GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window
Core Health & Fitness
Core Health & Fitness
Core Health & Fitness
Health Club Management

Health Club Management

Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn Follow Health Club Management on Instagram
UNITING THE WORLD OF FITNESS
Get the latest news, jobs and features in your inbox
Health Club Management

Health Club Management

features

Interview: Shefali Gera

A next generation wellness facility takes centre stage at the £1bn European headquarters of investment bank, Goldman Sachs, which has opened in London. The head of wellness EMEA speaks to Kath Hudson about the firm’s approach to employee wellbeing

By Kath Hudson | Published in Health Club Management 2019 issue 11
A former analyst, Gera retrained as a medical doctor. She now leads the wellness team at Goldman Sachs
A former analyst, Gera retrained as a medical doctor. She now leads the wellness team at Goldman Sachs
people can leave their desks whenever they choose to have a workout. They won’t be judged for staying too long or going too often.

Goldman Sachs wants to be the best in class when it comes to corporate wellness and employee wellness is embedded into our culture,” explains Shefali Gera.

A former analyst, who took time out to train as a medical doctor and complete an MBA, Gera returned to the company in 2010 and now heads up the wellness team, working with vendor partners to deliver services and programming.

Based in London, this team steers the wellness strategy for offices across EMEA.

Each office has a wellness facility, but London’s luxurious facility is the newest and most extensive. It pays testament to Goldman Sachs’ philosophy of wanting to look after the wellbeing of its employees in mind, body and soul. The investment has not been disclosed, but Gera confirms her team has support to think creatively and identify new programmes and services to support the employees.

There’s a 20,000sq ft fitness centre, along with steamrooms, a spinning studio, treatment rooms for complementary therapies, a yoga and Pilates studio, and other facilities which support the work/life balance, including childcare facilities, a prayer rooms and lactation rooms.

“We know workplace wellbeing is important to our employees,” says Gera. “Seventy per cent are millennials and on a macro level, wellbeing is important to this demographic. We also have a strong feedback culture and do a number of surveys to understand what’s important to our people. Our research tells us that the range of facilities we offer brings value to their employment.”

The fitness centre
The wellness team worked closely with the internal corporate and real estate team and external architects, as well as Nuffield, which runs the facilities in terms of the design and décor. “The gym is a light, bright and airy space. A great deal of thought went into the colour palette, down to the colour of the lockers in the changing rooms,” says Gera.

The floor has been zoned into different workout areas: a functional area with a Queenax rig, cardio zone, running track, spinning studio, performance zone with bikes and rowers, an area for weights and lifting and space for stretching.

There’s also a studio for Pilates and yoga, and numerous classes which run throughout the day from 5.30am to 10pm. Gera says people can leave their desks whenever they choose to have a workout. They won’t be judged for staying too long or going too often. “The message from senior management is that all employees should do whatever it takes to look after their wellbeing,” she explains.

The emphasis has also been put on convenience, so everything is provided, including workout kit. Employees just need to keep their trainers in the office and if they decide to do a workout on a whim, they can use the gym kit provided, as well as towels, toiletries, hair dryers and straighteners.

The company has promoted the gym in-house with a web page, information and events. As a result, more than 50 per cent of employees at the London office are now registered members.

Futureproofing
Looking after the wellbeing of staff has gone one step further than simply providing space to workout. “The ethos is flexibility, as people’s needs will probably change over time, so we wanted to futureproof the design as much as possible,” says Gera.

This has led to some far reaching additions, including workplace wellness rooms on each floor of the 10-storey building, where people can go to meditate, take a rest, or prep for a meeting. There are also a couple of larger rooms that can be used by the workplace choir or for prayer. And there are all-gender toilets and shower rooms throughout the building.

Another innovation is the dedicated cycling centre, which offers 455 bike parking spaces, as well as showers and changing rooms. With direct access from the Cycling Super Highway, cycling to work is easy and popular.

A biometric entry system means cyclists can ride straight in, rather than having to stop and find a pass. In a move to further boost active commuting, there is no car parking available at all.

Family friendly
The children’s centre is the first of its kind in a corporate setting in London and the company has gathered employee feedback, so facilities are highly focused around children’s needs, with trikes, a play kitchen, napping rooms and a STEM activity room.

Consistent with Goldman Sachs’ family friendly policies, there’s provision for mums to express milk, with fridges on site. The company will even pay to have the milk couriered to babies when mums are travelling on business trips.

