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Health Club Management

Health Club Management

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UNITING THE WORLD OF FITNESS
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Health Club Management

Health Club Management

features

IHRSA update: Personal approach

Personal and small group training can engage members and keep them regularly coming through the doors of a club. Kristen Walsh shares the findings of a recent IHRSA report that looks at how members use these sessions

By Kristen Walsh, IHRSA | Published in Health Club Management 2018 issue 4
Women dominate small personal training classes at 54 per cent / shutterstock
Women dominate small personal training classes at 54 per cent / shutterstock
Fitness training clients tend to be more committed to their workouts, have better retention rates and get better results

Personal and small-group training forms a significant share of non-dues revenue for health clubs. Personal training (PT) is the number one profit centre among leading health clubs, according to IHRSA’s Profiles of Success, while small-group training (SGT) is a close second among top fitness-only centres.

Given the popularity of these training types, The IHRSA Fitness Training Report – published in February – aims to help health club owners and operators to better understand their PT and SGT clients.

“With this report, IHRSA aims to provide a deeper understanding of consumer demographics and the usage trends of fitness training services, in order to help club operators attract and engage more customers,” says Jay Ablondi, IHRSA’s executive VP of global products.

“Fitness training clients tend to be more committed to their workouts, have higher retention rates and get better results, so the more successful operators are at converting occasional exercisers to PT and SGT, the healthier their members – and bottom lines – will be,” he adds.

Data analysed and reported in The IHRSA Fitness Training Report was compiled in 2016 by Sports Marketing Surveys Inc. The report concentrates on analysing data around US health club consumers (specifically those who used a health club in the US within the last 12 months).

Gender preferences
According to the report, men and women have an inverse relationship when it comes to training preferences. Men accounted for 54 per cent of total PT users, while women accounted for 46 per cent. The reverse was the case for SGT. Men made up 46 per cent of users while women acounted for 54 per cent.

This is somewhat comparable to the gender division for member participation in group exercise. As reported in The 2017 IHRSA Health Club Consumer Report, 61 per cent of group exercise participants are women, while 39 per cent are men. Based on these statistics, it appears that female health club consumers are more likely to participate in group-based activities.

Overall, a total of 9.6 million female club consumers (including members and non-members) participated in SGT during the research period, accounting for 28 per cent of total female health club consumers. For male consumers it was one in four – a total of 8.1 million.

When it came to PT, 14 per cent of men used a personal trainer, while 11.2 per cent of women used one.

Payment levels
In general, men appear to pay more in training fees than women. Men paid an average of US$70.09 (£50/€57) for an hourly PT session, nearly US$5 (£3.60/€4.05) more than the average. Women paid an average of US$58.88 (£42/€48), roughly US$7 (£5/€5.70) less than the average. Men were also more likely to pay more for SGT, reporting an average of US$39.88 (£28.50/€32.30) per session. Women paid an average of US$29.14 (£20.84/€23.60) per SGT session.

The inclination of men to pay more in training fees is consistent with consumer findings regarding membership fees paid by gender. According to The 2017 IHRSA Health Club Consumer Report, men are also more likely to pay more in membership fees. In 2016, they paid an average of US$53.25 (£38/€43) in monthly membership fees, while women paid an average of US$47.64 (£34/€38.60).

Women members used both PT and SGT more frequently than male members. Although men were likely to pay more in training fees, female health club members were likely to use both PT and SGT slightly more frequently than male members.

Female members engaged in PT for an average of 30 sessions in 2016, while male members engaged for 29 sessions. Female members used SGT for an average of 27 sessions, while males used it for an average of 25.

Members versus non-members
Interestingly, although women had higher utilisation rates for SGT, non-member men used it approximately the same number of times as women members.

The study also found that non-member men also used a PT more frequently than non-member women.

Higher utilisation rates of training among non-member men may provide clubs with the opportunity to attract men into membership. Historically, frequent utilisation of a gym is positively correlated with length of membership.

Access the report

Visit ihrsa.org/publications to access the entire report as well other relevant IHRSA resources. Please contact [email protected] with any questions.

IHRSA fitness Training report

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
IHRSA found personal training is the number one profit centre among leading US health clubs / shutterstock
IHRSA found personal training is the number one profit centre among leading US health clubs / shutterstock
IHRSA found that women in the US use group exercise more and pay less for personal training / PHOTO: courtesy of fitness first
IHRSA found that women in the US use group exercise more and pay less for personal training / PHOTO: courtesy of fitness first
https://www.leisureopportunities.co.uk/images/337918_284835.jpg
Personal training is the number one profit centre among leading US health clubs, a new IHRSA report has found.
Kristen Walsh, IHRSA,Personal training, IHRSA report, USA market
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features

IHRSA update: Personal approach

Personal and small group training can engage members and keep them regularly coming through the doors of a club. Kristen Walsh shares the findings of a recent IHRSA report that looks at how members use these sessions

By Kristen Walsh, IHRSA | Published in Health Club Management 2018 issue 4
Women dominate small personal training classes at 54 per cent / shutterstock
Women dominate small personal training classes at 54 per cent / shutterstock
Fitness training clients tend to be more committed to their workouts, have better retention rates and get better results

Personal and small-group training forms a significant share of non-dues revenue for health clubs. Personal training (PT) is the number one profit centre among leading health clubs, according to IHRSA’s Profiles of Success, while small-group training (SGT) is a close second among top fitness-only centres.

