GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window
AskNicely
AskNicely
AskNicely
Health Club Management

Health Club Management

Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn Follow Health Club Management on Instagram
UNITING THE WORLD OF FITNESS
Get the latest news, jobs and features in your inbox
Health Club Management

Health Club Management

features

HCM People: Dave CourteenMD and co-founder of Mosaic Spa and Health Clubs

I set myself the goal that if I found someone famous to write the foreword and a publisher, then I would write the book

Published in Health Club Management 2020 issue 6
Courteen’s book has been shortlisted for the Illustrated Book of the Year award
Courteen’s book has been shortlisted for the Illustrated Book of the Year award
We’re doing staff training sessions in COVID-19 so they understand what’s expected of them – to deliver on the standards that have been set, but not to turn into security guards

A book written by Dave Courteen has been shortlisted for the Illustrated Book of the Year in the annual Telegraph Sports Book Awards.

Courteen, CEO of Mosaic Spa and Health Clubs, has been in the fitness industry for over 30 years. He wrote More To Gain Than Just The Game after his daughter, Rose, persuaded him to write another book eight years on from having his first book published – a journal-style account of his wife’s battle with breast cancer called The Last Chocolate Brownie.

We talk to Courteen about the journey of creating the new book.

What was the catalyst that prompted you to start writing?
I’ve always enjoyed writing as a way of relaxing and switching off.
The idea started out as a simple photographic book featuring the stunning work of Richard Dawson who takes some amazing action shots of the World Tennis Tour we hold at our Shrewsbury Club twice a year.
Over dinner with friends, they suggested I tried to weave some stories around the photos and so the idea was born. I set myself the goal that if I found someone famous to write the foreword and a publisher, then I would write the book.

I met someone at the club who worked for a publisher and they were really keen to get involved. Finally, I asked Judy Murray if she would write the foreword and when she said she’d be delighted to, I decided I’d better get writing!

What was the vision and purpose you set out with?
It was, and is, a passion project. I’m passionate about sport and believe it has so many benefits beyond simply the fun of the game.
It teaches us so many life lessons – how to work in teams, how to achieve goals, how to win with humility and to lose with dignity. It’s about building resilience and overcoming adversity.

I wanted to write a book that conveyed that message about sport through seven simple stories, based on professional tennis players I met at our tennis event.

I also just wanted to enjoy the process of creating a lovely coffee table-style book that had great images and powerful stories, which was creatively designed and would be something I could be proud of.

What did you learn through the process of evolving the book?
That you don’t make any money being an author! Writers get three per cent of sales.

I’ve never had anyone edit my work before and I found that a fascinating and enjoyable process and loved working with Andy Stewart the designer. He’s added so much to the book through our collaboration and I loved watching him bring the pages to life.

What did you learn about yourself while writing it?
That I work well when there’s a deadline and also that wine makes me write more creatively!

I think the key thing I discovered is that writing is something I really enjoy, but it’s a hobby and I wouldn’t want to do it for a living.

How would you describe the effect sport can have on someone’s life?
Sport provides such a profound benefit to individuals who learn to love a sport.

This is summed up in one of the stories in the book – Luca is nine years old and was struggling at school, underperforming in his classes and couldn’t break into friendship groups. He lacked confidence.

He couldn’t find a sport he loved, but came to watch the World Tennis Tour at Shrewsbury and decided he wanted to give it a go. He loved it and has gone on to play competitively and become a county champion.

The big effect is that his confidence has grown, he’s formed friendship groups and his school achievement has skyrocketed. His parents and teachers say he’s a transformed character.

Do we value sports participation enough today?
Probably not – we need to start by making it a higher priority in schools. I do think that Sport England and many of the NGBs are now doing a better job of promoting sport and participation.

Will you write another book and if so, what will it be about?
I know that I’m old enough to never say never but right now there are no plans. I would need to have a clear idea and purpose to write another book – so if that happens then who knows. I certainly won’t be doing it to make money!

What’s happening in your business right now?
We’re gearing up for reopening in our clubs and spas. We’re taking a balanced view and planning to be very clear with our members about the steps we’ll take to minimise risk, but we’ll also be asking them to play their part in terms of observing social distancing and being sensible.

Staff won’t come in if they’re ill and will wash their hands regularly. Hard surfaces will be wiped down and, where we can, we’ll prop doors open so they don’t have to be touched.