Twenty five per cent of Goldman Sachs staff are parents and all of them are entitled to 20 days backup childcare per year. This can either be used free on-site, or at home, if a school age child is poorly. Older children are also allowed to use the children’s centre during school holidays. The off-site entitlement can also be used for elderly parents who are sick.

Holistic approach
In keeping with the 360 degree approach to wellbeing, employees have access to a health centre which has GPs, a psychiatrist, psychologists, physiotherapists and a wellbeing nurse, as well as a team that provides personalised support and guidance for complex health conditions to employees and their families. There’s also a 24/7 employee assistance service which provides information on a number of lifestyle management issues, including advice on schools or obtaining a lawyer.

The company is also taking a robust approach to mental health, and is a founding member of the City Mental Health Alliance. Since the introduction of a mental health first aid programme last year, 70 staff members have been trained to recognise signs of mental health issues and been signposted to other support services.

“As an employer, Goldman Sachs is equipping people with the right resources and support so they can access the services they need,” says Gera. “Since its inception the company has taken a holistic approach to the mental and physical health of its employees and this is reflected in our offices across the globe.”

The workplace that has it all

• Contemplation rooms for quiet time and reflection

• A group prayer and choir practice room

• Technogym-equippped gym

• Cycle centre with 455 secure bike spaces, showers and changing rooms

• Yoga and pilates studio

• Steamrooms

• Lactation suite for new mothers, with breast pumps and fridges

• 7,000sq ft nursery, play centre and napping room

• Resting rooms for workers

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Goldman Sachs’ London office has a 20,000sq ft fitness centre, complete with a spinning studio, yoga and pilates studios and steamrooms
Goldman Sachs’ London office has a 20,000sq ft fitness centre, complete with a spinning studio, yoga and pilates studios and steamrooms
Goldman Sachs’ London office has a 20,000sq ft fitness centre, complete with a spinning studio, yoga and pilates studios and steamrooms
Goldman Sachs’ London office has a 20,000sq ft fitness centre, complete with a spinning studio, yoga and pilates studios and steamrooms
Employees are encouraged to use the gym and take classes whenever and as often as they like
Employees are encouraged to use the gym and take classes whenever and as often as they like
There’s no car parking at Goldman Sachs’ London offices, just 455 bike parking spaces
There’s no car parking at Goldman Sachs’ London offices, just 455 bike parking spaces
The children’s centre is the first of its kind in a corporate setting in London.
The children’s centre is the first of its kind in a corporate setting in London.
Treatment rooms are available for complementary therapies
Treatment rooms are available for complementary therapies
Fifty per cent of employees at the Goldman Sachs London office are registered members of the fitness centre
Fifty per cent of employees at the Goldman Sachs London office are registered members of the fitness centre
http://www.leisureopportunities.com/images/imagesX/218984_179060.jpg
Shefali Gera, head of wellness EMEA at Goldman Sachs, tells us about the investment bank’s approach to employee wellbeing, and the state-of-the-art wellness facilities at its new London headquarters...
Goldman Sachs, Shefali Gera,workplace wellbeing, employee wellbeing, employee fitness, Goldman Sachs, Shefali Gera
People
We’re getting high usage: typically 2,000 visits a day. We’ve already celebrated our millionth member visit
People
People in Club V trust me and I want to do the best for them and help them progress
People
HCM people

