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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

features

Supplier showcase: Bouncing back

During the COVID-19 enforced lockdown, Club Kingswood, an independent 2,800-member multi-activity club in Essex, froze all its gym memberships with no charge, uncertain of what the effect would be on the future of its membership

Published in Health Club Management 2020 issue 9
EGYM’s automated set-up has enabled the club to create a non-intimidating, accessible environment
EGYM’s automated set-up has enabled the club to create a non-intimidating, accessible environment

Fortunately, nine weeks post-reopening, over 85 per cent of gym members have returned and general manager, Alex Owen, says EGYM is an integral part of this success.

“The EGYM Smart Strength Series has been an integral part of our offer since 2019,” he explains. “We realised, long before the pandemic, that well-managed, bespoke, progressive strength training provision could play an important role in the promotion of many health benefits, not just for those who want to become physically stronger, but also for a much wider demographic that simply wants to live a longer, more mobile and fulfilling life.

“EGYM’s automated set-up, with visual cadence coaching from the high-resolution, integrated screen, has enabled us to create a non-intimidating, accessible environment where anybody – even those completely new to strength training and the gym – can feel comfortable and able to complete regular, effective and safe resistance programmes.

“The science-based, pre-installed training plans, such as Metabolic Fit, which is designed to tackle diabetes and the recently added Immunity Boost, which has been designed to strengthen the body’s defences against infection, also enable trainers to administer effective, health-oriented programmes that are progressive, safe and effective, without having to fully understand the complex science behind the prescription,” he says. “These features have enabled us to attract a much more health oriented demographic.

“People in this market segment prioritise attendance at our club because they value the contribution our provision is making to their overall quality of life through the promotion of better health,” explains Owen.

“As a result, when we re-opened our doors, in the first month, 83 per cent of our EGYM users returned, despite much of the industry reporting general trepidation. Now, nine weeks post reopening, 86 per cent have returned, making an average of 4.9 visits per month.

“EGYM has also helped us manage a safe environment, through automated on-screen messages, both via the Smart Strength Series and the Branded Members App, that reminds members to wipe down equipment and carry out regular hand sanitisation. This all helps improve member confidence that the club is COVID-19-secure and helps us encourage more members to return.

“Over the last 18 months, we’ve introduced the Trainer App and Branded Member Apps, which are provided as part of EGYM Digital. These provisions have enabled us to provide a wraparound service of care, giving members access to advice and coaching – helping them to maintain exercise habits even when unable to visit the club in person. This provision has helped us maintain relevance to our members and meant that when we were permitted to re-open, a visit became a natural progression.

“EGYM has been a significant factor in our club’s post-lockdown bounceback,” says Owen. “I’m confident the software driven solution will continue to help us build business resilience moving forwards, thanks to its focus and support of health-oriented goals.

More: www.egym.com/uk

“When we re-opened our doors, in the first month, 83 per cent of our EGYM users returned”
– Alex Owen

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
https://www.leisureopportunities.co.uk/images/2020/252985_527932.jpg
EGYM’s Smart Strength Series has helped draw members back into Club Kingswood after lockdown
EGYM, Club Kingswood, Alex Owen, Smart Strength Series,COVID-19
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features

Supplier showcase: Bouncing back

During the COVID-19 enforced lockdown, Club Kingswood, an independent 2,800-member multi-activity club in Essex, froze all its gym memberships with no charge, uncertain of what the effect would be on the future of its membership

Published in Health Club Management 2020 issue 9
EGYM’s automated set-up has enabled the club to create a non-intimidating, accessible environment
EGYM’s automated set-up has enabled the club to create a non-intimidating, accessible environment

Fortunately, nine weeks post-reopening, over 85 per cent of gym members have returned and general manager, Alex Owen, says EGYM is an integral part of this success.

“The EGYM Smart Strength Series has been an integral part of our offer since 2019,” he explains. “We realised, long before the pandemic, that well-managed, bespoke, progressive strength training provision could play an important role in the promotion of many health benefits, not just for those who want to become physically stronger, but also for a much wider demographic that simply wants to live a longer, more mobile and fulfilling life.

“EGYM’s automated set-up, with visual cadence coaching from the high-resolution, integrated screen, has enabled us to create a non-intimidating, accessible environment where anybody – even those completely new to strength training and the gym – can feel comfortable and able to complete regular, effective and safe resistance programmes.

