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FITNESS, HEALTH, WELLNESS

features

Letters: Write to reply

Do you have a strong opinion or disagree with somebody else’s views on the industry? If so, we’d love to hear from you – email: [email protected]

Published in Health Club Management 2017 issue 2

We have a duty of care to protect our customers’ data

Sean Maguire
Sean Maguire
Sean Maguire,

Managing director,

Legend Club Management Systems


The information an organisation holds is arguably its most important asset. The need to both operate efficiently and provide differential services means that the personal data we hold has not only grown in magnitude, but is also taking on ever greater value.

However, one only has to consider the near daily reports of data breaches in other industries to recognise that as the value of data becomes greater, so does the corporate responsibility and risk. Our customers entrust us with their personal details and we have a duty of care to protect this information to the highest degree possible.

Health and fitness operators have an obligation to their customers to comply with information security standards such as those set by the Payment Card Industry Data Security Standard (PCI DSS). Equally, those providing services to operators that might involve the storage, handling or transmission of data have a duty to put in place audited processes for data security.

Unfortunately, many organisations in the health and fitness industry are still either unaware that they are processing customer data in a manner that is in breach of these standards or are simply failing to adhere to data security best practice.

It’s time that, collectively, we step up and put in place formal standards and processes to protect data, before one of us becomes the focus of the latest data breach news. We have a duty to our customers as an industry group to offer a formal validation and an industry-wide commitment to information security.

“Customers entrust us with their details and we have a duty of care to protect them”

Health clubs are in possession of a wealth of customer data which must be protected / PHOTO:shutterstock.com
Health clubs are in possession of a wealth of customer data which must be protected / PHOTO:shutterstock.com

New apprenticeship levy a great opportunity for businesses

Jessica Higgins
Jessica Higgins
Jessica Higgins,

Workplace relations consultant (non-practising solicitor),

Ibex Gale


Apprenticeships are widely used in the health and fitness industry, providing opportunities for young people to enter the workplace and gain qualifications at the same time. Apprenticeships help businesses to increase productivity and performance as well as create a competent and committed workforce.

However, from 6 April 2017, all UK employers with wage bills of over £3m must pay the government an Apprenticeship Levy. The levy is 0.5 per cent of a business’ payroll and will be collected by HMRC via PAYE. All employers have £15,000 to offset against the amount they owe, such that the 0.5 per cent levy only applies to wages paid over the £3m threshold.

The purpose of the new levy is to encourage all employers to invest in apprenticeship programmes and to improve the quality and quantity of their apprenticeships.

The fund can be accessed by employers to fund apprenticeship training in their business. The levy will be paid monthly and it will be accessed online via a digital apprenticeship service account.

The government will add 10 per cent to the digital account and the funds will be available to use for 18 months. Any unused money in the fund following this time will be used by the government to fund apprenticeships for SMEs, so all employers should benefit.

So, if your company pays out more than £3m in wages, be prepared for the compulsory levy coming into force in April – but let’s see it as an opportunity for businesses to fund new apprenticeships and grow and enhance their workforce.

“The levy should be seen as an opportunity for businesses to grow and enhance their workforce”

The new levy will result in more apprenticeships
The new levy will result in more apprenticeships

There’s no evidence of ‘weekend warrior’ health benefits

Melvyn Hillsdon
Melvyn Hillsdon
Melvyn Hillsdon,

Associate professor of physical activity and health,

The University of Exeter


Recently the press reported the findings of a study that focused on physical activity during leisure time in a large cohort of UK adults aged 40 and over. The headline was that so called ‘weekend warriors’ (people who do all their physical activity at the weekend) have a reduced risk of death similar to people who are more frequently active.

Based on the headlines, readers might be surprised to learn that this study did not separately measure physical activity undertaken on weekdays and weekend days. Instead, the survey asked people how frequently they undertook physical activity in the four weeks prior to the survey. Their answers were averaged out to estimate weekly frequency.

What the paper actually shows is that some exercise is better than none and more regular activity is a bit better still. The study did not include occupational or transport activity and therefore it is possible that the infrequent exercisers (the ‘weekend warriors’) were more active in these two domains with less time for physical activity in their leisure time.

The message is still very positive, any exercise is better than none, but we shouldn’t assume there’s any kind of weekend effect.

