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Core Health & Fitness
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Health Club Management

Health Club Management

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UNITING THE WORLD OF FITNESS
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Health Club Management

Health Club Management

features

: Physical Company Ltd - Getting better with age

As Physical Company celebrates its 30th anniversary, we talk to managing director John Halls to find out how this leading supplier continues to improve with age

Published in Health Club Management 2019 issue 9
John Halls is managing director of Physical Company
John Halls is managing director of Physical Company

Physical Company recently turned 30. Have you celebrated?
We have made quite a lot of noise about it! We have launched a new brochure and freshened up the brand, bringing the typeface up to date, and losing the icon from our products. Now all our staff are proud to wear our branded clothes and love the brand from within. We’ve also dropped the word Company from our product branding, so it will just have Physical. The aim was to create a strong, modern feel, which I think we have achieved.

Added to this, we have simplified the mission statement. Because this started out as a family business, it was small enough for everyone to understand the culture and mission. However as the company grew, we needed to formalise this, but our mission statement was wordy, long winded and hard to remember. Now it is very easy: we are First For Fitness Solutions.

This mission is supported by our core values, which are unparalleled customer service; high quality, good value products; teamwork and commitment. All our team understand our aims and objectives. We are not just a seller of kit, but a provider of the overall solution – from designing the workout space to delivering the equipment and programming.

It started out as a family business, do you still see Physical as a family business or have you evolved?
I think it’s a bit of both. My parents started the company in 1989 so my two brothers and I were immersed in it at an early age, and although we have all had other careers, we have gravitated back to the family business and my parents have retired.

We have also developed beyond that. Some of our larger customers don’t tend to want to be sold to by a company working out of a cottage in Buckinghamshire. Our HQ now boasts 30,000sq ft of office, warehouse and showroom space, with room for growth. We have a fit and healthy team of 24. We offer a massive range of equipment, including flooring, and products for mind/body exercise, strength and conditioning, as well as functional.

What are the big trends you're witnessing at the moment?
One of the big trends at the moment is flooring – we’re delivering many elaborate floor installations, including features such as branding, patterns and programming prompts, all of which we are embedding during the manufacturing process.

Technology is another ongoing trend and is a way in which we have added value to our products. Our Physical Company app offers a number of different programmes for the gym floor, which users can also access by hovering their phone over the embedded NFC chip. One of our newest launches is a multi-functional exercise bench with storage, the Evo Bench. The App offers a wide variety of training exercises and instruction videos which maximise the user’s experience. The App also houses APEX - a range of programmes for different exercise protocols, which are supported by four new releases each year. Club operators love APEX – Serco have just bought functional kit from us and can access the programming to back it up.

As an equipment supplier you have to stay one step ahead of the operators. How do you do this?
You have to keep moving and exploring. Each year, members of our team travel to various global destinations to meet with existing and potential new suppliers. It is important to attend all the main shows, as well as take a risk, investing in stock and technology. We are always looking to partner with world class suppliers, for example we are now the UK distributor for Merrithew™ Pilates Reformers, and the Italian brand, Reaxing, which offers products for instability training. We work closely with operators to determine what plans they have for the future, and what equipment they are likely to require.

Do you have any predictions for the industry?
I think we will continue to see the market polarise with the budgets and boutiques at opposite ends. Both ends are vibrant, but the guys in the middle are still getting squeezed. A number of these are looking at improvements they can make to their facility, equipment and services to differentiate themselves and improve experience at their facility. I think there might be hard times ahead for the industry: everyone is a bit nervous about Brexit and the Brexit hangover.

As a population, I believe more people will start to exercise, however their choice as to where they do this has further increased with some good quality home training options now available. Boosted by Peloton, I think there will be rise in home training, possibly with the introduction of augmented reality products, so people can put on glasses and see an instructor in their room.

TEL: +44 (0) 1494 769 222

EMAIL: [email protected]

WEB: www.physicalcompany.co.uk

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Physical Company aims to provide high quality, good value products
Physical Company aims to provide high quality, good value products
Halls says the supplier is constantly exploring new opportunities and innovations
Halls says the supplier is constantly exploring new opportunities and innovations
https://www.leisureopportunities.co.uk/images/imagesX/280902_598569.jpg
As Physical Company's 30th anniversary arrives, HCM speaks to its Managing Director John Halls about the brand's ethos and what his hopes are for the future of the brand.
John Hall, Managing Director of Physical Company, Physical Company,John Hall, Physical Company, Fitness, Digital Fitness
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features

: Physical Company Ltd - Getting better with age

As Physical Company celebrates its 30th anniversary, we talk to managing director John Halls to find out how this leading supplier continues to improve with age

Published in Health Club Management 2019 issue 9
John Halls is managing director of Physical Company
John Halls is managing director of Physical Company

Physical Company recently turned 30. Have you celebrated?
We have made quite a lot of noise about it! We have launched a new brochure and freshened up the brand, bringing the typeface up to date, and losing the icon from our products. Now all our staff are proud to wear our branded clothes and love the brand from within. We’ve also dropped the word Company from our product branding, so it will just have Physical. The aim was to create a strong, modern feel, which I think we have achieved.

Added to this, we have simplified the mission statement. Because this started out as a family business, it was small enough for everyone to understand the culture and mission. However as the company grew, we needed to formalise this, but our mission statement was wordy, long winded and hard to remember. Now it is very easy: we are First For Fitness Solutions.

This mission is supported by our core values, which are unparalleled customer service; high quality, good value products; teamwork and commitment. All our team understand our aims and objectives. We are not just a seller of kit, but a provider of the overall solution – from designing the workout space to delivering the equipment and programming.

