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The Retention Guru
The Retention Guru
The Retention Guru
Health Club Management

Health Club Management

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UNITING THE WORLD OF FITNESS
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Health Club Management

Health Club Management

features

HCM People: Dr Darshan ShahNext Health: co-founder

Our vision is that health is not the absence of disease but the abundance of vitality

Published in Health Club Management 2020 issue 9
Dr Shah spent almost a decade in emergency surgery before branching out
Dr Shah spent almost a decade in emergency surgery before branching out

How did the idea for Next Health come about?
After a 20 year career in medicine, I became disenfranchised with both my work and the healthcare system. The entire healthcare model is built on managing disease and sickness once people are already ill. I wanted to address this and create an improved model, which would proactively keep people healthy and drastically reduce their chances of getting sick.

To help achieve this ambition, I partnered up with my longtime friend, Kevin Peake, who is an entrepreneur with an extensive background in operations and unique brand positioning. He also has a passion for pursuing optimal health, and we set about building Next Health, a business that could deconstruct and flip the old healthcare model, providing a data-driven approach to health optimisation.

What are your professional backgrounds?
After graduating from medical school at the age of 21, I spent almost a decade in emergency surgery, performing more than 10,000 operations.

Then I went on to launch Beautologie, one of the first plastic surgery and medical spa chains in California, which scaled throughout the state.

Always an entrepreneur, Kevin started his first business at the age of 14. He spent a decade working with CDS International Holding, a billion dollar private equity fund out of Boca Raton. As head of new business development, he would vet potential acquisitions and manage newly acquired businesses, restructuring the foundations and brand positioning to set the companies up for exponential growth.

What did you want to achieve with Next Health?
Our goal is to revolutionise the way people interact with their health, sharing our vision that health is not the absence of disease, but the abundance of vitality. The services we offer are life changing in that they give people the ability to truly take control of – and optimise – their health.

We want to make these services available to as many people as possible around the world, so we have aggressive expansion plans and expect to open about 20 locations in the US within the next five years, followed by international expansion.

With the aim of taking some of these services to the mainstream, we are also developing on demand and at-home services through our technology platform, which will mean we can reach people everywhere in the world, as cost effectively as possible.

Who are your customers?
Our customers range from 18-year-olds to 65-year-olds, but they are all passionate about their health and are ‘peak seekers’: not complacent, but looking for the next level. Typically, they are already healthy, but they want to experience a heightened new normal and look their best.

Among the benefits our members regularly report back to us are enhanced energy levels, improved sleep, more lean muscle mass, better focus and productivity, healthier skin, more compliments, improved mood, relationships and gut health.

What is the most popular membership package?
The most popular membership we offer gives monthly access to all of our Next Tech services: cryotherapy, infrared, hyperbaric chamber, and Next Fusion IV Lounge Services.

Although services can be purchased a la carte, memberships provide the most value, giving access to a variety of our health optimisation services on a monthly basis. Next Health members receive routine advanced biomarker testing, body scans and medical consultations.

Has demand for services changed since COVID?
We pivoted quickly in the wake of the pandemic and were the first in LA to offer COVID-19 testing outside of hospitals and urgent cares. We saw a very high demand and now the immunity services are steady and almost back to our pre-COVID demand.

Services

Next Coach is the personalised health coaching programme, which guides people through goal setting, behaviour changes, healthy habit formation and provides help in implementing medical recommendations.

Monthly one-on-one meetings are structured around assessing progress, supported through biomarkers and body scans. Education around nutrition, sleep, movement and stress management. Support towards changing lifestyle through a structured plan of action and goal setting through reviewing previous goals and setting new ones.

• Next Fusion IV Lounge Services offers a range of IV drips for different outcomes including super immune, longevity, detox and gut health.

• Next Tech comprises a cutting edge collection of health technology including cryotherapy, infrared LED light therapy, infrared sauna, 3D facial scanning and InBody and Styku body scanning.

• Next Labs gives access to the latest in diagnostic testing to offer specialised blood panels measuring hundreds of critical markers to inform the bespoke health optimisation plans.

• Next Level is a suite of services giving access to the most advanced medical technologies available to increase health, vitality and longevity. For example at $22,500, the longevity package includes full genome sequencing, full body MRI and CT coronary scan, as well as a year of monthly coaching sessions.

• Next Beauty offers individualised skin treatment and beauty optimisation through a range of minimally invasive beauty services.

Memberships

There are four different memberships. Quarantine Relief IV membership costs $199 (£154, €168), a month and offers two IV drips, a virtual health coach session and 20 per cent off other services.

