Latest
issue
GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window I've already subscribed!
Elevate
Elevate
Elevate
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn Follow Health Club Management on Instagram
FITNESS, HEALTH, WELLNESS

features

Alliance Leisure - The future of leisure in times of austerity

In today’s environment of austerity, a Lancaster leisure centre has proven that a little investment in leisure services can have a big impact

Published in Leisure Management 2018 issue 1
Gravity, the UK’s first outdoor Flight Tower, has six descent options, 
including zip line and free fall
Gravity, the UK’s first outdoor Flight Tower, has six descent options,  including zip line and free fall
The centre has been transformed from a shabby, uninviting and uninspiring facility to a vibrant community hub with a host of new attractions

According to the Local Government Association (LGA), which represents more than 370 councils in England and Wales, between 2010 and 2020, local authorities will have seen reductions of £16bn to their core government funding. The LGA says the funding gap facing councils will be £5.8bn by the end of the decade.

At the same time, much of the UK’s stock of public leisure facilities is in need of investment. The most recent figures from Sport England, which were published in 2015, showed that 58 per cent of sports halls and 60 per cent of swimming pools were more than 20 years old and, of these, nearly a quarter had not been refurbished in 20 years.

Faced with ever declining budgets and leisure centres which are no longer fit for purpose, is it possible for the public sector to encourage wider participation in physical activity?

It is. And the recent £5m transformation of Salt Ayre Leisure Centre proves it, says Paul Cluett, managing director of Alliance Leisure.

“We know that modern leisure centres with the right mix of facilities and services can change lives by engaging people of all ages and abilities in activity,” Cluett says. “Partnering with the private sector allows local authorities to maximise investment in their centres by reducing the risk of rising costs and increasing the possibility of securing additional funding, thereby increasing the impact of government capital.”

Just two years ago, the tired and ageing Salt Ayre centre was an expensive drain on council resources making an annual loss of £800,000. The situation was unsustainable and significant changes were required if the centre was to survive.

The team at Lancaster City Council was determined to find a way to reinvigorate the site and at the same time encourage the wider community to participate in physical activity.

Alliance Leisure, which was working with the council as part of a newly secured 10-year development partnership agreement, was invited to discuss the possible regeneration of Salt Ayre Leisure Centre. Just one week after their appointment, Alliance Leisure began scoping a development project to create a vibrant sport and physical activity hub which would inspire the entire community and increase engagement.

A phased approach to the development was adopted, with the final element of the transformational project – a luxury spa – marking its completion in October 2017.

Increasing engagement
The centre has been transformed from a shabby, uninviting and uninspiring facility to a vibrant community hub with a host of new facilities and attractions designed to stimulate participation.

These include the Les Mills immersive indoor cycling experience, THE TRIP™, Europe’s first outdoor Flight Tower, an 80-station gym, an adventure play area, an XHeight climbing wall, barista-style café and a spa.

Following the completion of the first phase of the project in early 2017, Alliance Leisure and the council approached the ukactive Research Institute to evaluate the economic and social impact of the £5m investment. The findings exceeded all expectations.

Since the redevelopment, visits to the Salt Ayre Leisure Centre have increased by 72 per cent, with the average number of monthly visits per person increasing from 4 to 10.

Gym and fitness class attendance has risen by 83 per cent, with the Les Mill immersive experience attracting over 5,000 visits alone. Adventure facilities like XHeight and Flight Tower have generated over 10,000 visits.

There has been a shift in user demographics. Female users have increased by 172 per cent, now representing 58 per cent of the membership, and members’ average age has fallen from 43.7 to 37.9 years.

The centre is also attracting visitors from further afield, with people travelling from almost a kilometre further away to use the new facilities.

“Without doubt, the decision to invest in Salt Ayre is one of the most important decisions taken by the city council in recent years,” says Darren Clifford, cabinet member with responsibility for culture, leisure and tourism. “We’re now seeing the clear rewards of that investment and the achievement of our collective ambition of providing affordable leisure and fitness activities to people of all ages and abilities.”

Based on current usage levels and revenue generation, the centre is projected to be in a revenue-neutral position in less than three years.

Salt Ayre is a genuine success story and proves that by investing in the right facilities, local authorities can inspire whole communities to get active.

