Latest
issue
GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window I've already subscribed!
We Work Well Events
We Work Well Events
We Work Well Events
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn Follow Health Club Management on Instagram
FITNESS, HEALTH, WELLNESS

features

Pool Management: Pools of profit

Swimming pools can be a valuable asset to a health club, but they can be costly to run. How can operators generate income from their pools? We ask our industry experts for their top tips

Published in Health Club Management 2018 issue 8

Martin Symcox,

Royal Life Saving Society

Martin Symcox
Martin Symcox

The Rookie Lifeguard programme from RLSS UK is a great retention tool and can also create an income stream for operators. The programme is a fun and exciting lifesaving awards scheme for kids.

Rookie Lifeguard helps children to learn self-rescue, plus survival and how to perform rescue skills.

As well as teaching children lifesaving skills, the awards are a great tool to retain swimmers in the higher levels of learn-to-swim programmes and helps to keep those children attending venues for up to three more years as they progress through the programme, enabling operators to considerably increase pool-based income.

The recent new trend of monofin swimming also presents excellent additional revenue generation potential for leisure providers. RLSS UK’s approved water safety partner Fin2Fit offers a range of monofin and mermaid classes. Level 2 Swimming Teachers can attend a one-day course to qualify as Fin2Fit Instructors. Successful completion of the course enables candidates to deliver the Fin2Fit Mermaid and Sharks awards programme.

RLSS’s Rookie Lifeguard programme helps retain young swimmers
RLSS’s Rookie Lifeguard programme helps retain young swimmers

Steve Nelson,

Certikin

Steve Nelson
Steve Nelson

From my perspective, it’s not about how operators can make money from pools, but how they can save on running costs.

Using an OC-1 filter media can result in savings in energy use. A typical installation will see the pump’s speed reduced by 20 per cent, resulting in a nearly 50 per cent saving in energy useage across the board.

Adding a thermal cover to the pool when it’s not in use also allows operators to save energy. Less heating will be required to keep the water at temperature, evaporation will be reduced and the air handling system will not need to work as hard. Usually the payback period after adding a thermal cover to an indoor pool is between one and two years, and after that, it’s profit.

Another way to save is by changing underwater lights from 300w bulbs to LED. This is a simple and quick task that has a rapid payback. Compared to the classic 300w bulbs, LEDs run at about a tenth of the cost, which results in a 90 per cent saving on electrics.

In most cases the payback is less than nine months. This means that if they’re changed at the start of the financial year, you’ll recover this cost and start to make savings within that year, making it a cost neutral investment in your infrastructure.

Duncan Jefford,

Everyone Active

Duncan Jefford
Duncan Jefford

At Everyone Active we generate over £40m a year from swimming and 70 per cent of that is from swimming lessons.

To realise the potential from lessons it’s crucial that you programme priority lesson times – such as after school and at the weekends – into the club’s pool timetable.

The quality of delivery is also very important, to ensure parents are confident that they’re doing the best for their children in developing such a vital life skill. At Everyone Active, all our instructors have a minimum of ASA Level 2.

Instances of casual swimming have declined across the industry in recent years, but we’ve found there’s been increased interest in training for swimming-based events, such as triathlons. In response to this, we offer coached and structured performance-based pool sessions to encourage more swimming participation.

We’ve also found that once children reach the age of eight they’re less interested in swimming, unless it includes a fun element. We try to timetable sessions that include games and inflatables to encourage more children and families to use our pools.

There’s revenue to be made from swimming lessons, provided the quality of delivery is high
There’s revenue to be made from swimming lessons, provided the quality of delivery is high

Ben Wilkins,

Good Boost

Ben Wilkins
Ben Wilkins

The number of regular swimmers in the UK has been falling despite an increase in the number of available pools. This isn’t new information, but how long could this trend continue? Swimming is regarded as one of the most popular activities by the British public, but the stats don’t support that.

People want to be in the water, but they also want to do more than just swim lengths.

Swim England’s 2017 report Health and Wellbeing Benefits of Swimming highlighted that pools offer an environment with huge potential to support people with long-term health conditions; from cancer to heart disease and musculoskeletal pains.

Creating a pool offering for individuals living with these kinds of conditions is an opportune way to increase pool use while also providing a beneficial wellbeing service to members.

The offer needs to be more than swimming; it needs to be adaptable to individual abilities, be suitable for non-swimmers and be social.

