Latest
issue
GET HCM
magazine
Sign up for the FREE digital edition of HCM magazine and also get the HCM ezine and breaking news email alerts.
Not right now, thanksclose this window I've already subscribed!
Elevate
Elevate
Elevate
Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn Follow Health Club Management on Instagram
FITNESS, HEALTH, WELLNESS

features

2020 predictions

What’s in store for the fitness and physical activity sector in 2020? We ask our panel of experts

By Liz Terry, Leisure Media | Published in Health Club Handbook 2020 issue 1
The Game is Afoot
Phillip Mills
Executive Director, Les Mills International

There is a fascinating battle playing out right now over who will become the new industry mainstream.

Will the booming low-cost segment kill traditional, multipurpose facilities by building bigger, better clubs and adding more services like group workouts, paid for via new tiered pricing models?

Will the traditional fitness sector (for-profit and not-for-profit) successfully defend its position by shifting upscale, expanding its crucial Generation Y/Z appeal by adding boutiques, in the same way it added aerobic studios back in the 1980s – killing the aerobic studio segment in the process?

Will boutiques – spreading exponentially owing to high-quality workout experiences, low barriers to entry and franchise models – be cannibalised by the traditional sector in the same way as the aerobic studios were? Or will the new, multi-studio boutique models continue to grow and diversify, becoming the new mainstream?

It’s a tough call, with great players on all sides. The only sure predicted winners at this stage will be fitness consumers and the health of our generation.

The only sure predicted winners at this stage will be fitness consumers
Low-cost, traditional and boutique sectors battle it out for top spot
Merge and acquire
Alicia Whistlecroft
Assistant Director, Deloitte Corporate Finance Advisory

The high number of M&A transactions in the last few years shows the continued interest of strategic and financial investors in the UK and European fitness industry. In particular, there’s been a significant consolidation trend across the industry, both within domestic markets but more recently cross border within Europe.

Two of Europe’s largest budget operators – Basic-Fit and PureGym – have continued to expand their portfolios both organically and via acquisitions, enabling them to grow at a quicker pace and in different locations. The focus continues to be on expansion across Europe to gain a market leading position in certain geographies. Examples include Basic-Fit’s acquisition of Fitland, giving them a market leading position in the Netherlands, and PureGym’s recent acquisition of Fitness World, giving them a market leading position in Denmark. Whilst both acquisitions were debt funded, both operators have excellent access to capital; PureGym via their well-funded PE backer and Basic-Fit via their stock market listing.

At the opposite end in terms of scale, boutiques have continued to gain traction in their local markets, with many operators expanding on a site-by-site basis through franchise or owned sites. In the last few years, several of these operators have been able to secure capital from larger investor sources. We predict this trend will continue as many more investors look to capitalise on this growing and popular segment.

Going forward, we expect more consolidation in the mainstream markets (budget and premium) and continued investment into organic growth in the boutiques. The winners in each sector will not only need to be the best operators but will also need to secure the right access to funding in this capital intensive industry.

We expect more consolidation in the mainstream markets and continued investment into organic growth in boutiques
Basic-Fit continues to expand organically and by acquisition
Opportunity Gen Z
Mike Hill
Director, Leisure-net Solutions

Are Generation Z (16-25 year olds) the sector’s next big challenge? Our research, pulled from thousands of non-user surveys, suggests so. We found that time, motivation and direct costs are more important factors for Gen Z than other age groups, yet they’re 25 per cent more likely to be in contemplation or pre-contemplation mode.

We know from previous research that this generation tends to be more concerned with their appearance and body shape. Gen Z is also more health conscious than millennials. Living their lives online, their main role models are public figures and brands that talk to them online. They gain knowledge online about the exercises they want to do and the kit they need for it. Their expectations are high, and they’re prepared to shop and move around, using their online skills to make comparisons and find the best deals.