There’ll be a one way system and screens at reception and each member will be given a freshly laundered cloth and a bottle of anti-viral spray on arrival – we’ll ask them to wipe down all equipment before and after use.

What does your risk assessment tell you about reopening?
So long as social distancing is observed, the main threat is going to be the virus being transferred on hard surfaces. The issue is going to be – for example – people exercising hard and the droplets coming out and going onto – say – the console of the treadmill. That’s going to be where you’ll catch it if you touch the console and touch your face.

We’re going to focus on those issues – put a list together of all the things we’re going to do and then explain what we expect members to do – respect other members, respect the social distancing and don’t come to the club if you’re feeling unwell.

Don’t use the changing rooms unless you have to. Arrive on time, but don’t arrive early – we’ll have a 15 minute gap between classes to maintain distancing and give time for cleaning.

But we won’t be policing people in the gym. At the end of the day, they’re adults and we have to rely on them to be sensible. We won’t be taking people’s temperature before they can come in.

We can’t remove the risk completely, but that’s OK, because the same risks exist everywhere and the government has said it’s now safe for us to go out. When they say it’s safe to go to the gym, we must assume they’ve done the risk assessment that says the chances of you catching it are lower than the benefits of using the gym.

We’re doing staff training sessions in COVID-19, so they understand what’s expected of them – to deliver on the standards that have been set, but not to turn into security guards.

Life lessons

The stories embellish these key life lessons and there is a story/chapter on each:

• Strive to be excellent in all you do

• Always show up, no matter how unimportant or important the event is

• Never fear the big ask

• Identify the gaps in your game – your weaknesses – and find a work-around

• Find your ‘thing’ and then focus on it

• Leave a legacy. Actually we all leave a legacy, the question is how good do we want it to be?

Courteen’s new book, More To Gain Than Just The Game, was designed in collaboration with Andy Stewart
Courteen’s new book, More To Gain Than Just The Game, was designed in collaboration with Andy Stewart
Photographer, Richard Dawson, shot all images in Courteen’s new book
Photographer, Richard Dawson, shot all images in Courteen’s new book
Photos were taken during the World Tennis Tour at the Shrewsbury Club
Photos were taken during the World Tennis Tour at the Shrewsbury Club
https://www.leisureopportunities.co.uk/images/2020/556122_197131.jpg
Dave Courteen's book, More To Gain Than Just The Game, has been shortlisted in the Telegraph Sports Book Awards.
People
It felt as though we were building a new business
People
HCM people