At GoodBoost, we give each participant in our classes a waterproof Android tablet, and these assist a qualified swim teaching practitioner in delivering individually tailored and progressive aquatic exercise sessions for people living with a range of different health conditions.

Initiatives that utilise the therapeutic properties of water, while making the offering available to the non-traditional swimming population, have the greatest likelihood of increasing pool numbers. This is one of the best chances the industry has to splash the cash back on to the balance sheet.

Good Boost offers aquatic exercise for people living 
with health issues
Good Boost offers aquatic exercise for people living with health issues
Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Davis turned 40 and had a midlife crisis, realising she wanted to work in the fitness industry
Davis turned 40 and had a midlife crisis, realising she wanted to work in the fitness industry
PureGym is introducing functional training areas and classes that are proving popular
PureGym is introducing functional training areas and classes that are proving popular
Rebecca Passmore
Rebecca Passmore
New concepts are introduced in stages to test the process
New concepts are introduced in stages to test the process
Sukhnandan moved to PureGym from LA Fitness when it was acquired in 2015
Sukhnandan moved to PureGym from LA Fitness when it was acquired in 2015
Pure Gym is aiming to bring more women into management roles within the business
Pure Gym is aiming to bring more women into management roles within the business
https://www.leisureopportunities.co.uk/images/HCH2018_8pool.jpg
Our panel of experts share ideas for making your pools more profitable – and useful for your members...
Martin Symcox, Royal Life Saving Society Steve Nelson, Certikin Duncan Jefford, Everyone Active Ben Wilkins, Good Boost,Pools of profit, Martin Symcox, Royal Life Saving Society, Steve Nelson, Certikin, Duncan Jefford, Everyone Active, Ben Wilkins, Good Boost
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –  is considering franchising to ramp up growth further afield
HCM magazine
Members are telling us they need support with their mental and spiritual health and the industry is starting to see this need. Now’s the time to fast-track our response
HCM magazine
Go Fit’s value proposition is overwhelming. It makes us very attractive to a lot of people
HCM magazine
McFit, the original budget gym is undergoing a transformation with a new look and estate-wide overhaul, as Liz Terry reports
HCM magazine
Will Orr has been talking to HCM about the company’s new strategy for 2024, as Kath Hudson reports
HCM promotional features
Sponsored
We saw a 58 per cent growth in companies launching one of our schemes from 2022 to 2023, which demonstrates prioritisation of employee health and wellbeing
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
GymNation is pioneering the future of fitness with software specialist Perfect Gym providing a scalable tech platform to power and sustain its growth
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride data to life to engage and delight members
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with business growth. MD, John Lofting and operations director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
Francesca Cooper-Boden says health assessment services can boost health club retention
HCM promotional features
Latest News
PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans ...
Latest News
Following three disrupted lockdown years, the European fitness market bounced back in 2023, according to ...
Latest News
Charitable trust, Mytime Active, has removed all single-use plastic overshoes from its swimming pools and ...
Latest News
Community Leisure UK is helping the drive to Net Zero with the launch of a ...
Latest News
Operator Circadian Trust has launched a five-year growth drive designed to support health and wellbeing ...
Latest News
Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness ...
Latest News
The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, ...
Latest News
Atlanta-based boutique fitness software company, Xplor Mariana Tek, has kicked off a push for international ...
Featured supplier news
Featured supplier news: Study Active acquires Premier Global name and select branding assets
Study Active has legally acquired the name “Premier Global” and select Premier Global branding assets from Assessment Technologies Institute LLC, part of Ascend Learning in the US.
Featured supplier news
Featured supplier news: Webinar: Building a new energy future for the leisure sector
As one of the most energy-intensive industries in the UK, leisure facilities face a critical challenge in balancing net zero goals, funding and increased costs.
Company profiles
Company profile: Active IQ
The UK’s leading Ofqual-recognised awarding organisation for the physical activity sector, we offer over 100 ...
Company profiles
Company profile: miha bodytec
Founded in 2007 in Gersthofen, Germany, miha bodytec is the market-leading supplier of Electro Muscle ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Power Plate UK press release: Power plate + red light therapy: life-changing ‘biostacking’
“We combine Power Plate and red light therapy in all our small group classes,” says Natt Summers, founder and owner of Accomplish Fitness in Hungerford, Berkshire.
Featured press releases
Zoom Media press release: Zoom Media expands partnership with Fitness4less
Zoom Media, the UK's leading provider of health and fitness digital media, has announced a new contract with Fitness4Less to deliver Out of Home advertising across its estate.
Directory
Lockers
Crown Sports Lockers: Lockers
Cryotherapy
Art of Cryo: Cryotherapy
Snowroom
TechnoAlpin SpA: Snowroom
Spa software
SpaBooker: Spa software
Salt therapy products
Himalayan Source: Salt therapy products
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
22-24 Apr 2024
Galgorm Resort, York,
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates

features

Pool Management: Pools of profit

Swimming pools can be a valuable asset to a health club, but they can be costly to run. How can operators generate income from their pools? We ask our industry experts for their top tips