The health and fitness sector needs to create specific membership categories to cater for Gen Z, with bespoke marketing creatives alongside fresh and on trend fitness offerings, designed to appeal to this group of early adopters. It should also work with fitness bloggers to generate inspirational content and use SMS to push out offers and promotions.

The main pain point for Gen Z is money, and remember that 86 per cent of Gen Zs read a review before making a first-time purchase. They want to know that people like them are enjoying ‘our’ experience. But Gen Z are not loyal. We need to demonstrate good value or they will go elsewhere, and we will miss a big opportunity to get this age group into a regular exercise habit, hopefully for the rest of their lives.

The sector needs to create specific membership categories for Gen Z, with bespoke marketing creatives alongside on trend fitness offerings
Fitness-blog influenced Gen Z shop around to find good value
Beat the crowds
Mark Sesnan
CEO and MD, GLL

Bricks and mortar leisure providers in 2020 will face a challenging trading environment with headwinds from Brexit and increasing competition for disposable income from home-fitness brands, e-game innovators and experience providers popular with millennials.

But there are also huge opportunities for those who are agile enough to evolve their offer or able to draw upon a strong and loyal customer base in the local community.

This year could see some struggling big-name providers merge. There could also be an increase in the number of high street boutique gyms and healthy lifestyle offerings (including yoga and pilates), as shop fronts are freed-up by a move to online shopping. Mid-market providers will also continue to feel the squeeze.

In the year ahead, all providers will be looking to differentiate themselves in a crowded market, so look out for some high-spend advertising campaigns aimed at winning the hearts and minds of customers.

According to Swim England, swimming is the nation’s ‘go to’ leisure activity for families. So look out for more pool providers offering family-friendly courses teaching this vital life skill as well as entertaining pool-play activities that maximise wet-side income streams. Artificial intelligence will also be increasingly used to make pools safer by enhancing the ‘eyes and ears’ of lifeguards poolside.

There are huge opportunities for those agile enough to evolve their offer or draw upon a strong and loyal customer base in the local community
Artificial intelligence will enhance the ‘eyes and ears’ of lifeguards
Fringe benefits
Mark Verstegen
Founder and CEO, EXOS

In 2020, we’ll see organisations go beyond providing a bunch of wellness amenities to their employees; instead focusing on quality over quantity.

Basic wellness offerings will continue to play an important role in corporate wellness programmes. However, employers increasingly are realising that in order to help people create transformative changes, they need to help them commit to something and sustain that commitment. And in order to do this, the role of the practitioner is paramount.

Digital tools will support rather than replace real human connections between employees and expert practitioners. Qualified practitioners can guide employees and engage them on a personal level to help them stay motivated, experience real health outcomes, and attain the goals that matter most to them. Employers will opt to implement a small number of high-quality programmes with the intent of making a bigger difference in people’s lives, attracting and retaining talent as a result.

Employers will opt to implement a small number of high-quality programmes with the intent of making a bigger difference in people’s lives
Digital tools will help connect employees and expert practitioners
Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
https://www.leisureopportunities.co.uk/images/2020/HCH2020_1p30.jpg
What were we expecting for the industry in 2020 before the pandemic struck? According to our panel of experts, membership packages for Gen Z are ripe for a rethink, and savvy employers should be thinking about putting in place bespoke digital tools for staff wellbeing
fitness, 2020, predictions, mergers, members, gen z
HCM magazine
Imposter syndrome about a promotion taught the CEO of SATS that behaving authentically is the most important part of leadership. He talks to Kath Hudson
HCM magazine
Will Orr has been talking to HCM about the company’s new strategy for 2024, as Kath Hudson reports
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –  is considering franchising to ramp up growth further afield
HCM magazine
Egym has announced deals designed to position it for growth acceleration, as Kath Hudson reports
HCM magazine
HCM People