Luca Maggiora

Co-founder, House of Wisdom
People think making a change is easy and fast, but that isn’t true. It’s hard and it takes time
Features
Sponsored briefing
Excite Live has revolutionised training, thanks to the Technogym Live platform, which uses AI and immersive content to give training an advanced level of personalisation
Features
Editor's letter
The hard work is paying off and we’re earning a reputation for safe operations. Now it’s time to tackle the next set of challenges – increasing capacity, yield and memberships, deepening engagement and rebuilding profits says liz Terry
Features
Reopening
Gyms and studios across New Zealand and Australia have gradually been reopening their doors since mid-May. Steph Eaves talks to five operators to find out what their experiences have been, and what advice they have for those following in their footsteps
Features
Foresight
COVID-19 has changed the world as we know it. This year’s HCM Fitness Trends have been updated to reflect the new reality of the challenges being faced by operators globally
Features
Opinion
It’s time gyms and health clubs are recognised as a cornerstone of our global recovery from COVID-19 and given the necessary backing, says Phillip Mills
Features
Insight
Professional mystery shopping outfit, Proinsight, set its shoppers the task of evaluating a range of online workouts to see how they measured up. David Hopkins reports
Features
Supplier showcase
Safe Space has created a new locker space for global franchise, UFC GYM, which both maintains its brand image and delivers operational support
Features
Latest News
More than 100 sport and physical activity bodies have sent a letter to UK Prime ...
Latest News
Gyms in the UK are continuing to successfully control COVID-19 transmisssion, according to the latest ...
Latest News
Electronics giant LG has entered the fitness and wellness market with the launch of a ...
Latest News
Exercise has been voted the number one way the public can help the NHS – ...
Latest News
Hundreds of thousands of small companies in the UK – including those operating in fitness ...
Latest News
Boutique gym attendance and class bookings in some world regions have bounced back to around ...
Latest News
The government has further extended protection from rent enforcement activity until the end of the ...
Latest News
Town Sports International – which operates a raft of brands, including the New York Sports ...
Opinion
promotion
The pandemic has thrown a new focus on health, with sales of body composition analysis equipment at an all-time high, as InBody’s Francesca Cooper explains.
Opinion: Gyms add body composition analysis and health screening to their offering following pandemic
Featured supplier news
Featured supplier: GymPraaktis develops AI Exercise Engine software to revolutionise at-home fitness
Health and wellness software company, GymPraaktis, is launching its new Exercise Engine software for gyms and members looking to improve their fitness routines from home.
Featured supplier news
Featured supplier: Dormy House enhances premium facilities with fully connected fitness suite
Dormy House, a luxurious boutique hotel and spa in the heart of the Cotswolds, has expanded its premium offer with the refurbishment of its two fitness suites, incorporating the latest, fully connected gym equipment from Matrix Fitness.
Video Gallery
A new Zone is here
MyZone Group Ltd
A new zone is here for your club, for your members and for you. Read more
More videos:
Company profiles
Company profile: TRIB3 International Ltd
First established in Sheffield in January 2016 TRIB3 is a bootcamp boutique studio designed to ...
Company profiles
Company profile: Incorpore Limited
Incorpore Ltd is a leading fitness and wellness company which has been successfully delivering solutions ...
Supplier Showcases
Supplier showcase - Speedflex
Catalogue Gallery
Click on a catalogue to view it online
Directory
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Fitness equipment
Healthcheck Services Ltd: Fitness equipment
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Design consultants
Zynk Design Consultants: Design consultants
Trade associations
International SPA Association - iSPA: Trade associations
Spa software
SpaBooker: Spa software
Wearable technology solutions
MyZone: Wearable technology solutions
Exercise equipment
Star Trac / Core Health & Fitness: Exercise equipment
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
21-24 Sep 2020
Messe Stuttgart, Germany
Diary dates
22-23 Sep 2020
Heythrop Park, United Kingdom
Diary dates
07 Oct 2020
Online, Singapore, Singapore
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
03-06 Nov 2020
Online,
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates

features

Interview: Shefali Gera

A next generation wellness facility takes centre stage at the £1bn European headquarters of investment bank, Goldman Sachs, which has opened in London. The head of wellness EMEA speaks to Kath Hudson about the firm’s approach to employee wellbeing

By Kath Hudson | Published in Health Club Management 2019 issue 11
A former analyst, Gera retrained as a medical doctor. She now leads the wellness team at Goldman Sachs
A former analyst, Gera retrained as a medical doctor. She now leads the wellness team at Goldman Sachs
people can leave their desks whenever they choose to have a workout. They won’t be judged for staying too long or going too often.

Goldman Sachs wants to be the best in class when it comes to corporate wellness and employee wellness is embedded into our culture,” explains Shefali Gera.

A former analyst, who took time out to train as a medical doctor and complete an MBA, Gera returned to the company in 2010 and now heads up the wellness team, working with vendor partners to deliver services and programming.

Based in London, this team steers the wellness strategy for offices across EMEA.

Each office has a wellness facility, but London’s luxurious facility is the newest and most extensive. It pays testament to Goldman Sachs’ philosophy of wanting to look after the wellbeing of its employees in mind, body and soul. The investment has not been disclosed, but Gera confirms her team has support to think creatively and identify new programmes and services to support the employees.

There’s a 20,000sq ft fitness centre, along with steamrooms, a spinning studio, treatment rooms for complementary therapies, a yoga and Pilates studio, and other facilities which support the work/life balance, including childcare facilities, a prayer rooms and lactation rooms.