Published in Health Club Management 2018 issue 8

Martin Symcox,

Royal Life Saving Society

Martin Symcox
Martin Symcox

The Rookie Lifeguard programme from RLSS UK is a great retention tool and can also create an income stream for operators. The programme is a fun and exciting lifesaving awards scheme for kids.

Rookie Lifeguard helps children to learn self-rescue, plus survival and how to perform rescue skills.

As well as teaching children lifesaving skills, the awards are a great tool to retain swimmers in the higher levels of learn-to-swim programmes and helps to keep those children attending venues for up to three more years as they progress through the programme, enabling operators to considerably increase pool-based income.

The recent new trend of monofin swimming also presents excellent additional revenue generation potential for leisure providers. RLSS UK’s approved water safety partner Fin2Fit offers a range of monofin and mermaid classes. Level 2 Swimming Teachers can attend a one-day course to qualify as Fin2Fit Instructors. Successful completion of the course enables candidates to deliver the Fin2Fit Mermaid and Sharks awards programme.

RLSS’s Rookie Lifeguard programme helps retain young swimmers
RLSS’s Rookie Lifeguard programme helps retain young swimmers

Steve Nelson,

Certikin

Steve Nelson
Steve Nelson

From my perspective, it’s not about how operators can make money from pools, but how they can save on running costs.

Using an OC-1 filter media can result in savings in energy use. A typical installation will see the pump’s speed reduced by 20 per cent, resulting in a nearly 50 per cent saving in energy useage across the board.

Adding a thermal cover to the pool when it’s not in use also allows operators to save energy. Less heating will be required to keep the water at temperature, evaporation will be reduced and the air handling system will not need to work as hard. Usually the payback period after adding a thermal cover to an indoor pool is between one and two years, and after that, it’s profit.

Another way to save is by changing underwater lights from 300w bulbs to LED. This is a simple and quick task that has a rapid payback. Compared to the classic 300w bulbs, LEDs run at about a tenth of the cost, which results in a 90 per cent saving on electrics.

In most cases the payback is less than nine months. This means that if they’re changed at the start of the financial year, you’ll recover this cost and start to make savings within that year, making it a cost neutral investment in your infrastructure.

Duncan Jefford,

Everyone Active

Duncan Jefford
Duncan Jefford

At Everyone Active we generate over £40m a year from swimming and 70 per cent of that is from swimming lessons.

To realise the potential from lessons it’s crucial that you programme priority lesson times – such as after school and at the weekends – into the club’s pool timetable.

The quality of delivery is also very important, to ensure parents are confident that they’re doing the best for their children in developing such a vital life skill. At Everyone Active, all our instructors have a minimum of ASA Level 2.

Instances of casual swimming have declined across the industry in recent years, but we’ve found there’s been increased interest in training for swimming-based events, such as triathlons. In response to this, we offer coached and structured performance-based pool sessions to encourage more swimming participation.

We’ve also found that once children reach the age of eight they’re less interested in swimming, unless it includes a fun element. We try to timetable sessions that include games and inflatables to encourage more children and families to use our pools.

There’s revenue to be made from swimming lessons, provided the quality of delivery is high
There’s revenue to be made from swimming lessons, provided the quality of delivery is high

Ben Wilkins,

Good Boost

Ben Wilkins
Ben Wilkins

The number of regular swimmers in the UK has been falling despite an increase in the number of available pools. This isn’t new information, but how long could this trend continue? Swimming is regarded as one of the most popular activities by the British public, but the stats don’t support that.

People want to be in the water, but they also want to do more than just swim lengths.

Swim England’s 2017 report Health and Wellbeing Benefits of Swimming highlighted that pools offer an environment with huge potential to support people with long-term health conditions; from cancer to heart disease and musculoskeletal pains.