Cristiano Ronaldo

Footballer and entrepreneur
Taking care of your physical and mental health is essential for a fulfilling life
HCM promotional features
Sponsored
No matter how many gyms we open, Perfect Gym can support our growth
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with business growth. MD, John Lofting and operations director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride data to life to engage and delight members
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter and more productive workforce, one membership at a time 
HCM promotional features
Sponsored
Francesca Cooper-Boden says health assessment services can boost health club retention
HCM promotional features
Latest News
Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness ...
Latest News
The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, ...
Latest News
Atlanta-based boutique fitness software company, Xplor Mariana Tek, has kicked off a push for international ...
Latest News
The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing ...
Latest News
The fitness sector’s pivot to active wellbeing is being discussed in a new weekly podcast, ...
Latest News
Planet Fitness has a new CEO – Colleen Keating. She will take up the position ...
Latest News
UK Active has announced details of its annual health and fitness industry awards ceremony, which ...
Latest News
Social enterprise, Places Leisure, which is part of the Places for People Group, has appointed ...
Featured supplier news
Featured supplier news: Sibec EMEA to blend fitness with luxury at Fairmont Monte Carlo
Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn.
Featured supplier news
Featured supplier news: Webinar: Building a new energy future for the leisure sector
As one of the most energy-intensive industries in the UK, leisure facilities face a critical challenge in balancing net zero goals, funding and increased costs.
Company profiles
Company profile: TANITA
TANITA is the founder of Bioelectrical Impedance Analysis (BIA) being the first to bring a ...
Company profiles
Company profile: Speedflex (UK & Ireland) Limited
Speedflex offers safe and effective, high intensity but low impact HIIT training in a variety ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Power Plate UK press release: Power plate + red light therapy: life-changing ‘biostacking’
“We combine Power Plate and red light therapy in all our small group classes,” says Natt Summers, founder and owner of Accomplish Fitness in Hungerford, Berkshire.
Featured press releases
Zoom Media press release: Zoom Media expands partnership with Fitness4less
Zoom Media, the UK's leading provider of health and fitness digital media, has announced a new contract with Fitness4Less to deliver Out of Home advertising across its estate.
Directory
Spa software
SpaBooker: Spa software
salt therapy products
Saltability: salt therapy products
Lockers
Fitlockers: Lockers
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Cryotherapy
Art of Cryo: Cryotherapy
Snowroom
TechnoAlpin SpA: Snowroom
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
22-24 Apr 2024
Galgorm Resort, York,
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates

features

2020 predictions

What’s in store for the fitness and physical activity sector in 2020? We ask our panel of experts

By Liz Terry, Leisure Media | Published in Health Club Handbook 2020 issue 1
The Game is Afoot
Phillip Mills
Executive Director, Les Mills International

There is a fascinating battle playing out right now over who will become the new industry mainstream.

Will the booming low-cost segment kill traditional, multipurpose facilities by building bigger, better clubs and adding more services like group workouts, paid for via new tiered pricing models?

Will the traditional fitness sector (for-profit and not-for-profit) successfully defend its position by shifting upscale, expanding its crucial Generation Y/Z appeal by adding boutiques, in the same way it added aerobic studios back in the 1980s – killing the aerobic studio segment in the process?

Will boutiques – spreading exponentially owing to high-quality workout experiences, low barriers to entry and franchise models – be cannibalised by the traditional sector in the same way as the aerobic studios were? Or will the new, multi-studio boutique models continue to grow and diversify, becoming the new mainstream?

It’s a tough call, with great players on all sides. The only sure predicted winners at this stage will be fitness consumers and the health of our generation.

The only sure predicted winners at this stage will be fitness consumers
Low-cost, traditional and boutique sectors battle it out for top spot
Merge and acquire
Alicia Whistlecroft
Assistant Director, Deloitte Corporate Finance Advisory

The high number of M&A transactions in the last few years shows the continued interest of strategic and financial investors in the UK and European fitness industry. In particular, there’s been a significant consolidation trend across the industry, both within domestic markets but more recently cross border within Europe.