Visits and Activity

(Mar/Apr 2016 to Mar/Apr 2017)

• Total visits (members and non members) increased by 72% from 31,795 to 54,828

• Visits for fitness classes increased 83% from 9,491 to 17,343

• The Les Mills TRIP class accounted for more than 3,500 visits in Mar/Apr 2017, making it the most popular class

• Whilst no specific work was carried out on the swimming pool, visits increased by 10% from 11,307 to 12,449

• Family swim visits increased by 52% within this period

• Visits for the fitness suite increased by 83% from 7,249 to 13,274

• Visits for activities (those that do not take place in the swim or fitness suite areas) increased by 267%

• The new adventure facilities (Energy, XHeight & Gravity) created over 10,000 visits to Salt Ayre Leisure Centre

THE TRIP™, Les Mills’ immersive studio group spin class, has been popular
THE TRIP™, Les Mills’ immersive studio group spin class, has been popular

Membership Demographic

(Mar/Apr 2016 to Mar/Apr 2017)

• Member visits increased by 419% from 5,450 to 28,302

• Active memberships increased by 101% from 1,314 to 2,639

• Active female members increased by 178% to make up 58% of the membership base

•Average age of members has fallen from 43.7 years to 37.9 years

• The new Junior membership has proved popular, with 300 sales since Mar/April 2017

Visit Frequency

• The average number of visits increased by 161% from 4.1 visits a month in Mar/Apr 2016 to 10.7 visits a month in Mar/Apr 2 2017

• 63% of members say they are visiting more often since the redevelopment

• Average distance of members’ homes from Salt Ayre has increased by nearly a kilometre

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
XHeight is an indoor climbing challenge made up of 18 exhilarating panels
XHeight is an indoor climbing challenge made up of 18 exhilarating panels
https://www.leisureopportunities.co.uk/images/906767_297314.jpg
The future of leisure in times of austerity
Paul Cluett, managing director, Alliance Leisure,Alliance Leisure, Lancaster leisure centre,
HCM magazine
Imposter syndrome about a promotion taught the CEO of SATS that behaving authentically is the most important part of leadership. He talks to Kath Hudson
HCM magazine
Egym has announced deals designed to position it for growth acceleration, as Kath Hudson reports
HCM magazine
McFit, the original budget gym is undergoing a transformation with a new look and estate-wide overhaul, as Liz Terry reports
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –  is considering franchising to ramp up growth further afield
HCM magazine
We are the new youth club, a social space for young people to connect
HCM promotional features
Sponsored
InBody logged an amazing 100,000 scans in January 2024 alone
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
GymNation is pioneering the future of fitness with software specialist Perfect Gym providing a scalable tech platform to power and sustain its growth
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with business growth. MD, John Lofting and operations director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride data to life to engage and delight members
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter and more productive workforce, one membership at a time 
HCM promotional features
Latest News
Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to ...
Latest News
With the launch of its 49th John Reed, RSG Group is looking for more opportunities ...
Latest News
PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans ...
Latest News
Following three disrupted lockdown years, the European fitness market bounced back in 2023, according to ...
Latest News
Charitable trust, Mytime Active, has removed all single-use plastic overshoes from its swimming pools and ...
Latest News
Community Leisure UK is helping the drive to Net Zero with the launch of a ...
Latest News
Operator Circadian Trust has launched a five-year growth drive designed to support health and wellbeing ...
Latest News
Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness ...
Featured supplier news
Featured supplier news: Sibec EMEA to blend fitness with luxury at Fairmont Monte Carlo
Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn.
Featured supplier news
Featured supplier news: Study Active acquires Premier Global name and select branding assets
Study Active has legally acquired the name “Premier Global” and select Premier Global branding assets from Assessment Technologies Institute LLC, part of Ascend Learning in the US.
Company profiles
Company profile: PSLT Ltd
PSLT Fitness Solutions manufacture, remanufacture and buy back commercial gym equipment. We supply and maintain ...
Company profiles
Company profile: Keepme
Keepme is the industry innovator delivering AI-integrated sales and membership solutions to fitness operators globally....
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
FIBO press release: FIBO 2024: Billion-euro fitness market continues to grow
11 to 14 April saw the fitness industry impressively demonstrate just how innovative it is in fulfilling its responsibility for a healthy society at FIBO in Cologne. Over 1,000 exhibitors and partners generated boundless enthusiasm among 129,668 visitors from 114 countries.
Featured press releases
Technogym press release: DESIGN TO MOVE exhibition celebrates 40 years of Technogym with 40 unique creations by 40 designers
At 2024 Milan Design Week, Technogym celebrated its 40 years with the special exhibition "Design to Move”, featuring 40 unique Technogym Benches – one of the brand's iconic products – designed by 40 different international designers and artists from all over the world.
Directory
Spa software
SpaBooker: Spa software
Salt therapy products
Himalayan Source: Salt therapy products
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Lockers
Crown Sports Lockers: Lockers
Snowroom
TechnoAlpin SpA: Snowroom
Cryotherapy
Art of Cryo: Cryotherapy
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates

features

Alliance Leisure - The future of leisure in times of austerity

In today’s environment of austerity, a Lancaster leisure centre has proven that a little investment in leisure services can have a big impact