Given the popularity of these training types, The IHRSA Fitness Training Report – published in February – aims to help health club owners and operators to better understand their PT and SGT clients.

“With this report, IHRSA aims to provide a deeper understanding of consumer demographics and the usage trends of fitness training services, in order to help club operators attract and engage more customers,” says Jay Ablondi, IHRSA’s executive VP of global products.

“Fitness training clients tend to be more committed to their workouts, have higher retention rates and get better results, so the more successful operators are at converting occasional exercisers to PT and SGT, the healthier their members – and bottom lines – will be,” he adds.

Data analysed and reported in The IHRSA Fitness Training Report was compiled in 2016 by Sports Marketing Surveys Inc. The report concentrates on analysing data around US health club consumers (specifically those who used a health club in the US within the last 12 months).

Gender preferences
According to the report, men and women have an inverse relationship when it comes to training preferences. Men accounted for 54 per cent of total PT users, while women accounted for 46 per cent. The reverse was the case for SGT. Men made up 46 per cent of users while women acounted for 54 per cent.

This is somewhat comparable to the gender division for member participation in group exercise. As reported in The 2017 IHRSA Health Club Consumer Report, 61 per cent of group exercise participants are women, while 39 per cent are men. Based on these statistics, it appears that female health club consumers are more likely to participate in group-based activities.

Overall, a total of 9.6 million female club consumers (including members and non-members) participated in SGT during the research period, accounting for 28 per cent of total female health club consumers. For male consumers it was one in four – a total of 8.1 million.

When it came to PT, 14 per cent of men used a personal trainer, while 11.2 per cent of women used one.

Payment levels
In general, men appear to pay more in training fees than women. Men paid an average of US$70.09 (£50/€57) for an hourly PT session, nearly US$5 (£3.60/€4.05) more than the average. Women paid an average of US$58.88 (£42/€48), roughly US$7 (£5/€5.70) less than the average. Men were also more likely to pay more for SGT, reporting an average of US$39.88 (£28.50/€32.30) per session. Women paid an average of US$29.14 (£20.84/€23.60) per SGT session.

The inclination of men to pay more in training fees is consistent with consumer findings regarding membership fees paid by gender. According to The 2017 IHRSA Health Club Consumer Report, men are also more likely to pay more in membership fees. In 2016, they paid an average of US$53.25 (£38/€43) in monthly membership fees, while women paid an average of US$47.64 (£34/€38.60).

Women members used both PT and SGT more frequently than male members. Although men were likely to pay more in training fees, female health club members were likely to use both PT and SGT slightly more frequently than male members.

Female members engaged in PT for an average of 30 sessions in 2016, while male members engaged for 29 sessions. Female members used SGT for an average of 27 sessions, while males used it for an average of 25.

Members versus non-members
Interestingly, although women had higher utilisation rates for SGT, non-member men used it approximately the same number of times as women members.

The study also found that non-member men also used a PT more frequently than non-member women.

Higher utilisation rates of training among non-member men may provide clubs with the opportunity to attract men into membership. Historically, frequent utilisation of a gym is positively correlated with length of membership.

Access the report

Visit ihrsa.org/publications to access the entire report as well other relevant IHRSA resources. Please contact [email protected] with any questions.

IHRSA fitness Training report

Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
IHRSA found personal training is the number one profit centre among leading US health clubs / shutterstock
IHRSA found personal training is the number one profit centre among leading US health clubs / shutterstock
IHRSA found that women in the US use group exercise more and pay less for personal training / PHOTO: courtesy of fitness first
IHRSA found that women in the US use group exercise more and pay less for personal training / PHOTO: courtesy of fitness first
https://www.leisureopportunities.co.uk/images/337918_284835.jpg
Personal training is the number one profit centre among leading US health clubs, a new IHRSA report has found.
Kristen Walsh, IHRSA,Personal training, IHRSA report, USA market
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Our world has changed since March and together, we are learning and adapting to how this sector can continue to thrive in this COVID conscious world.
Opinion: Why fitness clubs and facilities need to evolve in a COVID-conscious world
Opinion
promotion
In a post-Covid world, member experience is more important than ever before. Your customers’ expectations have been heightened as the coronavirus continues to dominate our everyday lives.
Opinion: Why member experience is more important now than ever before
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Featured supplier: Matrix takes its partnership with Renault Sport racing team up a gear
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Featured supplier: CAWS unveils new programme designed to help trainers work with guests recovering from COVID-19
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Temple Gym - Nautilus Equipment
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Temple Gym - Nautilus Equipment Read more
More videos:
Company profiles
Company profile: Fisikal Limited
Fisikal helps fitness professionals, operators and education organisations improve efficiencies and service through its online ...
Company profiles
Company profile: Gympass
On a mission to defeat inactivity, Gympass is a corporate wellness solution that builds mutually ...
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Supplier showcase - Ultimate locker install
Catalogue Gallery
Click on a catalogue to view it online
Directory
Wearable technology solutions
MyZone: Wearable technology solutions
Member feedback software
AskNicely: Member feedback software
Management software
fibodo Limited: Management software
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
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Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
03-06 Nov 2020
Online,
Diary dates
12 Nov 2020
Virtual, United States
Diary dates
17 Nov 2020
Loughborough University, Loughborough, United Kingdom
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
03-03 Dec 2020
Virtual,
Diary dates
08-09 Dec 2020
Raffles City Convention Centre, Singapore, Singapore
Diary dates
02-04 Feb 2021
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
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tbc, Dunedin, New Zealand
Diary dates
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