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British Military Fitness
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British Military Fitness
Health Club Management

Health Club Management

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Health Club Management

Health Club Management

features

The winners

énergie takes national crown at the members’ choice Health Club Awards

Published in Health Club Management 2014 issue 11
John Halls, Physical Company’s sales & marketing director, addresses the audience
John Halls, Physical Company’s sales & marketing director, addresses the audience

The énergie Group took the much coveted National Chain title at this year’s Members’ Choice Health Club Awards, with its brand énergie Fitness For Women. It’s the first time since 2011 that the title has been won by a private operator, with Everyone Active dominating the category for the last two years and Nuffield Health winning the inaugural title in 2011.

énergie also took the Best Budget Chain Gold with its Fit4less brand, beating last year’s winners Fitness4less into silver spot. Jan Spaticchia, chair and CEO of énergie, said: “This has been an amazing year for us and we’re proud to have won so many awards – testament to the effort we put in to looking after our customers.

“The Members’ Choice Health Club Awards has become hugely beneficial to énergie and each of the franchisees, as it positions the winners as award-winning clubs or gyms in their communities – all voted for by their members. I’d like to say well done to each club that achieved excellence this year.”

Focus on people
The fourth annual Health Club Awards – this year sponsored by Physical Company, USN UK and Les Mills in partnership with Health Club Management magazine – took place
on the first night of LIW at the National Motorcycle Museum.

The black tie affair was attended by 250 guests and hosted once again by TV presenter Mark Durden-Smith, who kept the audience entertained with his unique brand of humour throughout the evening. Meanwhile Steve Bernstein, director of sales from sponsor USN UK, gave one of the highlights of the night when he stepped on stage to show off his skills as a Frank Sinatra tribute singer.

Durden-Smith spoke about the importance of the awards. “Getting your hands on one of these trophies says an awful lot about your club,” he said. “It sets you apart from the competition and sends out a clear message that you’re passionate about what you do and have your members right at the heart of all your thinking and planning.

“You all have the one secret weapon that’s key to the success of any club, and that’s really good people. It’s people who make the difference, it’s people who really connect with customers, and that’s what we’re here to celebrate tonight.”

Sponsor Physical Company, which was celebrating 25 years in the industry, agreed. John Halls, sales & marketing director at Physical Company, said in his speech: “In 25 years, one thing hasn’t changed: to be at the top of your game in an industry that works with people, you have to put your customers at the forefront of everything you do.”

Word from the winners
Alongside énergie, other big winners on the night included Fitness4less, which took gold for Best Medium Chain among its haul of 17 awards. Director Emma Edwards said: “The most important thing for us is that entering these awards allows us to gain valuable feedback from our members. Although we’re a very small fish in a big pond of gyms, we’ve received some very motivational endorsements from our members, as well as some incredible feedback on where we can do better. Seeing our managers so delighted at the awards ceremony is so worthwhile – it brings our team closer together.”

Trusts and independents
There were some notable successes in the regions for independent clubs, including Westwoods Health Club based in Edinburgh, which won gold for the Best Premium Club in Scotland. General manager James Matthew said: “Westwoods Health Club was delighted to take part for the first time as a genuine, audited means of assessing our club against many others in both Scotland and the UK. I think it’s great that the awards are based solely on members’ feedback and ratings, which provide a clear insight into what we do well and what we can improve upon. It’s fantastic for our staff and our brand to be recognised as Scotland’s Premium Health Club 2014.”

Also picking up gold in its region was first-time entrant i-motion Gym, based in Rotherham. The club beat off strong competition from other budget operators to take the Best Budget Club title for the Yorkshire & Humber region.

Rick Thompson, club manager, said: “While building our brand, we’ve based our core values on delivering outstanding value and encouraging our staff to deliver top rate customer service by developing real relationships with members.

“The fact we’ve won based on their votes proves to us that we’re on a good track, and the award gives us greater exposure in the market. It’s great to say our Rotherham club is the best in its sector for the entire region.”

Meanwhile Avalon Leisure picked up a regional silver, as well as silver at national level for the group. “We’re delighted by the success we’ve achieved in these high profile awards,” said Bob Buckingham, membership manager for Avalon Leisure. “Recognition of our efforts at both a national and regional level is a testimony to the drive and enthusiasm our teams display each day to achieve excellence in all that we do. It’s really gratifying to have such a strong endorsement from our members – our ultimate judges.”