“Any exercise is better than none, but we shouldn’t assume there’s any kind of weekend effect”

The study actually looked at frequency of activity over four weeks
The study actually looked at frequency of activity over four weeks
Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
InstructAbility graduates can also work with non-disabled clients
InstructAbility graduates can also work with non-disabled clients
So far, 300 disabled people have qualified as instructors
So far, 300 disabled people have qualified as instructors
https://www.leisureopportunities.co.uk/images/HCM2017_2letter.jpg
A duty of care with customers’ data, questions raised over ‘weekend warrior’ data, and opportunities stemming from the new apprenticeship levy
Sean Maguire, Managing director, Legend Club Management Systems Jessica Higgins, Workplace relations consultant (non-practising solicitor), Ibex Gale Melvyn Hillsdon, Associate professor of physical activity and health, The University of Exeter,customer data, weekend warriors, apprenticeship levy, Sean Maguire, Legend Club Management Systems, Jessica Higgins, Ibex Gale, Melvyn Hillsdon, University of Exeter
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Footballer and entrepreneur
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Members are telling us they need support with their mental and spiritual health and the industry is starting to see this need. Now’s the time to fast-track our response
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As health club operators move to incorporate recovery into their offerings to meet growing consumer demand, Steph Eaves takes a look at what cryotherapy and ice bathing can add to the equation
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Will Orr has been talking to HCM about the company’s new strategy for 2024, as Kath Hudson reports
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Francesca Cooper-Boden says health assessment services can boost health club retention
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The New Keiser M3i Studio Bike brings ride data to life to engage and delight members
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GymNation is pioneering the future of fitness with software specialist Perfect Gym providing a scalable tech platform to power and sustain its growth
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Operators, prepare to revolutionise the way members connect with personal trainers in your club, with the ground-breaking Brawn platform.
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Nuffield Health has worked with ServiceSport UK for more than ten years, ensuring the equipment in its clubs is commercially optimised
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University of Sheffield Sport has opened the doors of its flagship Goodwin Sports Centre following a major refurbishment
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Catalogue Gallery
Click on a catalogue to view it online
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Zoom Media press release: Zoom Media launches ‘livegood' wellness channel to deliver in-club entertainment on consoles and screens
Zoom Media, a leading provider of digital media solutions for health clubs, has launched a proprietary wellness content channel called Livegood – a digital hub of health and wellness media.
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Power Plate UK press release: Power plate + red light therapy: life-changing ‘biostacking’
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Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
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QEII Conference Centre, London, United Kingdom
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In person, St Andrews, United Kingdom
Diary dates

features

Letters: Write to reply

Do you have a strong opinion or disagree with somebody else’s views on the industry? If so, we’d love to hear from you – email: [email protected]

Published in Health Club Management 2017 issue 2

We have a duty of care to protect our customers’ data

Sean Maguire
Sean Maguire
Sean Maguire,

Managing director,

Legend Club Management Systems


The information an organisation holds is arguably its most important asset. The need to both operate efficiently and provide differential services means that the personal data we hold has not only grown in magnitude, but is also taking on ever greater value.

However, one only has to consider the near daily reports of data breaches in other industries to recognise that as the value of data becomes greater, so does the corporate responsibility and risk. Our customers entrust us with their personal details and we have a duty of care to protect this information to the highest degree possible.

Health and fitness operators have an obligation to their customers to comply with information security standards such as those set by the Payment Card Industry Data Security Standard (PCI DSS). Equally, those providing services to operators that might involve the storage, handling or transmission of data have a duty to put in place audited processes for data security.

Unfortunately, many organisations in the health and fitness industry are still either unaware that they are processing customer data in a manner that is in breach of these standards or are simply failing to adhere to data security best practice.

It’s time that, collectively, we step up and put in place formal standards and processes to protect data, before one of us becomes the focus of the latest data breach news. We have a duty to our customers as an industry group to offer a formal validation and an industry-wide commitment to information security.

“Customers entrust us with their details and we have a duty of care to protect them”

Health clubs are in possession of a wealth of customer data which must be protected / PHOTO:shutterstock.com
Health clubs are in possession of a wealth of customer data which must be protected / PHOTO:shutterstock.com

New apprenticeship levy a great opportunity for businesses

Jessica Higgins
Jessica Higgins
Jessica Higgins,

Workplace relations consultant (non-practising solicitor),

Ibex Gale


Apprenticeships are widely used in the health and fitness industry, providing opportunities for young people to enter the workplace and gain qualifications at the same time. Apprenticeships help businesses to increase productivity and performance as well as create a competent and committed workforce.

However, from 6 April 2017, all UK employers with wage bills of over £3m must pay the government an Apprenticeship Levy. The levy is 0.5 per cent of a business’ payroll and will be collected by HMRC via PAYE. All employers have £15,000 to offset against the amount they owe, such that the 0.5 per cent levy only applies to wages paid over the £3m threshold.

The purpose of the new levy is to encourage all employers to invest in apprenticeship programmes and to improve the quality and quantity of their apprenticeships.

The fund can be accessed by employers to fund apprenticeship training in their business. The levy will be paid monthly and it will be accessed online via a digital apprenticeship service account.

The government will add 10 per cent to the digital account and the funds will be available to use for 18 months. Any unused money in the fund following this time will be used by the government to fund apprenticeships for SMEs, so all employers should benefit.

