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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

features

Supplier showcase: Hussle: Come out of lockdown fighting fit

Hussle’s new Membership Conversion Service proactively turns Hussle customers into direct club members, encouraging them to join clubs they attend regularly

Published in Health Club Management 2021 issue 3
The Charing Cross Sports Club has grown its membership numbers with Hussle / PHOTO: Charing Cross Sports Club
The Charing Cross Sports Club has grown its membership numbers with Hussle / PHOTO: Charing Cross Sports Club

The biggest challenge facing UK operators is getting members back after lockdown.

While some predict a reopening surge, others are more cautious, questioning whether new at-home habits will keep people away.

Operators will be working with tighter budgets and so marketing spend – often the first to be cut – is likely to be hit especially hard.

With this in mind, have you considered all the available options? Now more than ever is the time to give something new a try.

Partnership working
Tom Canning, GM at Charing Cross Sports Club, says: “We’re a small independent club surrounded by heavy hitters with big budgets. While we compete on price and facilities, we couldn’t get near them in terms of marketing exposure without our partnership with Hussle.

“Hussle offers us a free digital marketing channel with powerful UK-wide reach, opening up new member options at no extra cost.

“We’ve worked with Hussle for 10 years now. The partnership gives us invaluable exposure we can’t get anywhere else and gets us in front of customers we wouldn’t otherwise be seen by.

“I can clearly identify the value our partnership brings. In fact, since the relationship started, it’s done nothing but get better – pre COVID-19 we were getting £1,200 a month via Hussle,” he explains.

Hussle targets customers that don’t engage with traditional gym memberships and so offers up members operators would never normally attract – either direct, through partnerships with the likes of Vodafone, or via employers offering fitness-as-a-benefit to staff, such as Facebook and the NHS. It’s ideal for occasional gym goers, ‘try-before-they-buy’ customers and those wanting multi-venue workouts.

New for 2021
The new Membership Conversion Service (MCS) turns Hussle customers who regularly use one facility into direct club members, to boost member sales.

“For me the joy of Hussle is that consumers can use clubs wherever they find themselves. But it’s reassuring to know if someone uses us frequently, Hussle will promote joining us direct,” says Canning.

“I believe this element of our partnership will come into its own after lockdown. The pandemic has changed the way we live and work. People won’t be in offices five days a week, they’ll divide their time between work and home. Hussle is a wonderful platform for that; it would be a benefit for any independent club.”

More: www.hussle.com/list-my-gym

Photo: Charing cross sports club

"Hussle offers us a free digital marketing channel with powerful UK-wide reach. Working alongside them opens up new member options, all at no extra cost" – Tom Canning, GM, Charing Cross Sports Club

/ PHOTO: Charing Cross Sports Club
/ PHOTO: Charing Cross Sports Club
https://www.leisureopportunities.co.uk/images/2021/537404_86067.jpg
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features

Supplier showcase: Hussle: Come out of lockdown fighting fit

Hussle’s new Membership Conversion Service proactively turns Hussle customers into direct club members, encouraging them to join clubs they attend regularly

Published in Health Club Management 2021 issue 3
The Charing Cross Sports Club has grown its membership numbers with Hussle / PHOTO: Charing Cross Sports Club
The Charing Cross Sports Club has grown its membership numbers with Hussle / PHOTO: Charing Cross Sports Club

The biggest challenge facing UK operators is getting members back after lockdown.

While some predict a reopening surge, others are more cautious, questioning whether new at-home habits will keep people away.

Operators will be working with tighter budgets and so marketing spend – often the first to be cut – is likely to be hit especially hard.

With this in mind, have you considered all the available options? Now more than ever is the time to give something new a try.

Partnership working
Tom Canning, GM at Charing Cross Sports Club, says: “We’re a small independent club surrounded by heavy hitters with big budgets. While we compete on price and facilities, we couldn’t get near them in terms of marketing exposure without our partnership with Hussle.