For US$199 a month, Optimise membership offers health coaching, 10 optims (services) a month, annual full body and facial scanning and a Next Health baseline panel.

Premier Membership is $299 (£232, €252) a month and offers health coaching, 10 optims, two IV therapy sessions, two vitamin shots, as well as the baseline panel and scanning services.

Hormone membership is also US$299 a month, offering hormone pellets as needed, 10 optims, health coaching, baseline panel and body scanning.

Locations

There are currently two sites up and running in Los Angeles, with a third due to open soon and another planned for New York City.

Next Beauty offers individualised skin treatment / PHOTO: Next Health
Wellness services are complementary to gym operations / PHOTO: Next Health
Wellness services are complementary to gym operations / PHOTO: Next Health
With the new focus on health in the time of COVID, Next Health has global expansion plans / PHOTO: Next Health
With the new focus on health in the time of COVID, Next Health has global expansion plans / PHOTO: Next Health
Body scanning is one of the many services on offer / PHOTO: Next Health
Body scanning is one of the many services on offer / PHOTO: Next Health
IV drips are just one of the many services on offer / PHOTO: Next Health
IV drips are just one of the many services on offer / PHOTO: Next Health
Cryotherapy is a popular service at Next Health / PHOTO: Next Health
Cryotherapy is a popular service at Next Health / PHOTO: Next Health
https://www.leisureopportunities.co.uk/images/2020/657427_771343.jpg
The co-founder of Next Health, Dr Darshan Shah, talks to HCM about helping people optimise their health and his plans for global growth
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Having someone just feeling comfortable walking into the gym is important
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Our road map is to manage leisure facilities, developing them into community hubs and ensuring the most in need get the most support
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Local leisure
HCM talks to policy makers, operators and decision-makers about the public sector and trust response to the pandemic
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Sponsored
Andy Hall, COO of data and tech solutions brand, Volution, looks at the trends we can expect to see emerging in the global fitness market in 2021
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Research
New research from the Karolinska Institutet in Sweden, has established why people who exercise when suffering from cancer generally have better outcomes
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Butt, bottom, booty, bum – whatever you call it, working the backside is a vital part of the balance, power and wellbeing equation and has been ignored for too long, as Tom Tawell reports
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Sponsored
Venueserve Fitness enables clubs to offer white-label content streaming to optimise capacity and member engagement
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Sponsored
Ruskin Fitness Club has transformed its gym in partnership with Technogym, adding the new Excite Live line, as well as dedicated workout zones
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Opinion
Steve Ward celebrates the transformational energy being unleashed in the fitness industry by the pandemic
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Latest News
Nick Whitcombe, the independent gym owner who refused to shut his gym during the October ...
Latest News
This year's UK government Spending Review, announced in Parliament by chancellor Rishi Sunak on 25 ...
Latest News
Up to 100k people will benefit from the free gym and physical activity sessions, thanks ...
Latest News
To the relief of the sector, the UK government confirmed yesterday (23 November) that gyms, ...
Latest News
Closing gyms and leisure facilities during any possible future lockdown would be "unthinkable", according to ...
Latest News
The University of Stirling has opened its new £20m sports and fitness centre. The building, ...
Latest News
Gyms are right near the bottom of the list in terms of places people have ...
Opinion
promotion
With January now close on the horizon your thoughts will be firmly focused on sales campaigns to attract new members through your doors in the new year rush.
Opinion: Sealing the Leaky Bucket – 7 Research-Based Tips for Retaining New Members in January 2021
Featured supplier news
Featured supplier: Funxtion collaborates with global experts on white paper exploring digital in the future of fitness
In collaboration with ukactive, FunXtion has driven a global discussion with some of the world’s leading fitness operators and influencers, exploring how digitalisation will influence the delivery of fitness services and products moving forwards.
Featured supplier news
Featured supplier: Anytime Fitness partners with Gympass across UK and Ireland
Anytime Fitness, the UK’s leading 24/7 high-spec gym operator, has partnered with Gympass to give its corporate members access to over 170 clubs across UK and Ireland.
Company profiles
Company profile: BLK BOX
The BLK BOX product range is built for athletes by athletes, includes modular storage systems, ...
Company profiles
Company profile: Fisikal Limited
Fisikal helps fitness professionals, operators and education organisations improve efficiencies and service through its online ...
Supplier Showcases
Supplier showcase - Powering through
Catalogue Gallery
Click on a catalogue to view it online
Directory
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Locking solutions
Monster Padlocks: Locking solutions
Red Light Therapy
 Red Light Rising: Red Light Therapy
Wearable technology solutions
MyZone: Wearable technology solutions
Uniforms
Service Sport: Uniforms
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Whole body cryotherapy
Art of Cryo: Whole body cryotherapy
Direct debit solutions
Harlands Group: Direct debit solutions
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Fitness equipment
TRX Training: Fitness equipment
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
03-03 Dec 2020
Virtual,
Diary dates
09 Dec 2020
Raffles City Convention Centre, Singapore, Singapore
Diary dates
02-04 Feb 2021
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates

features

HCM People: Dr Darshan ShahNext Health: co-founder

Our vision is that health is not the absence of disease but the abundance of vitality

