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FITNESS, HEALTH, WELLNESS

features

Editor's letter: A matter of trust

As health clubs around the world start reopening, controlling COVID-19 – while also delivering a great service to customers – must be an obsession for everyone in the sector

By Liz Terry, Leisure Media | Published in Health Club Management 2021 issue 3
Maintaining the reputation of the industry is paramount / shutterstock/4 PM production
Maintaining the reputation of the industry is paramount / shutterstock/4 PM production
It’s never been more important for everyone in our sector to commit to maintaining COVID-secure operating standards

The fitness industry has done a magnificent job of establishing it can operate safely, with research from the UK, Europe, the US, Asia and Australia, indicating exceptionally low levels of COVID-19 association of any kind.

Now, as the industry begins to reopen, we’ve had the first known COVID-19 cluster and this has served both to highlight the sound COVID-secure operations being delivered elsewhere and as a warning to the sector about the importance of unity and trust to survival.

The club in question is Ursus Fitness in Hong Kong, which now has the dubious accolade of having been the first known health club in the world to be the centre of a COVID-19 cluster, with 150 people known to have contracted the virus after visiting.

In this issue (p16) we talk to Colin Grant, CEO of Pure Group and chair of the Hong Kong Alliance of Professional Fitness and Wellness Operators (HKAPFWO), about how the Hong Kong government cooperated with operators to control the Ursus cluster and avoid gym closures.

The HKAPFWO has developed a powerful relationship with its government, which immediately ordered the emergency testing of all 50,000 people working in the sector – over a two-day period – to keep facilities open.

To learn from the outbreak, the Centre for Health Protection in Hong Kong then worked with the government’s electrical and mechanical services team to conclude there had been insufficient fresh air supply within the Ursus Fitness gym to prevent the spread of COVID-19.

In a boost to the confidence of the fitness sector in Hong Kong, a subsequent single positive test at the GO24 gym did not lead to any transmission, in spite of the fact the person in question attended a group exercise class with 20 other people, reconfirming that safe operating procedures are effective in controlling COVID-19.

It’s a harsh truth, but this experience shows it only takes one rogue operator to place stress on any industry and it’s never been more important for everyone in our sector to commit to delivering on our bond of trust in maintaining safe standards to ensure consumer confidence.

It’s also essential we don’t allow anything to happen to lead governments to question their support for our work, meaning every operator, no matter its size or facility type, must reliably deliver services in a COVID-secure way.

If anything is seen to be slipping, we must alert the operator involved in order to safeguard the reputation of the wider sector and if that doesn’t lead to an immediate response, inform local Environmental Health Officers.

For the sake of industry unity, let’s hope this won’t ever be necessary and that all operators will commit to a level of professionalism that will enable us to trust each other, to stay open and to thrive together.

Liz Terry, HCM editor
[email protected]
@elizterry
https://www.leisureopportunities.co.uk/images/2021/333229_161914.jpg
It's never been more important for everyone in the sector to commit to maintaining COVID-secure standards, says HCM editor Liz Terry
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features

Editor's letter: A matter of trust

As health clubs around the world start reopening, controlling COVID-19 – while also delivering a great service to customers – must be an obsession for everyone in the sector

By Liz Terry, Leisure Media | Published in Health Club Management 2021 issue 3
Maintaining the reputation of the industry is paramount / shutterstock/4 PM production
Maintaining the reputation of the industry is paramount / shutterstock/4 PM production
It’s never been more important for everyone in our sector to commit to maintaining COVID-secure operating standards

The fitness industry has done a magnificent job of establishing it can operate safely, with research from the UK, Europe, the US, Asia and Australia, indicating exceptionally low levels of COVID-19 association of any kind.

Now, as the industry begins to reopen, we’ve had the first known COVID-19 cluster and this has served both to highlight the sound COVID-secure operations being delivered elsewhere and as a warning to the sector about the importance of unity and trust to survival.

The club in question is Ursus Fitness in Hong Kong, which now has the dubious accolade of having been the first known health club in the world to be the centre of a COVID-19 cluster, with 150 people known to have contracted the virus after visiting.