Will you win in 2015?
Awards owner Simon Brown added: “We’re absolutely thrilled with the way this year’s competition has gone: 400 clubs took up the challenge and 35,000 members voted for their club. This competition is about getting out on the shop floor and engaging with customers, and that’s exactly what the shortlisted and winning clubs did very well.”

For a full list of this year’s winners, visit www.healthclubawards.com Entries for the 2015 competition open on 1 November 2014.

The team from Westwoods Health Club in Edinburgh celebrate taking gold in the Premium Club category for Scotland
The team from Westwoods Health Club in Edinburgh celebrate taking gold in the Premium Club category for Scotland
Rick Thompson and his team from i-motion Gym collect the gold for Best Budget Club in Yorkshire
Rick Thompson and his team from i-motion Gym collect the gold for Best Budget Club in Yorkshire
Avalon Leisure are presented with their Silver in the Best Small Chain category – one of the evening’s national awards – by sponsor USN
Avalon Leisure are presented with their Silver in the Best Small Chain category – one of the evening’s national awards – by sponsor USN
Emma Edwards and Steve Bradley of Fitness4less receive the Best Medium Chain Gold Award from sponsor Physical Company
Emma Edwards and Steve Bradley of Fitness4less receive the Best Medium Chain Gold Award from sponsor Physical Company
http://www.leisureopportunities.com/images/380103_64525.jpg
Meet the winning health and fitness clubs, announced at the recent Health Club Awards, as voted for by club members around the UK
People
HCM people

Aaron Smith

Founder, KX Pilates
‘KX’ stands for ‘the Kaizen Experience’, which means ‘change for the better’ in Japanese. It’s a philosophy that focuses on continuous improvement. We’re always seeking to improve, not only as a company but as individuals
People
HCM people

Jo Smallwood

general manager, Oldham Leisure Centre
We saw the opportunity to initiate new partnerships with the Oldham Foodbank to help local residents during the COVID-19 crisis. We can’t serve our community in the way we would usually do, so we’ve moved resources to help where people need us most
People
The level of tension in the business around continually pushing things on to another level again is energising, and sometimes exhausting. That tallies with me. I don’t like to sit back
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Consumer culture
There’s been a lot of disruption and when everything stops, the winners will move into the space. You need to get ready for the next 24 months
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As staff and members prepare to return to the gym, Dr Dane Vishnubala gives advice to operators on gearing up to offer them mental health support
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Opinion
The over-70s were treated as one homogenous group during the lockdown and advised to shield. Colin Milner, founder and CEO of the International Council on Active Aging says this is leading to an increase in ageism that the industry must fight to overcome
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The fitness industry has shown incredible flexibility during lockdown, pivoting to digital to keep people active. But as lockdowns end, we ask what impact the pandemic will have on facility provision
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Statistics
More than 65,000 people responded to a survey designed to gauge what members want and expect from the sector after lockdown, as Leisure-net’s Dave Monkhouse reports
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Video Gallery
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Improve your training experience. All your data in a single app. Read more
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Company profile: Crown Sports Lockers
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Catalogue Gallery
Click on a catalogue to view it online
Directory
Lockers/interior design
Fitlockers: Lockers/interior design
Spa software
SpaBooker: Spa software
Fitness equipment
Stages Cycling: Fitness equipment
Management software
Fisikal: Management software
Trade associations
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Monster Padlocks: Locking solutions
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Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Wearable technology solutions
MyZone: Wearable technology solutions
Property & Tenders
Greywell, Hampshire
Barnsgrove Health and Wellness Club
Property & Tenders
Derby City Council
Property & Tenders
Diary dates
06-07 Jul 2020
Eastwood Hall, Nottingham, United Kingdom
Diary dates
28-31 Aug 2020
Expo Centre & Riviera di Rimini, Italy
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
01-02 Oct 2020
Whittlebury Hall, Whittlebury, United Kingdom
Diary dates
11-12 Oct 2020
ExCeL London, London, United Kingdom
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
27-30 Oct 2020
Messe Stuttgart, Germany
Diary dates
30-31 Oct 2020
NEC, Birmingham, United Kingdom
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates

features

The winners

énergie takes national crown at the members’ choice Health Club Awards

Published in Health Club Management 2014 issue 11
John Halls, Physical Company’s sales & marketing director, addresses the audience
John Halls, Physical Company’s sales & marketing director, addresses the audience

The énergie Group took the much coveted National Chain title at this year’s Members’ Choice Health Club Awards, with its brand énergie Fitness For Women. It’s the first time since 2011 that the title has been won by a private operator, with Everyone Active dominating the category for the last two years and Nuffield Health winning the inaugural title in 2011.