“We know workplace wellbeing is important to our employees,” says Gera. “Seventy per cent are millennials and on a macro level, wellbeing is important to this demographic. We also have a strong feedback culture and do a number of surveys to understand what’s important to our people. Our research tells us that the range of facilities we offer brings value to their employment.”

The fitness centre
The wellness team worked closely with the internal corporate and real estate team and external architects, as well as Nuffield, which runs the facilities in terms of the design and décor. “The gym is a light, bright and airy space. A great deal of thought went into the colour palette, down to the colour of the lockers in the changing rooms,” says Gera.

The floor has been zoned into different workout areas: a functional area with a Queenax rig, cardio zone, running track, spinning studio, performance zone with bikes and rowers, an area for weights and lifting and space for stretching.

There’s also a studio for Pilates and yoga, and numerous classes which run throughout the day from 5.30am to 10pm. Gera says people can leave their desks whenever they choose to have a workout. They won’t be judged for staying too long or going too often. “The message from senior management is that all employees should do whatever it takes to look after their wellbeing,” she explains.

The emphasis has also been put on convenience, so everything is provided, including workout kit. Employees just need to keep their trainers in the office and if they decide to do a workout on a whim, they can use the gym kit provided, as well as towels, toiletries, hair dryers and straighteners.

The company has promoted the gym in-house with a web page, information and events. As a result, more than 50 per cent of employees at the London office are now registered members.

Futureproofing
Looking after the wellbeing of staff has gone one step further than simply providing space to workout. “The ethos is flexibility, as people’s needs will probably change over time, so we wanted to futureproof the design as much as possible,” says Gera.

This has led to some far reaching additions, including workplace wellness rooms on each floor of the 10-storey building, where people can go to meditate, take a rest, or prep for a meeting. There are also a couple of larger rooms that can be used by the workplace choir or for prayer. And there are all-gender toilets and shower rooms throughout the building.

Another innovation is the dedicated cycling centre, which offers 455 bike parking spaces, as well as showers and changing rooms. With direct access from the Cycling Super Highway, cycling to work is easy and popular.

A biometric entry system means cyclists can ride straight in, rather than having to stop and find a pass. In a move to further boost active commuting, there is no car parking available at all.

Family friendly
The children’s centre is the first of its kind in a corporate setting in London and the company has gathered employee feedback, so facilities are highly focused around children’s needs, with trikes, a play kitchen, napping rooms and a STEM activity room.

Consistent with Goldman Sachs’ family friendly policies, there’s provision for mums to express milk, with fridges on site. The company will even pay to have the milk couriered to babies when mums are travelling on business trips.

Twenty five per cent of Goldman Sachs staff are parents and all of them are entitled to 20 days backup childcare per year. This can either be used free on-site, or at home, if a school age child is poorly. Older children are also allowed to use the children’s centre during school holidays. The off-site entitlement can also be used for elderly parents who are sick.

Holistic approach
In keeping with the 360 degree approach to wellbeing, employees have access to a health centre which has GPs, a psychiatrist, psychologists, physiotherapists and a wellbeing nurse, as well as a team that provides personalised support and guidance for complex health conditions to employees and their families. There’s also a 24/7 employee assistance service which provides information on a number of lifestyle management issues, including advice on schools or obtaining a lawyer.

The company is also taking a robust approach to mental health, and is a founding member of the City Mental Health Alliance. Since the introduction of a mental health first aid programme last year, 70 staff members have been trained to recognise signs of mental health issues and been signposted to other support services.

“As an employer, Goldman Sachs is equipping people with the right resources and support so they can access the services they need,” says Gera. “Since its inception the company has taken a holistic approach to the mental and physical health of its employees and this is reflected in our offices across the globe.”