In this issue (p16) we talk to Colin Grant, CEO of Pure Group and chair of the Hong Kong Alliance of Professional Fitness and Wellness Operators (HKAPFWO), about how the Hong Kong government cooperated with operators to control the Ursus cluster and avoid gym closures.

The HKAPFWO has developed a powerful relationship with its government, which immediately ordered the emergency testing of all 50,000 people working in the sector – over a two-day period – to keep facilities open.

To learn from the outbreak, the Centre for Health Protection in Hong Kong then worked with the government’s electrical and mechanical services team to conclude there had been insufficient fresh air supply within the Ursus Fitness gym to prevent the spread of COVID-19.

In a boost to the confidence of the fitness sector in Hong Kong, a subsequent single positive test at the GO24 gym did not lead to any transmission, in spite of the fact the person in question attended a group exercise class with 20 other people, reconfirming that safe operating procedures are effective in controlling COVID-19.

It’s a harsh truth, but this experience shows it only takes one rogue operator to place stress on any industry and it’s never been more important for everyone in our sector to commit to delivering on our bond of trust in maintaining safe standards to ensure consumer confidence.

It’s also essential we don’t allow anything to happen to lead governments to question their support for our work, meaning every operator, no matter its size or facility type, must reliably deliver services in a COVID-secure way.

If anything is seen to be slipping, we must alert the operator involved in order to safeguard the reputation of the wider sector and if that doesn’t lead to an immediate response, inform local Environmental Health Officers.

For the sake of industry unity, let’s hope this won’t ever be necessary and that all operators will commit to a level of professionalism that will enable us to trust each other, to stay open and to thrive together.

Liz Terry, HCM editor
[email protected]
@elizterry
https://www.leisureopportunities.co.uk/images/2021/333229_161914.jpg
It's never been more important for everyone in the sector to commit to maintaining COVID-secure standards, says HCM editor Liz Terry
Latest News
The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, ...
Latest News
The fitness sector’s pivot to active wellbeing is being discussed in a new weekly podcast, ...
Latest News
Planet Fitness has a new CEO – Colleen Keating. She will take up the position ...
Latest News
UK Active has announced details of its annual health and fitness industry awards ceremony, which ...
Latest News
Social enterprise, Places Leisure, which is part of the Places for People Group, has appointed ...
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Basic-Fit has signed up to trial Wellhub across its recently expanded Spanish network, giving access ...
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Having redefined the model of public-private collaboration in Spain, Go Fit is now expanding into ...
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Featured supplier news: Webinar: Building a new energy future for the leisure sector
As one of the most energy-intensive industries in the UK, leisure facilities face a critical challenge in balancing net zero goals, funding and increased costs.
Featured supplier news
Featured supplier news: Study Active acquires Premier Global name and select branding assets
Study Active has legally acquired the name “Premier Global” and select Premier Global branding assets from Assessment Technologies Institute LLC, part of Ascend Learning in the US.
Company profiles
Company profile: Precor
Precor has been a pioneer in delivering fitness experiences for commercial customers for more than ...
Company profiles
Company profile: We Work Well Inc
We Work Well is a global premier hosted buyer event company, connecting high-level executives from ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Absolute Performance press release: Absolute Performance extends partnership with Team GB athlete Nekoda Smythe-Davis
Absolute Performance, the elite gym design and installation company, is thrilled to announce the continuation of its partnership with multi-medal-winning Team GB olympian Nekoda Smythe- Davis.
Featured press releases
Greenwich Leisure Limited press release: Pioneering project boosts business in Basingstoke
A sports complex might not be your first thought when you’re looking for a peaceful and comfortable, drop-in workspace. However, that could soon change thanks to an innovative new project at Basingstoke Leisure Centre.
Directory
Cryotherapy
Art of Cryo: Cryotherapy
Lockers
Fitlockers: Lockers
Spa software
SpaBooker: Spa software
salt therapy products
Saltability: salt therapy products
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Snowroom
TechnoAlpin SpA: Snowroom
Property & Tenders
Loughton, IG10
Knight Frank
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Grantham, Leicestershire
Belvoir Castle
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Diary dates
22-24 Apr 2024
Galgorm Resort, York,
Diary dates
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China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
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