énergie also took the Best Budget Chain Gold with its Fit4less brand, beating last year’s winners Fitness4less into silver spot. Jan Spaticchia, chair and CEO of énergie, said: “This has been an amazing year for us and we’re proud to have won so many awards – testament to the effort we put in to looking after our customers.

“The Members’ Choice Health Club Awards has become hugely beneficial to énergie and each of the franchisees, as it positions the winners as award-winning clubs or gyms in their communities – all voted for by their members. I’d like to say well done to each club that achieved excellence this year.”

Focus on people
The fourth annual Health Club Awards – this year sponsored by Physical Company, USN UK and Les Mills in partnership with Health Club Management magazine – took place
on the first night of LIW at the National Motorcycle Museum.

The black tie affair was attended by 250 guests and hosted once again by TV presenter Mark Durden-Smith, who kept the audience entertained with his unique brand of humour throughout the evening. Meanwhile Steve Bernstein, director of sales from sponsor USN UK, gave one of the highlights of the night when he stepped on stage to show off his skills as a Frank Sinatra tribute singer.

Durden-Smith spoke about the importance of the awards. “Getting your hands on one of these trophies says an awful lot about your club,” he said. “It sets you apart from the competition and sends out a clear message that you’re passionate about what you do and have your members right at the heart of all your thinking and planning.

“You all have the one secret weapon that’s key to the success of any club, and that’s really good people. It’s people who make the difference, it’s people who really connect with customers, and that’s what we’re here to celebrate tonight.”

Sponsor Physical Company, which was celebrating 25 years in the industry, agreed. John Halls, sales & marketing director at Physical Company, said in his speech: “In 25 years, one thing hasn’t changed: to be at the top of your game in an industry that works with people, you have to put your customers at the forefront of everything you do.”

Word from the winners
Alongside énergie, other big winners on the night included Fitness4less, which took gold for Best Medium Chain among its haul of 17 awards. Director Emma Edwards said: “The most important thing for us is that entering these awards allows us to gain valuable feedback from our members. Although we’re a very small fish in a big pond of gyms, we’ve received some very motivational endorsements from our members, as well as some incredible feedback on where we can do better. Seeing our managers so delighted at the awards ceremony is so worthwhile – it brings our team closer together.”

Trusts and independents
There were some notable successes in the regions for independent clubs, including Westwoods Health Club based in Edinburgh, which won gold for the Best Premium Club in Scotland. General manager James Matthew said: “Westwoods Health Club was delighted to take part for the first time as a genuine, audited means of assessing our club against many others in both Scotland and the UK. I think it’s great that the awards are based solely on members’ feedback and ratings, which provide a clear insight into what we do well and what we can improve upon. It’s fantastic for our staff and our brand to be recognised as Scotland’s Premium Health Club 2014.”

Also picking up gold in its region was first-time entrant i-motion Gym, based in Rotherham. The club beat off strong competition from other budget operators to take the Best Budget Club title for the Yorkshire & Humber region.

Rick Thompson, club manager, said: “While building our brand, we’ve based our core values on delivering outstanding value and encouraging our staff to deliver top rate customer service by developing real relationships with members.

“The fact we’ve won based on their votes proves to us that we’re on a good track, and the award gives us greater exposure in the market. It’s great to say our Rotherham club is the best in its sector for the entire region.”

Meanwhile Avalon Leisure picked up a regional silver, as well as silver at national level for the group. “We’re delighted by the success we’ve achieved in these high profile awards,” said Bob Buckingham, membership manager for Avalon Leisure. “Recognition of our efforts at both a national and regional level is a testimony to the drive and enthusiasm our teams display each day to achieve excellence in all that we do. It’s really gratifying to have such a strong endorsement from our members – our ultimate judges.”

Will you win in 2015?
Awards owner Simon Brown added: “We’re absolutely thrilled with the way this year’s competition has gone: 400 clubs took up the challenge and 35,000 members voted for their club. This competition is about getting out on the shop floor and engaging with customers, and that’s exactly what the shortlisted and winning clubs did very well.”

