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Health Club Management

Health Club Management

Job opportunity - with Monmouthshire County Council
Leisure Centre Manager x 2
Monmouthshire County Council
£38,890 - £42,821
Abergavenny or Caldicot, Monmouthshire, United Kingdom
01 Oct 2021

Do you have experience in leisure management with excellent leadership skills to drive forward projects, new business, to exceed revenue targets whilst delivering a high standard of customer service and retention? We are looking for passionate and determined manager’s with a commitment to increasing particpation in leisure, sports and fitness activities and to promote health and well-being across generations in our diverse communities.


LOCATION: Abergavenny or Caldicot Leisure Centres (or other venue as determined appropriate for service needs). In the event of a change in base no relocation or disturbance expenses will be paid.

GRADE: BAND J SCP 35 – SCP 39 £38,890 - £42,821.

HOURS: 37 Per Week.

DBS CHECK: Yes (Disclosure & Barring Service Check).

CLOSING DATE: 12 noon on Friday 1st October

Additional Information
Please note that we are not able to accept CVs

To apply for this post please complete the online application form which can be found by clicking the Apply Now button below.

Applications may be submitted in Welsh, and that an application submitted in Welsh will not be treated less favourably than an application submitted in English.

All posts are open to job-share unless stated otherwise.

Monmouthshire County Council is:-
- an equal opportunities employer and welcomes applications from all sections of the community.
- a disability confident committed employer.
- an Armed Forces friendly employer.
- Autism aware and committed to removing barriers to employment.
- committed to supporting young people who leave our care to access new opportunities and gain experience.

RESPONSIBLE TO: Leisure Services Manager.

WELSH LANGUAGE ASSESSMENT: Welsh language skills are desirable.

Who are we?

MonLife is a part of Monmouthshire County Council and delivers leisure, youth and community, outdoor adventures, green infrastructure and countryside, tourism, destination management, arts, museums, attractions and active travel. Its aim is to enrich people’s lives through participation and activity. Building strong and vibrant places and communities in Monmouthshire.


Child and Adult Safeguarding are key priorities for the Council. We aim to support children and adults at risk to be as safe as they can and to fulfil their potential. All Council employees and volunteers are responsible for playing their part in the well-being, safety and protection of children and adults at risk. All employees and volunteers will be trained to the appropriate level of safeguarding and have a duty to fulfil their personal responsibilities for safeguarding.

The Purpose of this Role:

To lead and manage operations across dual use leisure centres, projects and the workforce in the safe functioning of the swimming pool, fitness suite, group exercise classes, café and catering offer, and outdoor facilities, which includes use by the public, schools, staff and centre members and plus commercial lettings to external clubs and organisations. The role includes management of all associated staffing, administration, training and Health & Safety requirements. It involves collaborative working with other centre managers, MonLife managers and building relationships with other stakeholders including school leaders and head teachers.

Expectation and Outcomes of this Role:

To lead and take responsibility for the routine control and day-to-day running of the designated dual use leisure centre and their activities in line with Council policy, leisure centre Normal Operating procedures and Emergency Action plans and operational procedures. The role requires extensive input to the business planning and monitoring in line with the service business plans and council corporate plan.

Your responsibilities are to:

- Develop and maintain high standards of customer care for all users and to undertake liaison with user groups and individuals on “What Matters” in order to obtain feedback on the performance and responsiveness of the centre to the needs of their users.

- Promote, monitor and maintain positive staff relations and ensure the well-being and safeguarding priorities at the centre.

- Develop and maintain the highest levels of service, safety & security with particular reference to Risk Assessment & Method statements, Health & Safety and COSHH regulations.

- Oversee ongoing maintenance programmes and work via our Estates and Property Services and to respond to maintenance, H&S requirements, furture developments within buildings, grounds and plant.

- Lead and coordinate assigned projects, centre related and across centres as applicable. Understand and advise on leisure centre performance business units and data.

- Work collaboratively and effectively with centre managers and with managers across MonLife on cross thematic working arrangements as appropriate.

- Maintaining site presentation and brand standards working closely with the Sales and Marketing Team.

- Co-ordinate staff patterns of work for full and part time contracted and casual staff within a budgetary framework, including implementation of agreed rotas.

- Recruit new staff and plan and monitor inductions and training for all centre-based staff. Supporting staff development and continual professional development.

- Oversee the Duty Officers and the management of their individual areas of responsibilities, contributing to the overall performance of the centre.

- Ensure that MonLife continuous performance management arrangements are applied to the workforce are adhered to and is effective.

- Carry out regular day-to-day liaison with the school leaders, head teachers and school operational staff to monitor the use of the centres facilities and grounds.

- Manage the general administration of the centres, including record keeping, accident and sickness monitoring and reporting, authorise, and oversee the ordering of supplies and equipment and contracts.

- Manage budgets and work with the Leisure Service Manager and service accountant to identify risks and to take appropriate measures, ensure key task are monitored and carried out in line with MCC Policy and financial regulations.

- Act as Care Centre Manager for Emergency Planning purposes and be a Premises Licence Holder.

- Work and behave at all times in accordance with the values of MonLife and the Code of Conduct for Monmonthshire County Council.

- To undertake any other duty as may be required by Monmouthshire that is compatible with the level and remit of this post.

Here’s what we can provide you with:

MonLife encompasses: Leisure, Youth & Community Team, Outdoor Adventure, Green Infrastructure & Countryside, Tourism, Destination Management, Arts, Museums, Attractions and Active Travel. We can offer a culture that promotes collaborative team working and fosters close links with our partners. A motivated and enthusiastic service driven to achieve the best results for the Council and its local communities. Digital tools appropriate to the post, and the ability to work agilely, inline with the needs of the service.

What else you need to know…..Monmouthshire Values are:

We aspire to be open and honest to develop trusting relationships.

We aspire to provide fair choice, opportunities and experiences and become an organisation built on mutual respect.

We aspire to be flexible in our thinking and action to become an effective and efficient organisation.

We aspire to work together to share our successes and failures by building on our strengths and supporting one another to achieve our goals.

And this role, will work with Monmouthshire to achieve these.

In addition:

All employees are responsible for ensuring that they act at all times in a way that is consistent with Monmouthshire’s Equal Opportunities Policy in their own area of responsibility and in their general conduct.

The authority operates a Smoke Free Workplace Policy which all employees are required to abide to.
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