Dr Darshan Shah

Next Health: co-founder
Our vision is that health is not the absence of disease but the abundance of vitality
People
I think the cost of financing the Fitness World deal was more than compensated for by the £20m Fitness World brought in while the UK gyms were closed
Features
Supplier showcase
“We were able to monitor data visualisations of each of our selected KPIs in real-time, which has been a big advantage”
– Ryan Cheal, Anytime Fitness Asia
Features
feature
Hussle is offering operators the opportunity to take part in a pilot for its new MAP service to enable them to secure new members without upfront costs. Hussle’s Jamie Owens tells us more about the insights that drove this initiative
Features
feature
Active IQ optimised lockdown to create new opportunities for students and stakeholders
Features
Editor's letter
Our sector is still misunderstood by those in power. It’s time to accelerate the fight to change this by creating a new vocabulary to define what we do, why it matters and how we can contribute
Features
COVID-19
Your worst nightmare happens – a member with COVID-19 attends three group exercise classes in a period of 18 hours. Sarah Shortt explains how one operator dealt with this crisis while staying open throughout and avoiding community transmission
Features
Research
New research shows that UK public sector health and fitness is on track for recovery, but operators face shifts in their member profiles that mean operators will need to adapt to thrive
Features
Research
A new study has found that exercise can reduce the symptoms of depression in young adults by amplifying reward processing, as Tom Walker reports
Features
Latest News
Europe's largest gym chain, Basic-Fit, has published its trading update for the first nine months ...
Latest News
Boutique operator, The Refinery E9, has launched a personal trainer (PT) service with a twist, ...
Latest News
Gains made getting people more physically active over the last few years were all but ...
Latest News
Mid Ulster District Council (MUDC) in Northern Ireland has won a landmark VAT case, which ...
Latest News
The government has pledged to invest £100m in supporting public leisure centres this winter, as ...
Latest News
Gyms in Liverpool,UK, have been given the go-ahead to reopen, following a dramatic week of ...
Latest News
Be Military Fit (BMF) has completed a restructuring project, designed to transform the outdoor fitness ...
Latest News
Rod Hill, former president of TRIB3 and director general of Anytime Fitness Iberia, has signed ...
Opinion
promotion
In a post-Covid world, member experience is more important than ever before. Your customers’ expectations have been heightened as the coronavirus continues to dominate our everyday lives.
Opinion: Why member experience is more important now than ever before
Opinion
promotion
Our world has changed since March and together, we are learning and adapting to how this sector can continue to thrive in this COVID conscious world.
Opinion: Why fitness clubs and facilities need to evolve in a COVID-conscious world
Featured supplier news
Featured supplier: Annual Fitness & Active Brands Summit offering invaluable insight from over 40 leading industry speakers
Join the second Annual Fitness & Active Brands Summit and walk away with the expertise you need to transform your business model and maximise the US$59.23bn virtual fitness market opportunity.
Featured supplier news
Featured supplier: Red Light Rising teams up with ITRM Clinic to supply red light therapy for injured athletes
Red light therapy equipment supplier, Red Light Rising, has partnered with Aidan Robinson of ITRM Clinic in the UK
Video Gallery
Freemotion FUSION Team Training
FreeMotion Fitness
The High-Intensity Cardio-Strength Training. Read more
More videos:
Company profiles
Company profile: Crown Sports Lockers
Crown Sports Lockers has designed, crafted and fitted bespoke timber furniture for spas, hotels and ...
Company profiles
Company profile: MoveGB
Move is the fitness marketplace connecting our partners with customers through the largest variety of ...
Supplier Showcases
Supplier showcase - Powering through
Catalogue Gallery
Click on a catalogue to view it online
Directory
Lockers/interior design
Safe Space Lockers Ltd: Lockers/interior design
Locking solutions
Monster Padlocks: Locking solutions
Skincare
Comfort Zone - Davines S.p.A: Skincare
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Trade associations
International SPA Association - iSPA: Trade associations
Red Light Therapy
 Red Light Rising: Red Light Therapy
Fitness Software
FunXtion International BV: Fitness Software
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Management software
fibodo Limited: Management software
Exercise equipment
EXF Fitness Equipment: Exercise equipment
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
03-06 Nov 2020
Online,
Diary dates
12 Nov 2020
Virtual, United States
Diary dates
17 Nov 2020
Loughborough University, Loughborough, United Kingdom
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
03-03 Dec 2020
Virtual,
Diary dates
08-09 Dec 2020
Raffles City Convention Centre, Singapore, Singapore
Diary dates
02-04 Feb 2021
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates

features

HCM People: Dave CourteenMD and co-founder of Mosaic Spa and Health Clubs

I set myself the goal that if I found someone famous to write the foreword and a publisher, then I would write the book

Published in Health Club Management 2020 issue 6
Courteen’s book has been shortlisted for the Illustrated Book of the Year award
Courteen’s book has been shortlisted for the Illustrated Book of the Year award
We’re doing staff training sessions in COVID-19 so they understand what’s expected of them – to deliver on the standards that have been set, but not to turn into security guards

A book written by Dave Courteen has been shortlisted for the Illustrated Book of the Year in the annual Telegraph Sports Book Awards.

Courteen, CEO of Mosaic Spa and Health Clubs, has been in the fitness industry for over 30 years. He wrote More To Gain Than Just The Game after his daughter, Rose, persuaded him to write another book eight years on from having his first book published – a journal-style account of his wife’s battle with breast cancer called The Last Chocolate Brownie.

We talk to Courteen about the journey of creating the new book.

What was the catalyst that prompted you to start writing?
I’ve always enjoyed writing as a way of relaxing and switching off.
The idea started out as a simple photographic book featuring the stunning work of Richard Dawson who takes some amazing action shots of the World Tennis Tour we hold at our Shrewsbury Club twice a year.
Over dinner with friends, they suggested I tried to weave some stories around the photos and so the idea was born. I set myself the goal that if I found someone famous to write the foreword and a publisher, then I would write the book.

I met someone at the club who worked for a publisher and they were really keen to get involved. Finally, I asked Judy Murray if she would write the foreword and when she said she’d be delighted to, I decided I’d better get writing!

What was the vision and purpose you set out with?
It was, and is, a passion project. I’m passionate about sport and believe it has so many benefits beyond simply the fun of the game.
It teaches us so many life lessons – how to work in teams, how to achieve goals, how to win with humility and to lose with dignity. It’s about building resilience and overcoming adversity.