“The science-based, pre-installed training plans, such as Metabolic Fit, which is designed to tackle diabetes and the recently added Immunity Boost, which has been designed to strengthen the body’s defences against infection, also enable trainers to administer effective, health-oriented programmes that are progressive, safe and effective, without having to fully understand the complex science behind the prescription,” he says. “These features have enabled us to attract a much more health oriented demographic.

“People in this market segment prioritise attendance at our club because they value the contribution our provision is making to their overall quality of life through the promotion of better health,” explains Owen.

“As a result, when we re-opened our doors, in the first month, 83 per cent of our EGYM users returned, despite much of the industry reporting general trepidation. Now, nine weeks post reopening, 86 per cent have returned, making an average of 4.9 visits per month.

“EGYM has also helped us manage a safe environment, through automated on-screen messages, both via the Smart Strength Series and the Branded Members App, that reminds members to wipe down equipment and carry out regular hand sanitisation. This all helps improve member confidence that the club is COVID-19-secure and helps us encourage more members to return.

“Over the last 18 months, we’ve introduced the Trainer App and Branded Member Apps, which are provided as part of EGYM Digital. These provisions have enabled us to provide a wraparound service of care, giving members access to advice and coaching – helping them to maintain exercise habits even when unable to visit the club in person. This provision has helped us maintain relevance to our members and meant that when we were permitted to re-open, a visit became a natural progression.

“EGYM has been a significant factor in our club’s post-lockdown bounceback,” says Owen. “I’m confident the software driven solution will continue to help us build business resilience moving forwards, thanks to its focus and support of health-oriented goals.

More: www.egym.com/uk

“When we re-opened our doors, in the first month, 83 per cent of our EGYM users returned”
– Alex Owen

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
https://www.leisureopportunities.co.uk/images/2020/252985_527932.jpg
EGYM’s Smart Strength Series has helped draw members back into Club Kingswood after lockdown
EGYM, Club Kingswood, Alex Owen, Smart Strength Series,COVID-19
Latest News
Rainer Schaller, founder of budget gym megabrand McFIT, says that the global fitness industry will ...
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The most high-risk and controversial Olympics of modern times begin today (23 July) in Tokyo, ...
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Further research into the levels of positive COVID-19 cases among those to have visited fitness ...
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Planning approval has been granted to what is set to become one of the first ...
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Digital fitness content provider, Wexer, is launching a new wellness resource on its connected Web ...
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Leisure-net has revealed plans to transform its active-net business event from an annual face-to-face gathering ...
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L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions.
Featured supplier news
Featured supplier news: How are hundreds of gym operators suddenly saving a lot of money for doing a lot less work?
Let’s talk about Orbit4 – the secret behind successful gyms.
Featured operator news
Featured operator news: Being active helps Parkwood Leisure customers save the NHS £16m
Parkwood Leisure, one of the UK’s leading public leisure facilities operators, helped prevent more than 7,000 cases of stroke, dementia, depression and type 2 diabetes in 2019, saving the NHS £16 million, a new social value report has shown.
Featured operator news
Featured operator news: Everyone Active bolsters Everyone on Demand and enters second year with five new partnerships
Everyone Active has signed a number of new deals which will see the operator strengthen its digital product offering, Everyone on Demand.
Company profiles
Company profile: Proinsight Mystery Shopping
We take time at the outset to understand your unique customer journey. Then we work ...
Company profiles
Company profile: Safe Space Lockers
Safe Space have over 25 years of experience in the UK leisure and fitness industry, ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Management software
Premier Software Solutions: Management software
Fitness equipment
Precor: Fitness equipment
Wearable technology solutions
MyZone: Wearable technology solutions
Skincare
Sothys: Skincare
Lockers/interior design
Crown Sports Lockers: Lockers/interior design
Red Light Therapy
 Red Light Rising: Red Light Therapy
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
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Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Property & Tenders
Newport, Shropshire
Lilleshall Sports Academy
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Diary dates
18-19 Sep 2021
Locations worldwide,
Diary dates
21-24 Sep 2021
Messe Stuttgart, Germany
Diary dates
13-14 Oct 2021
Online,
Diary dates
04-07 Nov 2021
Exhibition Centre , Cologne, Germany
Diary dates
01-03 Feb 2022
Coventry Building Society Arena, Coventry, United Kingdom
Diary dates
15-16 Jun 2022
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
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