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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

features

Promotional feature: Gladstone

When Active Newham was looking for a new software supplier it turned to leisure specialist Gladstone, which completed the switch over of its three leisure centres in just six weeks

Published in Health Club Management 2014 issue 7

After deciding to move from our previous supplier, we needed a fast turn around to a new software company. I had previous experience of working with Gladstone and knew that, not only were they a company we could rely on to deliver, their software and services could make a real difference at Active Newham.

During the switch over Gladstone worked tirelessly to get things ready and never said no to our requests, helping us to tailor the system to our needs. Active Newham runs three leisure centres in the London Borough of Newham and is the preferred supplier of volunteers for the Olympic park. But Gladstone achieved the impossible, moving the leisure business without any help from the previous supplier in just six weeks.

We’ve really seen Gladstone’s software develop over the last few years. They have brought to market a fantastic range of products that really speak for themselves. We bought into a wide range of support services over and above the Plus2 membership management software, including Connect online bookings, [email protected] online membership sign up, MobilePro smartphone app, Kiosks, Call Centre, Learn2 course management for our swimming, football and trampolining classes and Contact Manager for prospecting members.

But just one of the products alone, Learn2, could pay for our entire switch over in efficiency gains and control over course payments. Installing Learn2 helped us identify 2,000 spaces on the previous system that were filled with either duplicate students moving up to the next class or pupils that had left but not been removed. This loop hole meant they could potentially swim for free, which could represent a staggering £96,000 in lost lesson fees.

Keiron Butcher, IT manager for Active Newham

Gladstone

Tel +44 (0)1491 201010
Web www.gladstonemrm.com
Twitter @gladstonemrm

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Active Newham runs three leisure centres in the borough
Active Newham runs three leisure centres in the borough
Gladstone supplied a wide range of support services
Gladstone supplied a wide range of support services
https://www.leisureopportunities.co.uk/images/HCM2014_7gladstone.jpg
Software supplier Gladstone talks about completing the switch-over of Active Newham's three leisure centres in just six weeks
Gladstone,Gladstone, software supplier
HCM magazine
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Latest News
Rainer Schaller, founder of budget gym megabrand McFIT, says that the global fitness industry will ...
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Featured operator news
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Click on a catalogue to view it online
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Diary dates
18-19 Sep 2021
Locations worldwide,
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
13-14 Oct 2021
Online,
Diary dates
04-07 Nov 2021
Exhibition Centre , Cologne, Germany
Diary dates
01-03 Feb 2022
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
15-16 Jun 2022
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates

features

Promotional feature: Gladstone

When Active Newham was looking for a new software supplier it turned to leisure specialist Gladstone, which completed the switch over of its three leisure centres in just six weeks

Published in Health Club Management 2014 issue 7

After deciding to move from our previous supplier, we needed a fast turn around to a new software company. I had previous experience of working with Gladstone and knew that, not only were they a company we could rely on to deliver, their software and services could make a real difference at Active Newham.

During the switch over Gladstone worked tirelessly to get things ready and never said no to our requests, helping us to tailor the system to our needs. Active Newham runs three leisure centres in the London Borough of Newham and is the preferred supplier of volunteers for the Olympic park. But Gladstone achieved the impossible, moving the leisure business without any help from the previous supplier in just six weeks.

We’ve really seen Gladstone’s software develop over the last few years. They have brought to market a fantastic range of products that really speak for themselves. We bought into a wide range of support services over and above the Plus2 membership management software, including Connect online bookings, [email protected] online membership sign up, MobilePro smartphone app, Kiosks, Call Centre, Learn2 course management for our swimming, football and trampolining classes and Contact Manager for prospecting members.

But just one of the products alone, Learn2, could pay for our entire switch over in efficiency gains and control over course payments. Installing Learn2 helped us identify 2,000 spaces on the previous system that were filled with either duplicate students moving up to the next class or pupils that had left but not been removed. This loop hole meant they could potentially swim for free, which could represent a staggering £96,000 in lost lesson fees.

Keiron Butcher, IT manager for Active Newham

Gladstone

Tel +44 (0)1491 201010
Web www.gladstonemrm.com
Twitter @gladstonemrm

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Active Newham runs three leisure centres in the borough
Active Newham runs three leisure centres in the borough
Gladstone supplied a wide range of support services
Gladstone supplied a wide range of support services
https://www.leisureopportunities.co.uk/images/HCM2014_7gladstone.jpg
Software supplier Gladstone talks about completing the switch-over of Active Newham's three leisure centres in just six weeks
Gladstone,Gladstone, software supplier
Latest News
Rainer Schaller, founder of budget gym megabrand McFIT, says that the global fitness industry will ...
Latest News
The most high-risk and controversial Olympics of modern times begin today (23 July) in Tokyo, ...
Latest News
Further research into the levels of positive COVID-19 cases among those to have visited fitness ...
Latest News
Planning approval has been granted to what is set to become one of the first ...
Latest News
Digital fitness content provider, Wexer, is launching a new wellness resource on its connected Web ...
Latest News
Leisure-net has revealed plans to transform its active-net business event from an annual face-to-face gathering ...
Latest News
F45's IPO on the New York Stock Exchange (NYSE) has revealed a strong appetite from ...
Latest News
A large health club plays a major role in tech giant Microsoft’s recently opened R&D ...
Latest News
KA Leisure has appointed industry veteran Malcolm McPhail as its interim chief executive. McPhail, who ...
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Vulnerable young people will be given opportunities to take part in sport and physical activity ...
Featured supplier news
Featured supplier news: A new world for memberships
During lockdown clients have had more time to self-reflect than ever before. As a result, many are prioritising mental health and incorporating activity into their day to improve overall wellbeing.
Featured supplier news
Featured supplier news: Cryotherapy specialists, L&R Kältetechnik, launch new artofcryo.com division
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions.
Featured operator news
Featured operator news: Everyone Active generates £342m in social value
Award-winning leisure operator Everyone Active generated £342million in social value at its sites across the country in 2019/20.
Featured operator news
Featured operator news: Everyone Active bolsters Everyone on Demand and enters second year with five new partnerships
Everyone Active has signed a number of new deals which will see the operator strengthen its digital product offering, Everyone on Demand.
Video Gallery
FreeMotion Fitness
Pendex
MyZone Group Ltd
Company profiles
Company profile: Octane Fitness UK
A global innovator of innovation and variety in fitness equipment, Octane Fitness, a True Fitness ...
Company profiles
Company profile: Art of Cryo
Art of Cryo is a new division of a renowned family business with 30 years’ ...
Supplier Showcases
Supplier showcase - Safe Space: Changing concept
Catalogue Gallery
Click on a catalogue to view it online
Directory
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Spa software
SpaBooker: Spa software
Skincare
Sothys: Skincare
Whole body cryotherapy
Art of Cryo: Whole body cryotherapy
Salt therapy products
Saltability: Salt therapy products
Red Light Therapy
 Red Light Rising: Red Light Therapy
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Uniforms
Service Sport: Uniforms
Property & Tenders
Newport, Shropshire
Lilleshall Sports Academy
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Diary dates
18-19 Sep 2021
Locations worldwide,
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
13-14 Oct 2021
Online,
Diary dates
04-07 Nov 2021
Exhibition Centre , Cologne, Germany
Diary dates
01-03 Feb 2022
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
15-16 Jun 2022
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
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