Two of Europe’s largest budget operators – Basic-Fit and PureGym – have continued to expand their portfolios both organically and via acquisitions, enabling them to grow at a quicker pace and in different locations. The focus continues to be on expansion across Europe to gain a market leading position in certain geographies. Examples include Basic-Fit’s acquisition of Fitland, giving them a market leading position in the Netherlands, and PureGym’s recent acquisition of Fitness World, giving them a market leading position in Denmark. Whilst both acquisitions were debt funded, both operators have excellent access to capital; PureGym via their well-funded PE backer and Basic-Fit via their stock market listing.

At the opposite end in terms of scale, boutiques have continued to gain traction in their local markets, with many operators expanding on a site-by-site basis through franchise or owned sites. In the last few years, several of these operators have been able to secure capital from larger investor sources. We predict this trend will continue as many more investors look to capitalise on this growing and popular segment.

Going forward, we expect more consolidation in the mainstream markets (budget and premium) and continued investment into organic growth in the boutiques. The winners in each sector will not only need to be the best operators but will also need to secure the right access to funding in this capital intensive industry.

We expect more consolidation in the mainstream markets and continued investment into organic growth in boutiques
Basic-Fit continues to expand organically and by acquisition
Opportunity Gen Z
Mike Hill
Director, Leisure-net Solutions

Are Generation Z (16-25 year olds) the sector’s next big challenge? Our research, pulled from thousands of non-user surveys, suggests so. We found that time, motivation and direct costs are more important factors for Gen Z than other age groups, yet they’re 25 per cent more likely to be in contemplation or pre-contemplation mode.

We know from previous research that this generation tends to be more concerned with their appearance and body shape. Gen Z is also more health conscious than millennials. Living their lives online, their main role models are public figures and brands that talk to them online. They gain knowledge online about the exercises they want to do and the kit they need for it. Their expectations are high, and they’re prepared to shop and move around, using their online skills to make comparisons and find the best deals.

The health and fitness sector needs to create specific membership categories to cater for Gen Z, with bespoke marketing creatives alongside fresh and on trend fitness offerings, designed to appeal to this group of early adopters. It should also work with fitness bloggers to generate inspirational content and use SMS to push out offers and promotions.

The main pain point for Gen Z is money, and remember that 86 per cent of Gen Zs read a review before making a first-time purchase. They want to know that people like them are enjoying ‘our’ experience. But Gen Z are not loyal. We need to demonstrate good value or they will go elsewhere, and we will miss a big opportunity to get this age group into a regular exercise habit, hopefully for the rest of their lives.

The sector needs to create specific membership categories for Gen Z, with bespoke marketing creatives alongside on trend fitness offerings
Fitness-blog influenced Gen Z shop around to find good value
Beat the crowds
Mark Sesnan
CEO and MD, GLL

Bricks and mortar leisure providers in 2020 will face a challenging trading environment with headwinds from Brexit and increasing competition for disposable income from home-fitness brands, e-game innovators and experience providers popular with millennials.

But there are also huge opportunities for those who are agile enough to evolve their offer or able to draw upon a strong and loyal customer base in the local community.

This year could see some struggling big-name providers merge. There could also be an increase in the number of high street boutique gyms and healthy lifestyle offerings (including yoga and pilates), as shop fronts are freed-up by a move to online shopping. Mid-market providers will also continue to feel the squeeze.

In the year ahead, all providers will be looking to differentiate themselves in a crowded market, so look out for some high-spend advertising campaigns aimed at winning the hearts and minds of customers.

According to Swim England, swimming is the nation’s ‘go to’ leisure activity for families. So look out for more pool providers offering family-friendly courses teaching this vital life skill as well as entertaining pool-play activities that maximise wet-side income streams. Artificial intelligence will also be increasingly used to make pools safer by enhancing the ‘eyes and ears’ of lifeguards poolside.

There are huge opportunities for those agile enough to evolve their offer or draw upon a strong and loyal customer base in the local community
Artificial intelligence will enhance the ‘eyes and ears’ of lifeguards
Fringe benefits
Mark Verstegen
Founder and CEO, EXOS

In 2020, we’ll see organisations go beyond providing a bunch of wellness amenities to their employees; instead focusing on quality over quantity.