Published in Leisure Management 2018 issue 1
Gravity, the UK’s first outdoor Flight Tower, has six descent options, 
including zip line and free fall
Gravity, the UK’s first outdoor Flight Tower, has six descent options,  including zip line and free fall
The centre has been transformed from a shabby, uninviting and uninspiring facility to a vibrant community hub with a host of new attractions

According to the Local Government Association (LGA), which represents more than 370 councils in England and Wales, between 2010 and 2020, local authorities will have seen reductions of £16bn to their core government funding. The LGA says the funding gap facing councils will be £5.8bn by the end of the decade.

At the same time, much of the UK’s stock of public leisure facilities is in need of investment. The most recent figures from Sport England, which were published in 2015, showed that 58 per cent of sports halls and 60 per cent of swimming pools were more than 20 years old and, of these, nearly a quarter had not been refurbished in 20 years.

Faced with ever declining budgets and leisure centres which are no longer fit for purpose, is it possible for the public sector to encourage wider participation in physical activity?

It is. And the recent £5m transformation of Salt Ayre Leisure Centre proves it, says Paul Cluett, managing director of Alliance Leisure.

“We know that modern leisure centres with the right mix of facilities and services can change lives by engaging people of all ages and abilities in activity,” Cluett says. “Partnering with the private sector allows local authorities to maximise investment in their centres by reducing the risk of rising costs and increasing the possibility of securing additional funding, thereby increasing the impact of government capital.”

Just two years ago, the tired and ageing Salt Ayre centre was an expensive drain on council resources making an annual loss of £800,000. The situation was unsustainable and significant changes were required if the centre was to survive.

The team at Lancaster City Council was determined to find a way to reinvigorate the site and at the same time encourage the wider community to participate in physical activity.

Alliance Leisure, which was working with the council as part of a newly secured 10-year development partnership agreement, was invited to discuss the possible regeneration of Salt Ayre Leisure Centre. Just one week after their appointment, Alliance Leisure began scoping a development project to create a vibrant sport and physical activity hub which would inspire the entire community and increase engagement.

A phased approach to the development was adopted, with the final element of the transformational project – a luxury spa – marking its completion in October 2017.

Increasing engagement
The centre has been transformed from a shabby, uninviting and uninspiring facility to a vibrant community hub with a host of new facilities and attractions designed to stimulate participation.

These include the Les Mills immersive indoor cycling experience, THE TRIP™, Europe’s first outdoor Flight Tower, an 80-station gym, an adventure play area, an XHeight climbing wall, barista-style café and a spa.

Following the completion of the first phase of the project in early 2017, Alliance Leisure and the council approached the ukactive Research Institute to evaluate the economic and social impact of the £5m investment. The findings exceeded all expectations.

Since the redevelopment, visits to the Salt Ayre Leisure Centre have increased by 72 per cent, with the average number of monthly visits per person increasing from 4 to 10.

Gym and fitness class attendance has risen by 83 per cent, with the Les Mill immersive experience attracting over 5,000 visits alone. Adventure facilities like XHeight and Flight Tower have generated over 10,000 visits.

There has been a shift in user demographics. Female users have increased by 172 per cent, now representing 58 per cent of the membership, and members’ average age has fallen from 43.7 to 37.9 years.

The centre is also attracting visitors from further afield, with people travelling from almost a kilometre further away to use the new facilities.

“Without doubt, the decision to invest in Salt Ayre is one of the most important decisions taken by the city council in recent years,” says Darren Clifford, cabinet member with responsibility for culture, leisure and tourism. “We’re now seeing the clear rewards of that investment and the achievement of our collective ambition of providing affordable leisure and fitness activities to people of all ages and abilities.”

Based on current usage levels and revenue generation, the centre is projected to be in a revenue-neutral position in less than three years.

Salt Ayre is a genuine success story and proves that by investing in the right facilities, local authorities can inspire whole communities to get active.