For a full list of this year’s winners, visit www.healthclubawards.com Entries for the 2015 competition open on 1 November 2014.

The team from Westwoods Health Club in Edinburgh celebrate taking gold in the Premium Club category for Scotland
The team from Westwoods Health Club in Edinburgh celebrate taking gold in the Premium Club category for Scotland
Rick Thompson and his team from i-motion Gym collect the gold for Best Budget Club in Yorkshire
Rick Thompson and his team from i-motion Gym collect the gold for Best Budget Club in Yorkshire
Avalon Leisure are presented with their Silver in the Best Small Chain category – one of the evening’s national awards – by sponsor USN
Avalon Leisure are presented with their Silver in the Best Small Chain category – one of the evening’s national awards – by sponsor USN
Emma Edwards and Steve Bradley of Fitness4less receive the Best Medium Chain Gold Award from sponsor Physical Company
Emma Edwards and Steve Bradley of Fitness4less receive the Best Medium Chain Gold Award from sponsor Physical Company
http://www.leisureopportunities.com/images/380103_64525.jpg
Meet the winning health and fitness clubs, announced at the recent Health Club Awards, as voted for by club members around the UK
Latest News
Technogym has announced the launch of live and on-demand classes. The new content will be ...
Latest News
A number of gym operators are concerned that local lockdowns could come into effect in ...
Latest News
Prime Minister Boris Johnson has announced that gyms may be able to reopen in a ...
Latest News
UK consumer confidence has improved significantly since the beginning of the lockdown, with a fifth ...
Latest News
The PGA Tour has recently bought 1,000 Whoop bands for its golfers, after PGA Tour ...
Latest News
ukactive has announced that Active Uprising and the National Summit are going digital as part ...
Latest News
Industry body ukactive has today (1 July) hosted a delegation of government and public health ...
Latest News
Health and fitness company Ingesport – which operates the GO fit chain of gyms in ...
Latest News
Mountainside Fitness in Arizona has filed a lawsuit against state's governor, Doug Ducey, after he ...
Latest News
Physical activity levels in England have continued to fall from those recorded at the initial ...
Latest News
Franchise operator Club Pilates has shown that there is growing confidence in the US fitness ...
Featured supplier news
Featured supplier: Fisikal chosen as tech partner for ‘JP4’; new health app from fitness expert, Jessie Pavelka
Fitness expert and television host, Jessie Pavelka has collaborated with Fisikal, experts in digital management solutions, to create the new JP4 app, a premium 12-week personal health and fitness transformation programme that takes the user on a journey of change through four key elements of health.
Featured supplier news
Featured supplier: Incorpore and MoveGB ink groundbreaking partnership to transform corporate wellness offering
Incorpore and MoveGB have entered into a landmark partnership, combining the UK’s largest provider of corporate gym memberships with the nation’s biggest network of classes.
Video Gallery
Technogym mywellness app
Technogym
Improve your training experience. All your data in a single app. Read more
More videos:
Company profiles
Company profile: Crown Sports Lockers
Crown Sports Lockers has designed, crafted and fitted bespoke timber furniture for spas, hotels and ...
Company profiles
Company profile: Incorpore Limited
Incorpore Ltd is a leading fitness and wellness company which has been successfully delivering solutions ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Lockers/interior design
Fitlockers: Lockers/interior design
Spa software
SpaBooker: Spa software
Fitness equipment
Stages Cycling: Fitness equipment
Management software
Fisikal: Management software
Trade associations
International SPA Association - iSPA: Trade associations
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Locking solutions
Monster Padlocks: Locking solutions
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Wearable technology solutions
MyZone: Wearable technology solutions
Property & Tenders
Greywell, Hampshire
Barnsgrove Health and Wellness Club
Property & Tenders
Derby City Council
Property & Tenders
Diary dates
06-07 Jul 2020
Eastwood Hall, Nottingham, United Kingdom
Diary dates
28-31 Aug 2020
Expo Centre & Riviera di Rimini, Italy
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
01-02 Oct 2020
Whittlebury Hall, Whittlebury, United Kingdom
Diary dates
11-12 Oct 2020
ExCeL London, London, United Kingdom
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
27-30 Oct 2020
Messe Stuttgart, Germany
Diary dates
30-31 Oct 2020
NEC, Birmingham, United Kingdom
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
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