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UNITING THE WORLD OF FITNESS
Health Club Management

Health Club Management

features

Promotional feature: Active IQ - Maximise your Managers

If you think of school leavers when you think of apprentices, think again. Apprenticeships are far from limited to career starters, with new generation programmes tailor-made to bring out the best in accomplished managers

Published in Health Club Management 2019 issue 10
Virgin Active wanted to recruit more of its senior management population from within the business, in order to retain its best staff members
Virgin Active wanted to recruit more of its senior management population from within the business, in order to retain its best staff members

Making the most of your managers makes perfect sense: already demonstrating great skills and embodying your business values, why risk them taking their talents elsewhere? The Team Leader / Supervisor Level 3 Standard enables employers to upskill their best staff and keep them in the business

Leading the way
Ahead of the curve is Virgin Active UK with over 100 colleagues – including sales managers, personal training managers, operations managers, group exercise managers and assistant general managers – studying the Team Leader Supervisor apprenticeship.

Offering this apprenticeship in a bid to recruit more of its senior management population from within the business, Virgin Active is working in close partnership with Active IQ to assess this qualification in small, phased groups.

Virgin territory
Facing its first encounter with the End-point assessments process, Virgin Active UK turned to Active IQ for support. “Active IQ stood out for its impartiality and professionalism,” says Jeanette Hartley, Virgin Active UK apprenticeship manager. “The team demonstrated a rigorous process which, combined with its renowned integrity and reputation for excellence, helped shape our decision.

“We identified a skills gap among our management population and wanted to develop their knowledge, skills and behaviours,” explains Jeanette. “The transformation by the time they reach their Team Leader Supervisor End-point assessment is incredible to witness. Active IQ shares our ethos and values and brings a friendly, flexible approach, endless energy and complete commitment to tailoring the assessment for our managers.”

Train to retain
“Our ultimate aim is to keep our best talent in our business by management progression from within Virgin Active,” says Jeanette. “This bespoke apprenticeship programme appeals strongly to talented managers looking to further their career.” Both employers and apprentices gain from this approach, as the apprentice brings improved ability to their day-to-day job, while locking in their new skills through using them at work.

Begin with the end in mind
“Apprenticeships have evolved considerably over the last few years, with more in-depth content and more challenging assessments,” explains Jenny Patrickson, Active IQ managing director. “Knowing what's expected at the End-point Assessment at the beginning of the process is vital, as the first successful Virgin Active cohort has shown.

"We developed Apprentice and Employer Toolkits when we recognised the need for focused support to navigate the changing landscape of apprenticeship delivery and assessment.”

Oliver Bloom
Assistant General Manager, Virgin Active Tower Bridge
Oliver Bloom

Oliver started as a member services manager at Virgin Active Aldersgate in 2016 and progressed to operations manager at the Broadgate club before being promoted to assistant general manager at Tower Bridge. “I learned a huge amount on the programme," he says, "not least of which was how to adapt my natural style and look at different ways of doing things. There was plenty of guidance and the Active IQ Toolkits helped pushed me to achieve a certain level of work, preparing me well for a successful End-point Assessment.

I’m now ready to fulfil a general manager role within Virgin Active UK.”

Elsa Orler,
Assistant General Manager, Virgin Active Mayfair
Elsa Orler

Elsa joined Virgin Active in September 2016 following six years’ experience at Tonic Fitness Network in her native Italy. She started as service and operations manager at Virgin Active Barbican before moving to Mayfair as assistant general manager. “The Team Leader Supervisor Apprenticeship really developed my knowledge and expanded my management skills," she says. "Taking my learning straight into work and putting it into practice brought it to life for me and the Active IQ assessment resources were a great help.

"This apprenticeship has broadened my horizons and given me the tools and confidence I need for the next step in my career.”