Visits and Activity

(Mar/Apr 2016 to Mar/Apr 2017)

• Total visits (members and non members) increased by 72% from 31,795 to 54,828

• Visits for fitness classes increased 83% from 9,491 to 17,343

• The Les Mills TRIP class accounted for more than 3,500 visits in Mar/Apr 2017, making it the most popular class

• Whilst no specific work was carried out on the swimming pool, visits increased by 10% from 11,307 to 12,449

• Family swim visits increased by 52% within this period

• Visits for the fitness suite increased by 83% from 7,249 to 13,274

• Visits for activities (those that do not take place in the swim or fitness suite areas) increased by 267%

• The new adventure facilities (Energy, XHeight & Gravity) created over 10,000 visits to Salt Ayre Leisure Centre

THE TRIP™, Les Mills’ immersive studio group spin class, has been popular
THE TRIP™, Les Mills’ immersive studio group spin class, has been popular

Membership Demographic

(Mar/Apr 2016 to Mar/Apr 2017)

• Member visits increased by 419% from 5,450 to 28,302

• Active memberships increased by 101% from 1,314 to 2,639

• Active female members increased by 178% to make up 58% of the membership base

•Average age of members has fallen from 43.7 years to 37.9 years

• The new Junior membership has proved popular, with 300 sales since Mar/April 2017

Visit Frequency

• The average number of visits increased by 161% from 4.1 visits a month in Mar/Apr 2016 to 10.7 visits a month in Mar/Apr 2 2017

• 63% of members say they are visiting more often since the redevelopment

• Average distance of members’ homes from Salt Ayre has increased by nearly a kilometre

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
XHeight is an indoor climbing challenge made up of 18 exhilarating panels
XHeight is an indoor climbing challenge made up of 18 exhilarating panels
https://www.leisureopportunities.co.uk/images/906767_297314.jpg
The future of leisure in times of austerity
Paul Cluett, managing director, Alliance Leisure,Alliance Leisure, Lancaster leisure centre,
Latest News
Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to ...
Latest News
With the launch of its 49th John Reed, RSG Group is looking for more opportunities ...
Latest News
PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans ...
Latest News
Following three disrupted lockdown years, the European fitness market bounced back in 2023, according to ...
Latest News
Charitable trust, Mytime Active, has removed all single-use plastic overshoes from its swimming pools and ...
Latest News
Community Leisure UK is helping the drive to Net Zero with the launch of a ...
Latest News
Operator Circadian Trust has launched a five-year growth drive designed to support health and wellbeing ...
Latest News
Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness ...
Latest News
The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, ...
Latest News
Atlanta-based boutique fitness software company, Xplor Mariana Tek, has kicked off a push for international ...
Latest News
The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing ...
Featured supplier news
Featured supplier news: Sibec EMEA to blend fitness with luxury at Fairmont Monte Carlo
Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn.
Featured supplier news
Featured supplier news: Study Active acquires Premier Global name and select branding assets
Study Active has legally acquired the name “Premier Global” and select Premier Global branding assets from Assessment Technologies Institute LLC, part of Ascend Learning in the US.
Company profiles
Company profile: PSLT Ltd
PSLT Fitness Solutions manufacture, remanufacture and buy back commercial gym equipment. We supply and maintain ...
Company profiles
Company profile: Keepme
Keepme is the industry innovator delivering AI-integrated sales and membership solutions to fitness operators globally....
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
FIBO press release: FIBO 2024: Billion-euro fitness market continues to grow
11 to 14 April saw the fitness industry impressively demonstrate just how innovative it is in fulfilling its responsibility for a healthy society at FIBO in Cologne. Over 1,000 exhibitors and partners generated boundless enthusiasm among 129,668 visitors from 114 countries.
Featured press releases
Technogym press release: DESIGN TO MOVE exhibition celebrates 40 years of Technogym with 40 unique creations by 40 designers
At 2024 Milan Design Week, Technogym celebrated its 40 years with the special exhibition "Design to Move”, featuring 40 unique Technogym Benches – one of the brand's iconic products – designed by 40 different international designers and artists from all over the world.
Directory
Spa software
SpaBooker: Spa software
Salt therapy products
Himalayan Source: Salt therapy products
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Lockers
Crown Sports Lockers: Lockers
Snowroom
TechnoAlpin SpA: Snowroom
Cryotherapy
Art of Cryo: Cryotherapy
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
Search news, features & products:
Find a supplier:
Elevate
Elevate
Partner sites