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Health Club Management

Health Club Management

Job opportunity - with Xercise4Less
Membership Experience Team Member
£8.72 per hour + Commission
Stoke-on-Trent, Staffordshire, UK
28 Mar 2021
Various part-time hours available.
Weekday Early Shift:     05:45 to 14:00
Weekday Late Shift:       14:00 to 22:15
Weekend Early Shift:    07:45 to 14:00
Weekend Late Shift:      14:00 to 20:15

We are recruiting for a Member Experience Team Member to be at the heart of our club, greeting our members and ensuring they have a great time, every time. You will be driven by service excellence and have the flexibility to work various shifts to cover early starts, late finishes and weekends.


- Delivering an unforgettable member experience.
- Interacting with our valued members at every touch point of their journey with us.
- Working to various targets including new member sales, NET member growth and member experience.
- Promoting our fitness products including 4FiiT Personal Training and group exercise classes.
- Maintaining excellent standards in club cleanliness and safety.
- Taking responsibility for important operational tasks including opening and closing checks, cashing up, maintaining health and safety standards and administering first aid.

Skills and Experience:
- Excellent communication and customer service skills.
- Strong administrative and computer skills.
- Ability to build rapport with ease.
- Empathetic and caring nature.

At Xercise4Less we invest time in our staff and give them the opportunity to progress. We now have a defined career path to progress to Assistant General Manager, followed by General Manager and beyond as we continue to grow to our 100 club target!

What’s on Offer:
- Monthly bonus.
- Excellent opportunity to progress within a growing company.
- Free gym membership.
- Pension.
- 28 days holiday including Bank Holidays.
apply now
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