So, if your company pays out more than £3m in wages, be prepared for the compulsory levy coming into force in April – but let’s see it as an opportunity for businesses to fund new apprenticeships and grow and enhance their workforce.

“The levy should be seen as an opportunity for businesses to grow and enhance their workforce”

The new levy will result in more apprenticeships
The new levy will result in more apprenticeships

There’s no evidence of ‘weekend warrior’ health benefits

Melvyn Hillsdon
Melvyn Hillsdon
Melvyn Hillsdon,

Associate professor of physical activity and health,

The University of Exeter


Recently the press reported the findings of a study that focused on physical activity during leisure time in a large cohort of UK adults aged 40 and over. The headline was that so called ‘weekend warriors’ (people who do all their physical activity at the weekend) have a reduced risk of death similar to people who are more frequently active.

Based on the headlines, readers might be surprised to learn that this study did not separately measure physical activity undertaken on weekdays and weekend days. Instead, the survey asked people how frequently they undertook physical activity in the four weeks prior to the survey. Their answers were averaged out to estimate weekly frequency.

What the paper actually shows is that some exercise is better than none and more regular activity is a bit better still. The study did not include occupational or transport activity and therefore it is possible that the infrequent exercisers (the ‘weekend warriors’) were more active in these two domains with less time for physical activity in their leisure time.

The message is still very positive, any exercise is better than none, but we shouldn’t assume there’s any kind of weekend effect.

“Any exercise is better than none, but we shouldn’t assume there’s any kind of weekend effect”

The study actually looked at frequency of activity over four weeks
The study actually looked at frequency of activity over four weeks
Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
InstructAbility graduates can also work with non-disabled clients
InstructAbility graduates can also work with non-disabled clients
So far, 300 disabled people have qualified as instructors
So far, 300 disabled people have qualified as instructors
https://www.leisureopportunities.co.uk/images/HCM2017_2letter.jpg
A duty of care with customers’ data, questions raised over ‘weekend warrior’ data, and opportunities stemming from the new apprenticeship levy
Sean Maguire, Managing director, Legend Club Management Systems Jessica Higgins, Workplace relations consultant (non-practising solicitor), Ibex Gale Melvyn Hillsdon, Associate professor of physical activity and health, The University of Exeter,customer data, weekend warriors, apprenticeship levy, Sean Maguire, Legend Club Management Systems, Jessica Higgins, Ibex Gale, Melvyn Hillsdon, University of Exeter
Latest News
With the launch of its 49th John Reed, RSG Group is looking for more opportunities ...
Latest News
PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans ...
Latest News
Following three disrupted lockdown years, the European fitness market bounced back in 2023, according to ...
Latest News
Charitable trust, Mytime Active, has removed all single-use plastic overshoes from its swimming pools and ...
Latest News
Community Leisure UK is helping the drive to Net Zero with the launch of a ...
Latest News
Operator Circadian Trust has launched a five-year growth drive designed to support health and wellbeing ...
Latest News
Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness ...
Latest News
The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, ...
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Atlanta-based boutique fitness software company, Xplor Mariana Tek, has kicked off a push for international ...
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The fitness sector’s pivot to active wellbeing is being discussed in a new weekly podcast, ...
Featured supplier news
Featured supplier news: Sibec EMEA to blend fitness with luxury at Fairmont Monte Carlo
Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn.
Featured supplier news
Featured supplier news: Webinar: Building a new energy future for the leisure sector
As one of the most energy-intensive industries in the UK, leisure facilities face a critical challenge in balancing net zero goals, funding and increased costs.
Company profiles
Company profile: miha bodytec
Founded in 2007 in Gersthofen, Germany, miha bodytec is the market-leading supplier of Electro Muscle ...
Company profiles
Company profile: Absolute Performance
Absolute Performance was established in 2008 by Tony and Sian Buchanan and has a wealth ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Zoom Media press release: Zoom Media launches ‘livegood' wellness channel to deliver in-club entertainment on consoles and screens
Zoom Media, a leading provider of digital media solutions for health clubs, has launched a proprietary wellness content channel called Livegood – a digital hub of health and wellness media.
Featured press releases
Power Plate UK press release: Power plate + red light therapy: life-changing ‘biostacking’
“We combine Power Plate and red light therapy in all our small group classes,” says Natt Summers, founder and owner of Accomplish Fitness in Hungerford, Berkshire.
Directory
Spa software
SpaBooker: Spa software
Cryotherapy
Art of Cryo: Cryotherapy
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Snowroom
TechnoAlpin SpA: Snowroom
Lockers
Crown Sports Lockers: Lockers
Salt therapy products
Himalayan Source: Salt therapy products
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
22-24 Apr 2024
Galgorm Resort, York,
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
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