It started out as a family business, do you still see Physical as a family business or have you evolved?
I think it’s a bit of both. My parents started the company in 1989 so my two brothers and I were immersed in it at an early age, and although we have all had other careers, we have gravitated back to the family business and my parents have retired.

We have also developed beyond that. Some of our larger customers don’t tend to want to be sold to by a company working out of a cottage in Buckinghamshire. Our HQ now boasts 30,000sq ft of office, warehouse and showroom space, with room for growth. We have a fit and healthy team of 24. We offer a massive range of equipment, including flooring, and products for mind/body exercise, strength and conditioning, as well as functional.

What are the big trends you're witnessing at the moment?
One of the big trends at the moment is flooring – we’re delivering many elaborate floor installations, including features such as branding, patterns and programming prompts, all of which we are embedding during the manufacturing process.

Technology is another ongoing trend and is a way in which we have added value to our products. Our Physical Company app offers a number of different programmes for the gym floor, which users can also access by hovering their phone over the embedded NFC chip. One of our newest launches is a multi-functional exercise bench with storage, the Evo Bench. The App offers a wide variety of training exercises and instruction videos which maximise the user’s experience. The App also houses APEX - a range of programmes for different exercise protocols, which are supported by four new releases each year. Club operators love APEX – Serco have just bought functional kit from us and can access the programming to back it up.

As an equipment supplier you have to stay one step ahead of the operators. How do you do this?
You have to keep moving and exploring. Each year, members of our team travel to various global destinations to meet with existing and potential new suppliers. It is important to attend all the main shows, as well as take a risk, investing in stock and technology. We are always looking to partner with world class suppliers, for example we are now the UK distributor for Merrithew™ Pilates Reformers, and the Italian brand, Reaxing, which offers products for instability training. We work closely with operators to determine what plans they have for the future, and what equipment they are likely to require.

Do you have any predictions for the industry?
I think we will continue to see the market polarise with the budgets and boutiques at opposite ends. Both ends are vibrant, but the guys in the middle are still getting squeezed. A number of these are looking at improvements they can make to their facility, equipment and services to differentiate themselves and improve experience at their facility. I think there might be hard times ahead for the industry: everyone is a bit nervous about Brexit and the Brexit hangover.

As a population, I believe more people will start to exercise, however their choice as to where they do this has further increased with some good quality home training options now available. Boosted by Peloton, I think there will be rise in home training, possibly with the introduction of augmented reality products, so people can put on glasses and see an instructor in their room.

TEL: +44 (0) 1494 769 222

EMAIL: [email protected]

WEB: www.physicalcompany.co.uk

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Physical Company aims to provide high quality, good value products
Physical Company aims to provide high quality, good value products
Halls says the supplier is constantly exploring new opportunities and innovations
Halls says the supplier is constantly exploring new opportunities and innovations
https://www.leisureopportunities.co.uk/images/imagesX/280902_598569.jpg
As Physical Company's 30th anniversary arrives, HCM speaks to its Managing Director John Halls about the brand's ethos and what his hopes are for the future of the brand.
John Hall, Managing Director of Physical Company, Physical Company,John Hall, Physical Company, Fitness, Digital Fitness
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Nick Whitcombe, the independent gym owner who refused to shut his gym during the October ...
Latest News
This year's UK government Spending Review, announced in Parliament by chancellor Rishi Sunak on 25 ...
Latest News
Up to 100k people will benefit from the free gym and physical activity sessions, thanks ...
Latest News
To the relief of the sector, the UK government confirmed yesterday (23 November) that gyms, ...
Latest News
Closing gyms and leisure facilities during any possible future lockdown would be "unthinkable", according to ...
Latest News
The University of Stirling has opened its new £20m sports and fitness centre. The building, ...
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Gyms are right near the bottom of the list in terms of places people have ...
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Opinion
promotion
With January now close on the horizon your thoughts will be firmly focused on sales campaigns to attract new members through your doors in the new year rush.
Opinion: Sealing the Leaky Bucket – 7 Research-Based Tips for Retaining New Members in January 2021
Featured supplier news
Featured supplier: Cryotherapy specialists, L&R Kältetechnik, launch new artofcryo.com division
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions.
Featured supplier news
Featured supplier: Anytime Fitness partners with Gympass across UK and Ireland
Anytime Fitness, the UK’s leading 24/7 high-spec gym operator, has partnered with Gympass to give its corporate members access to over 170 clubs across UK and Ireland.
Company profiles
Company profile: MoveGB
Move is the fitness marketplace connecting our partners with customers through the largest variety of ...
Company profiles
Company profile: Gympass
On a mission to defeat inactivity, Gympass is a corporate wellness solution that builds mutually ...
Supplier Showcases
Supplier showcase - Digital gym floor
Catalogue Gallery
Click on a catalogue to view it online
Directory
Skincare
Sothys: Skincare
Fitness Software
FunXtion International BV: Fitness Software
Fitness equipment
TRX Training: Fitness equipment
Lockers/interior design
Fitlockers: Lockers/interior design
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Wearable technology solutions
MyZone: Wearable technology solutions
Member feedback software
AskNicely: Member feedback software
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Red Light Therapy
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Design consultants
Zynk Design Consultants: Design consultants
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
03-03 Dec 2020
Virtual,
Diary dates
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Raffles City Convention Centre, Singapore, Singapore
Diary dates
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Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
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Diary dates
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Diary dates
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Diary dates
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Diary dates
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