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FIBO launch for Pulse's new retention module
Fitness solutions company Pulse unveiled a new retention module for its SmartCentre gym management software at this year's FIBO.
Known as the 'Retention Magnet', the module is a tool to simply and efficiently identify, interact with and retain gym members. It uses features such as powerful reporting tools to manage staff performance and member interaction; customisable interaction reminders including workout review frequency; colour coded member status' to clearly identify that member interaction is required; and the ability to record detailed information against contact types and individual members.
The Retention Magnet facility - the sixth development module in five years to SmartCentre - expertly controls customer relations with each member whilst managing and targeting staff for greater business performance. Additional SmartCentre enhancements include the ability to store and save fitness workout templates; new tools to cleanse data more efficiently; the option to customise the health and well being questionnaire to match a specific club's requirements; and the capability to easily categorise, contact and report on members using custom member groups.
Pulse Fitness is the dedicated equipment arm of leading global leisure solutions provider The Pulse Group. Over the last 39 years, The Pulse Group has provided support to more than 30,000 leisure facilities in 30 countries across six continents. Pulse currently provides fitness solutions to over 100 UK clubs and operates 15 fitness, leisure and soccer centres.