I wanted to write a book that conveyed that message about sport through seven simple stories, based on professional tennis players I met at our tennis event.

I also just wanted to enjoy the process of creating a lovely coffee table-style book that had great images and powerful stories, which was creatively designed and would be something I could be proud of.

What did you learn through the process of evolving the book?
That you don’t make any money being an author! Writers get three per cent of sales.

I’ve never had anyone edit my work before and I found that a fascinating and enjoyable process and loved working with Andy Stewart the designer. He’s added so much to the book through our collaboration and I loved watching him bring the pages to life.

What did you learn about yourself while writing it?
That I work well when there’s a deadline and also that wine makes me write more creatively!

I think the key thing I discovered is that writing is something I really enjoy, but it’s a hobby and I wouldn’t want to do it for a living.

How would you describe the effect sport can have on someone’s life?
Sport provides such a profound benefit to individuals who learn to love a sport.

This is summed up in one of the stories in the book – Luca is nine years old and was struggling at school, underperforming in his classes and couldn’t break into friendship groups. He lacked confidence.

He couldn’t find a sport he loved, but came to watch the World Tennis Tour at Shrewsbury and decided he wanted to give it a go. He loved it and has gone on to play competitively and become a county champion.

The big effect is that his confidence has grown, he’s formed friendship groups and his school achievement has skyrocketed. His parents and teachers say he’s a transformed character.

Do we value sports participation enough today?
Probably not – we need to start by making it a higher priority in schools. I do think that Sport England and many of the NGBs are now doing a better job of promoting sport and participation.

Will you write another book and if so, what will it be about?
I know that I’m old enough to never say never but right now there are no plans. I would need to have a clear idea and purpose to write another book – so if that happens then who knows. I certainly won’t be doing it to make money!

What’s happening in your business right now?
We’re gearing up for reopening in our clubs and spas. We’re taking a balanced view and planning to be very clear with our members about the steps we’ll take to minimise risk, but we’ll also be asking them to play their part in terms of observing social distancing and being sensible.

Staff won’t come in if they’re ill and will wash their hands regularly. Hard surfaces will be wiped down and, where we can, we’ll prop doors open so they don’t have to be touched.

There’ll be a one way system and screens at reception and each member will be given a freshly laundered cloth and a bottle of anti-viral spray on arrival – we’ll ask them to wipe down all equipment before and after use.

What does your risk assessment tell you about reopening?
So long as social distancing is observed, the main threat is going to be the virus being transferred on hard surfaces. The issue is going to be – for example – people exercising hard and the droplets coming out and going onto – say – the console of the treadmill. That’s going to be where you’ll catch it if you touch the console and touch your face.

We’re going to focus on those issues – put a list together of all the things we’re going to do and then explain what we expect members to do – respect other members, respect the social distancing and don’t come to the club if you’re feeling unwell.

Don’t use the changing rooms unless you have to. Arrive on time, but don’t arrive early – we’ll have a 15 minute gap between classes to maintain distancing and give time for cleaning.

But we won’t be policing people in the gym. At the end of the day, they’re adults and we have to rely on them to be sensible. We won’t be taking people’s temperature before they can come in.

We can’t remove the risk completely, but that’s OK, because the same risks exist everywhere and the government has said it’s now safe for us to go out. When they say it’s safe to go to the gym, we must assume they’ve done the risk assessment that says the chances of you catching it are lower than the benefits of using the gym.

We’re doing staff training sessions in COVID-19, so they understand what’s expected of them – to deliver on the standards that have been set, but not to turn into security guards.

Life lessons

The stories embellish these key life lessons and there is a story/chapter on each:

• Strive to be excellent in all you do

• Always show up, no matter how unimportant or important the event is

• Never fear the big ask

• Identify the gaps in your game – your weaknesses – and find a work-around

• Find your ‘thing’ and then focus on it

• Leave a legacy. Actually we all leave a legacy, the question is how good do we want it to be?