The workplace that has it all

• Contemplation rooms for quiet time and reflection

• A group prayer and choir practice room

• Technogym-equippped gym

• Cycle centre with 455 secure bike spaces, showers and changing rooms

• Yoga and pilates studio

• Steamrooms

• Lactation suite for new mothers, with breast pumps and fridges

• 7,000sq ft nursery, play centre and napping room

• Resting rooms for workers

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
Goldman Sachs’ London office has a 20,000sq ft fitness centre, complete with a spinning studio, yoga and pilates studios and steamrooms
Goldman Sachs’ London office has a 20,000sq ft fitness centre, complete with a spinning studio, yoga and pilates studios and steamrooms
Goldman Sachs’ London office has a 20,000sq ft fitness centre, complete with a spinning studio, yoga and pilates studios and steamrooms
Goldman Sachs’ London office has a 20,000sq ft fitness centre, complete with a spinning studio, yoga and pilates studios and steamrooms
Employees are encouraged to use the gym and take classes whenever and as often as they like
Employees are encouraged to use the gym and take classes whenever and as often as they like
There’s no car parking at Goldman Sachs’ London offices, just 455 bike parking spaces
There’s no car parking at Goldman Sachs’ London offices, just 455 bike parking spaces
The children’s centre is the first of its kind in a corporate setting in London.
The children’s centre is the first of its kind in a corporate setting in London.
Treatment rooms are available for complementary therapies
Treatment rooms are available for complementary therapies
Fifty per cent of employees at the Goldman Sachs London office are registered members of the fitness centre
Fifty per cent of employees at the Goldman Sachs London office are registered members of the fitness centre
http://www.leisureopportunities.com/images/imagesX/218984_179060.jpg
Shefali Gera, head of wellness EMEA at Goldman Sachs, tells us about the investment bank’s approach to employee wellbeing, and the state-of-the-art wellness facilities at its new London headquarters...
Goldman Sachs, Shefali Gera,workplace wellbeing, employee wellbeing, employee fitness, Goldman Sachs, Shefali Gera
Latest News
More than 100 sport and physical activity bodies have sent a letter to UK Prime ...
Latest News
Gyms in the UK are continuing to successfully control COVID-19 transmisssion, according to the latest ...
Latest News
Electronics giant LG has entered the fitness and wellness market with the launch of a ...
Latest News
Exercise has been voted the number one way the public can help the NHS – ...
Latest News
Hundreds of thousands of small companies in the UK – including those operating in fitness ...
Latest News
Boutique gym attendance and class bookings in some world regions have bounced back to around ...
Latest News
The government has further extended protection from rent enforcement activity until the end of the ...
Latest News
Town Sports International – which operates a raft of brands, including the New York Sports ...
Latest News
Wearable tech firm Formsense has secured a technology partnership with an inter-interdisciplinary team of researchers ...
Latest News
Les Mills has launched a trio of digital solutions to help fitness operators shift towards ...
Latest News
Sport England has launched the latest edition of the popular This Girl Can campaign, celebrating ...
Opinion
promotion
The pandemic has thrown a new focus on health, with sales of body composition analysis equipment at an all-time high, as InBody’s Francesca Cooper explains.
Opinion: Gyms add body composition analysis and health screening to their offering following pandemic
Featured supplier news
Featured supplier: GymPraaktis develops AI Exercise Engine software to revolutionise at-home fitness
Health and wellness software company, GymPraaktis, is launching its new Exercise Engine software for gyms and members looking to improve their fitness routines from home.
Featured supplier news
Featured supplier: Dormy House enhances premium facilities with fully connected fitness suite
Dormy House, a luxurious boutique hotel and spa in the heart of the Cotswolds, has expanded its premium offer with the refurbishment of its two fitness suites, incorporating the latest, fully connected gym equipment from Matrix Fitness.
Video Gallery
A new Zone is here
MyZone Group Ltd
A new zone is here for your club, for your members and for you. Read more
More videos:
Company profiles
Company profile: TRIB3 International Ltd
First established in Sheffield in January 2016 TRIB3 is a bootcamp boutique studio designed to ...
Company profiles
Company profile: Incorpore Limited
Incorpore Ltd is a leading fitness and wellness company which has been successfully delivering solutions ...
Supplier Showcases
Supplier showcase - Speedflex
Catalogue Gallery
Click on a catalogue to view it online
Directory
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Fitness equipment
Healthcheck Services Ltd: Fitness equipment
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Design consultants
Zynk Design Consultants: Design consultants
Trade associations
International SPA Association - iSPA: Trade associations
Spa software
SpaBooker: Spa software
Wearable technology solutions
MyZone: Wearable technology solutions
Exercise equipment
Star Trac / Core Health & Fitness: Exercise equipment
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
21-24 Sep 2020
Messe Stuttgart, Germany
Diary dates
22-23 Sep 2020
Heythrop Park, United Kingdom
Diary dates
07 Oct 2020
Online, Singapore, Singapore
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
03-06 Nov 2020
Online,
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
Search news, features & products:
Find a supplier:
Core Health & Fitness
Core Health & Fitness