Published in Health Club Management 2020 issue 9
Dr Shah spent almost a decade in emergency surgery before branching out
Dr Shah spent almost a decade in emergency surgery before branching out

How did the idea for Next Health come about?
After a 20 year career in medicine, I became disenfranchised with both my work and the healthcare system. The entire healthcare model is built on managing disease and sickness once people are already ill. I wanted to address this and create an improved model, which would proactively keep people healthy and drastically reduce their chances of getting sick.

To help achieve this ambition, I partnered up with my longtime friend, Kevin Peake, who is an entrepreneur with an extensive background in operations and unique brand positioning. He also has a passion for pursuing optimal health, and we set about building Next Health, a business that could deconstruct and flip the old healthcare model, providing a data-driven approach to health optimisation.

What are your professional backgrounds?
After graduating from medical school at the age of 21, I spent almost a decade in emergency surgery, performing more than 10,000 operations.

Then I went on to launch Beautologie, one of the first plastic surgery and medical spa chains in California, which scaled throughout the state.

Always an entrepreneur, Kevin started his first business at the age of 14. He spent a decade working with CDS International Holding, a billion dollar private equity fund out of Boca Raton. As head of new business development, he would vet potential acquisitions and manage newly acquired businesses, restructuring the foundations and brand positioning to set the companies up for exponential growth.

What did you want to achieve with Next Health?
Our goal is to revolutionise the way people interact with their health, sharing our vision that health is not the absence of disease, but the abundance of vitality. The services we offer are life changing in that they give people the ability to truly take control of – and optimise – their health.

We want to make these services available to as many people as possible around the world, so we have aggressive expansion plans and expect to open about 20 locations in the US within the next five years, followed by international expansion.

With the aim of taking some of these services to the mainstream, we are also developing on demand and at-home services through our technology platform, which will mean we can reach people everywhere in the world, as cost effectively as possible.

Who are your customers?
Our customers range from 18-year-olds to 65-year-olds, but they are all passionate about their health and are ‘peak seekers’: not complacent, but looking for the next level. Typically, they are already healthy, but they want to experience a heightened new normal and look their best.

Among the benefits our members regularly report back to us are enhanced energy levels, improved sleep, more lean muscle mass, better focus and productivity, healthier skin, more compliments, improved mood, relationships and gut health.

What is the most popular membership package?
The most popular membership we offer gives monthly access to all of our Next Tech services: cryotherapy, infrared, hyperbaric chamber, and Next Fusion IV Lounge Services.

Although services can be purchased a la carte, memberships provide the most value, giving access to a variety of our health optimisation services on a monthly basis. Next Health members receive routine advanced biomarker testing, body scans and medical consultations.

Has demand for services changed since COVID?
We pivoted quickly in the wake of the pandemic and were the first in LA to offer COVID-19 testing outside of hospitals and urgent cares. We saw a very high demand and now the immunity services are steady and almost back to our pre-COVID demand.

Services

Next Coach is the personalised health coaching programme, which guides people through goal setting, behaviour changes, healthy habit formation and provides help in implementing medical recommendations.

Monthly one-on-one meetings are structured around assessing progress, supported through biomarkers and body scans. Education around nutrition, sleep, movement and stress management. Support towards changing lifestyle through a structured plan of action and goal setting through reviewing previous goals and setting new ones.

• Next Fusion IV Lounge Services offers a range of IV drips for different outcomes including super immune, longevity, detox and gut health.

• Next Tech comprises a cutting edge collection of health technology including cryotherapy, infrared LED light therapy, infrared sauna, 3D facial scanning and InBody and Styku body scanning.

• Next Labs gives access to the latest in diagnostic testing to offer specialised blood panels measuring hundreds of critical markers to inform the bespoke health optimisation plans.

• Next Level is a suite of services giving access to the most advanced medical technologies available to increase health, vitality and longevity. For example at $22,500, the longevity package includes full genome sequencing, full body MRI and CT coronary scan, as well as a year of monthly coaching sessions.

• Next Beauty offers individualised skin treatment and beauty optimisation through a range of minimally invasive beauty services.