TEL: +44 (0)1480 467950

EMAIL: [email protected]

WEB: www.activeiq.co.uk

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Over 100 Virgin Active employees are studying Active IQ's Team Leader Supervisor apprenticeship
Over 100 Virgin Active employees are studying Active IQ's Team Leader Supervisor apprenticeship
https://www.leisureopportunities.co.uk/images/imagesX/363334_340736.jpg
Maximising your Managers
OLIVER BLOOM, assistant general manager, Virgin Active Tower Bridge ELSA ORLER, assistant general manager, Virgin Active Mayfair ,Virgin Active, Active IQ, apprentices,
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It’s now just days to go until your leading trade show for the fitness, physical activity and sports therapy industry kicks off in London!
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Company profile: Peloton Commercial selling Precor kit
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Catalogue Gallery
Click on a catalogue to view it online
Directory
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Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
21-21 Sep 2022
Various, London, United Kingdom
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates

features

Promotional feature: Active IQ - Maximise your Managers

If you think of school leavers when you think of apprentices, think again. Apprenticeships are far from limited to career starters, with new generation programmes tailor-made to bring out the best in accomplished managers

Published in Health Club Management 2019 issue 10
Virgin Active wanted to recruit more of its senior management population from within the business, in order to retain its best staff members
Virgin Active wanted to recruit more of its senior management population from within the business, in order to retain its best staff members

Making the most of your managers makes perfect sense: already demonstrating great skills and embodying your business values, why risk them taking their talents elsewhere? The Team Leader / Supervisor Level 3 Standard enables employers to upskill their best staff and keep them in the business

Leading the way
Ahead of the curve is Virgin Active UK with over 100 colleagues – including sales managers, personal training managers, operations managers, group exercise managers and assistant general managers – studying the Team Leader Supervisor apprenticeship.

Offering this apprenticeship in a bid to recruit more of its senior management population from within the business, Virgin Active is working in close partnership with Active IQ to assess this qualification in small, phased groups.

Virgin territory
Facing its first encounter with the End-point assessments process, Virgin Active UK turned to Active IQ for support. “Active IQ stood out for its impartiality and professionalism,” says Jeanette Hartley, Virgin Active UK apprenticeship manager. “The team demonstrated a rigorous process which, combined with its renowned integrity and reputation for excellence, helped shape our decision.

“We identified a skills gap among our management population and wanted to develop their knowledge, skills and behaviours,” explains Jeanette. “The transformation by the time they reach their Team Leader Supervisor End-point assessment is incredible to witness. Active IQ shares our ethos and values and brings a friendly, flexible approach, endless energy and complete commitment to tailoring the assessment for our managers.”

Train to retain
“Our ultimate aim is to keep our best talent in our business by management progression from within Virgin Active,” says Jeanette. “This bespoke apprenticeship programme appeals strongly to talented managers looking to further their career.” Both employers and apprentices gain from this approach, as the apprentice brings improved ability to their day-to-day job, while locking in their new skills through using them at work.

Begin with the end in mind
“Apprenticeships have evolved considerably over the last few years, with more in-depth content and more challenging assessments,” explains Jenny Patrickson, Active IQ managing director. “Knowing what's expected at the End-point Assessment at the beginning of the process is vital, as the first successful Virgin Active cohort has shown.

"We developed Apprentice and Employer Toolkits when we recognised the need for focused support to navigate the changing landscape of apprenticeship delivery and assessment.”

Oliver Bloom
Assistant General Manager, Virgin Active Tower Bridge
Oliver Bloom

Oliver started as a member services manager at Virgin Active Aldersgate in 2016 and progressed to operations manager at the Broadgate club before being promoted to assistant general manager at Tower Bridge. “I learned a huge amount on the programme," he says, "not least of which was how to adapt my natural style and look at different ways of doing things. There was plenty of guidance and the Active IQ Toolkits helped pushed me to achieve a certain level of work, preparing me well for a successful End-point Assessment.

I’m now ready to fulfil a general manager role within Virgin Active UK.”

Elsa Orler,
Assistant General Manager, Virgin Active Mayfair
Elsa Orler

Elsa joined Virgin Active in September 2016 following six years’ experience at Tonic Fitness Network in her native Italy. She started as service and operations manager at Virgin Active Barbican before moving to Mayfair as assistant general manager. “The Team Leader Supervisor Apprenticeship really developed my knowledge and expanded my management skills," she says. "Taking my learning straight into work and putting it into practice brought it to life for me and the Active IQ assessment resources were a great help.