Basic wellness offerings will continue to play an important role in corporate wellness programmes. However, employers increasingly are realising that in order to help people create transformative changes, they need to help them commit to something and sustain that commitment. And in order to do this, the role of the practitioner is paramount.

Digital tools will support rather than replace real human connections between employees and expert practitioners. Qualified practitioners can guide employees and engage them on a personal level to help them stay motivated, experience real health outcomes, and attain the goals that matter most to them. Employers will opt to implement a small number of high-quality programmes with the intent of making a bigger difference in people’s lives, attracting and retaining talent as a result.

Employers will opt to implement a small number of high-quality programmes with the intent of making a bigger difference in people’s lives
Digital tools will help connect employees and expert practitioners
Sign up here to get HCM's weekly ezine and every issue of HCM magazine free on digital.
https://www.leisureopportunities.co.uk/images/2020/HCH2020_1p30.jpg
What were we expecting for the industry in 2020 before the pandemic struck? According to our panel of experts, membership packages for Gen Z are ripe for a rethink, and savvy employers should be thinking about putting in place bespoke digital tools for staff wellbeing
fitness, 2020, predictions, mergers, members, gen z
Latest News
Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness ...
Latest News
The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, ...
Latest News
Atlanta-based boutique fitness software company, Xplor Mariana Tek, has kicked off a push for international ...
Latest News
The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing ...
Latest News
The fitness sector’s pivot to active wellbeing is being discussed in a new weekly podcast, ...
Latest News
Planet Fitness has a new CEO – Colleen Keating. She will take up the position ...
Latest News
UK Active has announced details of its annual health and fitness industry awards ceremony, which ...
Latest News
Social enterprise, Places Leisure, which is part of the Places for People Group, has appointed ...
Latest News
Basic-Fit has signed up to trial Wellhub across its recently expanded Spanish network, giving access ...
Latest News
Having redefined the model of public-private collaboration in Spain, Go Fit is now expanding into ...
Latest News
Planet Fitness has become the subject of a hate campaign by certain groups of consumers ...
Featured supplier news
Featured supplier news: Sibec EMEA to blend fitness with luxury at Fairmont Monte Carlo
Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn.
Featured supplier news
Featured supplier news: Webinar: Building a new energy future for the leisure sector
As one of the most energy-intensive industries in the UK, leisure facilities face a critical challenge in balancing net zero goals, funding and increased costs.
Company profiles
Company profile: TANITA
TANITA is the founder of Bioelectrical Impedance Analysis (BIA) being the first to bring a ...
Company profiles
Company profile: Speedflex (UK & Ireland) Limited
Speedflex offers safe and effective, high intensity but low impact HIIT training in a variety ...
Supplier Showcase
Supplier showcase - Jon Williams
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Power Plate UK press release: Power plate + red light therapy: life-changing ‘biostacking’
“We combine Power Plate and red light therapy in all our small group classes,” says Natt Summers, founder and owner of Accomplish Fitness in Hungerford, Berkshire.
Featured press releases
Zoom Media press release: Zoom Media expands partnership with Fitness4less
Zoom Media, the UK's leading provider of health and fitness digital media, has announced a new contract with Fitness4Less to deliver Out of Home advertising across its estate.
Directory
Spa software
SpaBooker: Spa software
salt therapy products
Saltability: salt therapy products
Lockers
Fitlockers: Lockers
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Cryotherapy
Art of Cryo: Cryotherapy
Snowroom
TechnoAlpin SpA: Snowroom
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
22-24 Apr 2024
Galgorm Resort, York,
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
03-05 Sep 2024
IMPACT Exhibition Center, Bangkok, Thailand
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
24-24 Oct 2024
QEII Conference Centre, London, United Kingdom
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
Search news, features & products:
Find a supplier:
Elevate
Elevate
Partner sites