Memberships

There are four different memberships. Quarantine Relief IV membership costs $199 (£154, €168), a month and offers two IV drips, a virtual health coach session and 20 per cent off other services.

For US$199 a month, Optimise membership offers health coaching, 10 optims (services) a month, annual full body and facial scanning and a Next Health baseline panel.

Premier Membership is $299 (£232, €252) a month and offers health coaching, 10 optims, two IV therapy sessions, two vitamin shots, as well as the baseline panel and scanning services.

Hormone membership is also US$299 a month, offering hormone pellets as needed, 10 optims, health coaching, baseline panel and body scanning.

Locations

There are currently two sites up and running in Los Angeles, with a third due to open soon and another planned for New York City.

Next Beauty offers individualised skin treatment / PHOTO: Next Health
Wellness services are complementary to gym operations / PHOTO: Next Health
Wellness services are complementary to gym operations / PHOTO: Next Health
With the new focus on health in the time of COVID, Next Health has global expansion plans / PHOTO: Next Health
With the new focus on health in the time of COVID, Next Health has global expansion plans / PHOTO: Next Health
Body scanning is one of the many services on offer / PHOTO: Next Health
Body scanning is one of the many services on offer / PHOTO: Next Health
IV drips are just one of the many services on offer / PHOTO: Next Health
IV drips are just one of the many services on offer / PHOTO: Next Health
Cryotherapy is a popular service at Next Health / PHOTO: Next Health
Cryotherapy is a popular service at Next Health / PHOTO: Next Health
https://www.leisureopportunities.co.uk/images/2020/657427_771343.jpg
The co-founder of Next Health, Dr Darshan Shah, talks to HCM about helping people optimise their health and his plans for global growth
Latest News
Nick Whitcombe, the independent gym owner who refused to shut his gym during the October ...
Latest News
This year's UK government Spending Review, announced in Parliament by chancellor Rishi Sunak on 25 ...
Latest News
Up to 100k people will benefit from the free gym and physical activity sessions, thanks ...
Latest News
To the relief of the sector, the UK government confirmed yesterday (23 November) that gyms, ...
Latest News
Closing gyms and leisure facilities during any possible future lockdown would be "unthinkable", according to ...
Latest News
The University of Stirling has opened its new £20m sports and fitness centre. The building, ...
Latest News
Gyms are right near the bottom of the list in terms of places people have ...
Latest News
A new, Europe-wide initiative will look to chart the level of risk of COVID-19 infection ...
Latest News
UK Parliament will debate COVID-19 restrictions on gyms and leisure centres on Monday 23 November, ...
Latest News
The UK government has launched a £1bn Public Sector Decarbonisation Scheme (PSDS), providing grant funding ...
Opinion
promotion
With January now close on the horizon your thoughts will be firmly focused on sales campaigns to attract new members through your doors in the new year rush.
Opinion: Sealing the Leaky Bucket – 7 Research-Based Tips for Retaining New Members in January 2021
Featured supplier news
Featured supplier: Funxtion collaborates with global experts on white paper exploring digital in the future of fitness
In collaboration with ukactive, FunXtion has driven a global discussion with some of the world’s leading fitness operators and influencers, exploring how digitalisation will influence the delivery of fitness services and products moving forwards.
Featured supplier news
Featured supplier: Anytime Fitness partners with Gympass across UK and Ireland
Anytime Fitness, the UK’s leading 24/7 high-spec gym operator, has partnered with Gympass to give its corporate members access to over 170 clubs across UK and Ireland.
Company profiles
Company profile: BLK BOX
The BLK BOX product range is built for athletes by athletes, includes modular storage systems, ...
Company profiles
Company profile: Fisikal Limited
Fisikal helps fitness professionals, operators and education organisations improve efficiencies and service through its online ...
Supplier Showcases
Supplier showcase - Powering through
Catalogue Gallery
Click on a catalogue to view it online
Directory
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Locking solutions
Monster Padlocks: Locking solutions
Red Light Therapy
 Red Light Rising: Red Light Therapy
Wearable technology solutions
MyZone: Wearable technology solutions
Uniforms
Service Sport: Uniforms
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Whole body cryotherapy
Art of Cryo: Whole body cryotherapy
Direct debit solutions
Harlands Group: Direct debit solutions
Exercise equipment
Pendex Fisio S.L.: Exercise equipment
Fitness equipment
TRX Training: Fitness equipment
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
03-03 Dec 2020
Virtual,
Diary dates
09 Dec 2020
Raffles City Convention Centre, Singapore, Singapore
Diary dates
02-04 Feb 2021
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
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The Retention Guru
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