"This apprenticeship has broadened my horizons and given me the tools and confidence I need for the next step in my career.”

TEL: +44 (0)1480 467950

EMAIL: [email protected]

WEB: www.activeiq.co.uk

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Over 100 Virgin Active employees are studying Active IQ's Team Leader Supervisor apprenticeship
Over 100 Virgin Active employees are studying Active IQ's Team Leader Supervisor apprenticeship
https://www.leisureopportunities.co.uk/images/imagesX/363334_340736.jpg
Maximising your Managers
OLIVER BLOOM, assistant general manager, Virgin Active Tower Bridge ELSA ORLER, assistant general manager, Virgin Active Mayfair ,Virgin Active, Active IQ, apprentices,
Latest News
F45 has launched a corporate partnership programme which will enable businesses to open an F45 ...
Latest News
A two-year research project will look to find ways to transform the UK's physical activity ...
Latest News
The best in the business from across the physical activity sector were honoured last night ...
Latest News
At UK Active’s Active Uprising event yesterday (30 June) in Birmingham, Hattie Jones, the head ...
Latest News
HCM understands researchers are moving closer to creating a pill to mimic some of the ...
Latest News
Establishing new data and insight services and strengthening relationships with both government and the NHS ...
Latest News
More than one in five (27 per cent) Americans belonged to a health club or ...
Latest News
Ultimate Performance (UP) – the private gym chain and PT business – has opened a ...
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Luxury hotel chain Mandarin Oriental has launched a new brand called Intelligent Movement to deliver ...
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A new report by Deloitte, outlining the social and economic value of the global health ...
Featured supplier news
Featured supplier news: It’s nearly time for Elevate 2022!
It’s now just days to go until your leading trade show for the fitness, physical activity and sports therapy industry kicks off in London!
Featured supplier news
Featured supplier news: Parkwood Leisure celebrates milestone of teaching 100,000 children to swim
Parkwood Leisure, one of the UK’s leading leisure operators, has reached the milestone of teaching 100,000 children to swim through its Learn To Swim Programme.
Featured operator news
Featured operator news: New £42m Moorways Sports Village to open on 21 May
Everyone Active will open Moorways Sports Village to the public on Saturday 21 May with a grand opening weekend – in time for the half term holidays.
Featured operator news
Featured operator news: Serco Leisure wins 10-year Mansfield contract
Following a competitive tendering process, Serco Leisure and its partner More Leisure Community Trust Limited (MLCT) have been awarded a 10-year contract by Mansfield District Council to operate three centres in the town, starting 1 May 2022.
Company profiles
Company profile: Peloton Commercial selling Precor kit
Precor has been a pioneer in delivering fitness experiences for commercial customers for more than ...
Company profiles
Company profile: Crown Sports Lockers
Crown Sports Lockers has designed, crafted and fitted bespoke timber furniture for spas, hotels and ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Spa software
SpaBooker: Spa software
On demand
Fitness On Demand: On demand
Wearable technology solutions
MyZone: Wearable technology solutions
Fitness equipment
A Panatta Sport Srl: Fitness equipment
Architects/designers
Zynk Design Consultants: Architects/designers
Skincare
Sothys: Skincare
Salt therapy products
Himalayan Source: Salt therapy products
Management software
Premier Software Solutions: Management software
Lockers/interior design
Crown Sports Lockers: Lockers/interior design
Property & Tenders
Pendine Sands, Carmarthenshire
Carmarthenshire County Council
Property & Tenders
Runcorn
Halton Borough Council
Property & Tenders
Diary dates
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
Diary dates
21-21 Sep 2022
Various, London, United Kingdom
Diary dates
25-28 Oct 2022
Messe Stuttgart, Germany
Diary dates
25-28 Oct 2022
Ibiza, Ibiza, Spain
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
17-18 Mar 2023
Tobacco Dock, London, United Kingdom
Diary dates
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