“Hussle offers us a free digital marketing channel with powerful UK-wide reach, opening up new member options at no extra cost.

“We’ve worked with Hussle for 10 years now. The partnership gives us invaluable exposure we can’t get anywhere else and gets us in front of customers we wouldn’t otherwise be seen by.

“I can clearly identify the value our partnership brings. In fact, since the relationship started, it’s done nothing but get better – pre COVID-19 we were getting £1,200 a month via Hussle,” he explains.

Hussle targets customers that don’t engage with traditional gym memberships and so offers up members operators would never normally attract – either direct, through partnerships with the likes of Vodafone, or via employers offering fitness-as-a-benefit to staff, such as Facebook and the NHS. It’s ideal for occasional gym goers, ‘try-before-they-buy’ customers and those wanting multi-venue workouts.

New for 2021
The new Membership Conversion Service (MCS) turns Hussle customers who regularly use one facility into direct club members, to boost member sales.

“For me the joy of Hussle is that consumers can use clubs wherever they find themselves. But it’s reassuring to know if someone uses us frequently, Hussle will promote joining us direct,” says Canning.

“I believe this element of our partnership will come into its own after lockdown. The pandemic has changed the way we live and work. People won’t be in offices five days a week, they’ll divide their time between work and home. Hussle is a wonderful platform for that; it would be a benefit for any independent club.”

More: www.hussle.com/list-my-gym

Photo: Charing cross sports club

"Hussle offers us a free digital marketing channel with powerful UK-wide reach. Working alongside them opens up new member options, all at no extra cost" – Tom Canning, GM, Charing Cross Sports Club

/ PHOTO: Charing Cross Sports Club
/ PHOTO: Charing Cross Sports Club
https://www.leisureopportunities.co.uk/images/2021/537404_86067.jpg
Hussle’s announces the launch of its new Membership Conversion Service
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The government needs to urgently set out its plans to support physical activity and fitness ...
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Glofox will begin offering health clubs, gyms and fitness studios instant access to financing, following ...
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Hong Kong-based Bricks Group has revealed plans to launch its health club chain, U Time, ...
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A £30m luxury leisure development scheme which has been more than a decade in the ...
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Apple has previewed its much-awaited watchOS 8, the operating system for its Apple Watch. The ...
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Chinese health club chain Supermonkey has finalised a series E funding round, valuing the company ...
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While much of the fitness industry has reopened its doors across the UK over the past weeks, many members are yet to return.
Opinion: Re-engaging your post-lockdown absent members
Featured supplier news
Featured supplier news: Cryotherapy specialists, L&R Kältetechnik, launch new artofcryo.com division
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions.
Featured supplier news
Featured supplier news: Connect for success with Precor
Members are returning post-lockdown expecting a fully integrated service, meaning digital connectivity has never been more important.
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Featured operator news: Being active helps Parkwood Leisure customers save the NHS £16m
Parkwood Leisure, one of the UK’s leading public leisure facilities operators, helped prevent more than 7,000 cases of stroke, dementia, depression and type 2 diabetes in 2019, saving the NHS £16 million, a new social value report has shown.
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Company profile: Orbit4
Orbit4 is the umbrella brand for FitnessCompared, FitnessFinance, WeServiceGymEquipment and WeBuyGymEquipment....
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Company profile: FunXtion International BV
With our digital member solutions, branded app and branded virtual classes your clients can now ...
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Click on a catalogue to view it online
Directory
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Spa software
SpaBooker: Spa software
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fibodo Limited: Management software
Architects/designers
Zynk Design Consultants: Architects/designers
Fitness equipment
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Pendine Sands, Carmarthenshire
Carmarthenshire County Council
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Diary dates
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Online,
Diary dates
01-04 Jul 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
18-19 Sep 2021
Locations worldwide,
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
28-29 Sep 2021
ExCeL London, London, United Kingdom
Diary dates
04-07 Nov 2021
Exhibition Centre , Cologne, Germany
Diary dates
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tbc, Dunedin, New Zealand
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