Creating a pool offering for individuals living with these kinds of conditions is an opportune way to increase pool use while also providing a beneficial wellbeing service to members.

The offer needs to be more than swimming; it needs to be adaptable to individual abilities, be suitable for non-swimmers and be social.

At GoodBoost, we give each participant in our classes a waterproof Android tablet, and these assist a qualified swim teaching practitioner in delivering individually tailored and progressive aquatic exercise sessions for people living with a range of different health conditions.

Initiatives that utilise the therapeutic properties of water, while making the offering available to the non-traditional swimming population, have the greatest likelihood of increasing pool numbers. This is one of the best chances the industry has to splash the cash back on to the balance sheet.

Good Boost offers aquatic exercise for people living 
with health issues
Good Boost offers aquatic exercise for people living with health issues
Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Davis turned 40 and had a midlife crisis, realising she wanted to work in the fitness industry
Davis turned 40 and had a midlife crisis, realising she wanted to work in the fitness industry
PureGym is introducing functional training areas and classes that are proving popular
PureGym is introducing functional training areas and classes that are proving popular
Rebecca Passmore
Rebecca Passmore
New concepts are introduced in stages to test the process
New concepts are introduced in stages to test the process
Sukhnandan moved to PureGym from LA Fitness when it was acquired in 2015
Sukhnandan moved to PureGym from LA Fitness when it was acquired in 2015
Pure Gym is aiming to bring more women into management roles within the business
Pure Gym is aiming to bring more women into management roles within the business
https://www.leisureopportunities.co.uk/images/HCH2018_8pool.jpg
Our panel of experts share ideas for making your pools more profitable – and useful for your members...
Martin Symcox, Royal Life Saving Society Steve Nelson, Certikin Duncan Jefford, Everyone Active Ben Wilkins, Good Boost,Pools of profit, Martin Symcox, Royal Life Saving Society, Steve Nelson, Certikin, Duncan Jefford, Everyone Active, Ben Wilkins, Good Boost
Latest News
PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans ...
Latest News
Following three disrupted lockdown years, the European fitness market bounced back in 2023, according to ...
Latest News
Charitable trust, Mytime Active, has removed all single-use plastic overshoes from its swimming pools and ...
Latest News
Community Leisure UK is helping the drive to Net Zero with the launch of a ...
Latest News
Operator Circadian Trust has launched a five-year growth drive designed to support health and wellbeing ...
Latest News
Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness ...
Latest News
The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, ...
Latest News
Atlanta-based boutique fitness software company, Xplor Mariana Tek, has kicked off a push for international ...
Latest News
The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing ...
Latest News
The fitness sector’s pivot to active wellbeing is being discussed in a new weekly podcast, ...
Latest News
Planet Fitness has a new CEO – Colleen Keating. She will take up the position ...
Featured supplier news
Featured supplier news: Study Active acquires Premier Global name and select branding assets
Study Active has legally acquired the name “Premier Global” and select Premier Global branding assets from Assessment Technologies Institute LLC, part of Ascend Learning in the US.
Featured supplier news
Featured supplier news: Webinar: Building a new energy future for the leisure sector
As one of the most energy-intensive industries in the UK, leisure facilities face a critical challenge in balancing net zero goals, funding and increased costs.
Company profiles
Company profile: Active IQ
The UK’s leading Ofqual-recognised awarding organisation for the physical activity sector, we offer over 100 ...
Company profiles
Company profile: miha bodytec
Founded in 2007 in Gersthofen, Germany, miha bodytec is the market-leading supplier of Electro Muscle ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Power Plate UK press release: Power plate + red light therapy: life-changing ‘biostacking’
“We combine Power Plate and red light therapy in all our small group classes,” says Natt Summers, founder and owner of Accomplish Fitness in Hungerford, Berkshire.
Featured press releases
Zoom Media press release: Zoom Media expands partnership with Fitness4less
Zoom Media, the UK's leading provider of health and fitness digital media, has announced a new contract with Fitness4Less to deliver Out of Home advertising across its estate.
Directory
Lockers
Crown Sports Lockers: Lockers
Cryotherapy
Art of Cryo: Cryotherapy
Snowroom
TechnoAlpin SpA: Snowroom
Spa software
SpaBooker: Spa software
Salt therapy products
Himalayan Source: Salt therapy products
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
22-24 Apr 2024
Galgorm Resort, York,
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
Search news, features & products:
Find a supplier:
We Work Well Events
We Work Well Events
Partner sites