Courteen’s new book, More To Gain Than Just The Game, was designed in collaboration with Andy Stewart
Courteen’s new book, More To Gain Than Just The Game, was designed in collaboration with Andy Stewart
Photographer, Richard Dawson, shot all images in Courteen’s new book
Photographer, Richard Dawson, shot all images in Courteen’s new book
Photos were taken during the World Tennis Tour at the Shrewsbury Club
Photos were taken during the World Tennis Tour at the Shrewsbury Club
https://www.leisureopportunities.co.uk/images/2020/556122_197131.jpg
Dave Courteen's book, More To Gain Than Just The Game, has been shortlisted in the Telegraph Sports Book Awards.
Latest News
Europe's largest gym chain, Basic-Fit, has published its trading update for the first nine months ...
Latest News
Boutique operator, The Refinery E9, has launched a personal trainer (PT) service with a twist, ...
Latest News
Gains made getting people more physically active over the last few years were all but ...
Latest News
Mid Ulster District Council (MUDC) in Northern Ireland has won a landmark VAT case, which ...
Latest News
The government has pledged to invest £100m in supporting public leisure centres this winter, as ...
Latest News
Gyms in Liverpool,UK, have been given the go-ahead to reopen, following a dramatic week of ...
Latest News
Be Military Fit (BMF) has completed a restructuring project, designed to transform the outdoor fitness ...
Latest News
Rod Hill, former president of TRIB3 and director general of Anytime Fitness Iberia, has signed ...
Latest News
Persistent and rising levels of lifestyle disease across the world have exacerbated the effects of ...
Latest News
Customer experience software provider, AskNicely, has announced it will host a new virtual event called ...
Latest News
In breaking news, HCM understands the UK government has removed gyms and fitness facilities from ...
Opinion
promotion
In a post-Covid world, member experience is more important than ever before. Your customers’ expectations have been heightened as the coronavirus continues to dominate our everyday lives.
Opinion: Why member experience is more important now than ever before
Opinion
promotion
Our world has changed since March and together, we are learning and adapting to how this sector can continue to thrive in this COVID conscious world.
Opinion: Why fitness clubs and facilities need to evolve in a COVID-conscious world
Featured supplier news
Featured supplier: Annual Fitness & Active Brands Summit offering invaluable insight from over 40 leading industry speakers
Join the second Annual Fitness & Active Brands Summit and walk away with the expertise you need to transform your business model and maximise the US$59.23bn virtual fitness market opportunity.
Featured supplier news
Featured supplier: Red Light Rising teams up with ITRM Clinic to supply red light therapy for injured athletes
Red light therapy equipment supplier, Red Light Rising, has partnered with Aidan Robinson of ITRM Clinic in the UK
Video Gallery
Freemotion FUSION Team Training
FreeMotion Fitness
The High-Intensity Cardio-Strength Training. Read more
More videos:
Company profiles
Company profile: Crown Sports Lockers
Crown Sports Lockers has designed, crafted and fitted bespoke timber furniture for spas, hotels and ...
Company profiles
Company profile: MoveGB
Move is the fitness marketplace connecting our partners with customers through the largest variety of ...
Supplier Showcases
Supplier showcase - Powering through
Catalogue Gallery
Click on a catalogue to view it online
Directory
Lockers/interior design
Safe Space Lockers Ltd: Lockers/interior design
Locking solutions
Monster Padlocks: Locking solutions
Skincare
Comfort Zone - Davines S.p.A: Skincare
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Trade associations
International SPA Association - iSPA: Trade associations
Red Light Therapy
 Red Light Rising: Red Light Therapy
Fitness Software
FunXtion International BV: Fitness Software
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Management software
fibodo Limited: Management software
Exercise equipment
EXF Fitness Equipment: Exercise equipment
Property & Tenders
11 - 25 Union St, London SE1 1SD
Bankside Open Spaces Trust
Property & Tenders
Waltham Abbey, Essex
Lee Valley Regional Park Authority
Property & Tenders
Diary dates
03-06 Nov 2020
Online,
Diary dates
12 Nov 2020
Virtual, United States
Diary dates
17 Nov 2020
Loughborough University, Loughborough, United Kingdom
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
03-03 Dec 2020
Virtual,
Diary dates
08-09 Dec 2020
Raffles City Convention Centre, Singapore, Singapore
Diary dates
02-04 Feb 2021
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
Diary dates
23-26 Feb 2021
IFEMA, Madrid, Spain
Diary dates
03-04 Mar 2021
NEC, Birmingham, United Kingdom
Diary dates
03-06 Jun 2021
Expo Centre & Riviera di Rimini, Italy
Diary dates
16-17 Jun 2021
ExCeL London, London, United Kingdom
Diary dates
01-07 Dec 2022
tbc, Dunedin, New Zealand
Diary dates
Search news, features & products:
Find a supplier:
AskNicely
AskNicely