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The Leisure Media Company Ltd
The Leisure Media Company Ltd
Health Club Management

Health Club Management

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Health Club Management

Health Club Management

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Training provider explains how a partnership with Fisikal transformed their business
Drummond Health & Fitness Education Academy has been providing quality health and fitness training and education for more than 35 years. View full article...
Promotion
Company: Fisikal

Training provider explains how a partnership with Fisikal transformed their business

17 Feb 2020
About Fisikal: Interactive software solutions for the health & fitness industry.... more
Contact Fisikal: +44 (0)7720 285 860 / www.fisikal.com
Fisikal creates bespoke course management system
We would not be able to run our business as effectively without Fisikal. The time we used to spend on administration and compiling analytics can now be spent on business development and learner liaison
– Gill Cummings-Bell, co-founder of Drummond Health & Fitness Education Academy

Drummond Health & Fitness Education Academy has been providing quality health and fitness training and education for more than 35 years. Seven years ago, Gill Cummings-Bell, co-founder of the academy, migrated all paper based learner and course management online, using a bespoke solution created by Fisikal.

Here, she explains how Fisikal has enhanced business efficiencies and enabled the academy to deliver an outstanding student experience which has seen the business flourish in a highly competitive market.

“Prior to 2012, we were relying on paper-based processes and basic spreadsheets to manage logistics and learner liaison. Every week, we were delivering multiple courses at venues across the UK, supporting dozens of learners, all with individual needs and at various stages on their education journey. As the business grew, we realised a need to find a more efficient solution.

“Then I met Rob Lander. Rob talked me through the digital business management solution he had developed for personal trainers. I immediately recognised the benefits a similar platform could deliver for our business. I created a ‘wish list’ of functionality and Rob set his team of developers to work!

“The solution had to improve our business efficiencies and operational visibility. We needed instant access to the scheduling and booking status of all our courses to enable better management of the logistics involved in course delivery.

“We also needed to incorporate a basic CRM system to house our past, present and potential learner data. Here we could create a personal profile, record any information specific to their needs and maintain a record of their journey with us. We also wanted to be able to communicate with our learners both directly through email and via collective groups.

“Next, we wanted a secure, online information hub for learners. This would provide learning support materials such as instructions, and workbooks. As learners progress through their education, courses completed would be logged, creating a chronological record of professional development.

“Over the course of a month, Fisikal built a bespoke solution that addressed all our needs and, once we had uploaded all our course and learner data, we completely migrated across to this online solution. The whole process took just two weeks.

“Today, Fisikal plays a critical role in the running of our business and our learner experience. Regular software updates reflect the evolving needs of the market mean the solution continues to satisfy, and in some cases exceed, the needs of our business.

“We would not be able to run our business as effectively without Fisikal. The time we used to spend on administration and compiling analytics can now be spent on business development and learner liaison, driving acquisition and retention. 70 per cent of our business is generated from returning learners, suggesting their experience, both on the training floor and via our peripheral services, is one they choose to repeat.

Fisikal
Interactive software solutions for the health & fitness industry.
Address: 327 Fulham Road, London SW10 9QL
Tel: +44 (0)7720 285 860
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Is the health and fitness industry more geared up to meet the needs of extroverts and overlooking more introverted customers? Kath Hudson investigates
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Job search
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Opinion
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The modern training gym champions functional fitness in a small group personal training model, with a premium service experience at its heart
Opinion: Overcome membership attrition with this surprising new industry trend: the modern training gym
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Core Health & Fitness
Temple Gym - Nautilus Equipment Read more
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Company profile: Incorpore Limited
Incorpore Ltd is a leading fitness and wellness company which has been successfully delivering solutions ...
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Company profile: Wattbike
Wattbike is the creator of the world’s most advanced and innovative indoor bikes, developed in ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Spa software
SpaBooker: Spa software
Fitness software
Go Do.Fitness: Fitness software
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Exercise equipment
Star Trac / Core Health & Fitness: Exercise equipment
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Management software
Fisikal: Management software
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Direct debit solutions
Debit Finance Collections: Direct debit solutions
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Skincare
Sothys: Skincare
Property & Tenders
Greywell, Hampshire
Barnsgrove Health and Wellness Club
Property & Tenders
Derby City Council
Property & Tenders
Diary dates
19-24 Apr 2020
tbc, Beijing, China
Diary dates
04 Jun 2020
Marriott Forest of Arden Hotel & Country Club, Birmingham, United Kingdom
Diary dates
13 Jun 2020
Worldwide, Various,
Diary dates
17-18 Jun 2020
ExCeL London, London, United Kingdom
Diary dates
06-07 Jul 2020
Eastwood Hall, Nottingham, United Kingdom
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
30-31 Oct 2020
NEC, Birmingham, United Kingdom
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates

featured supplier

Featured suppliers
Training provider explains how a partnership with Fisikal transformed their business
Drummond Health & Fitness Education Academy has been providing quality health and fitness training and education for more than 35 years. View full article...
Promotion
Company: Fisikal

Training provider explains how a partnership with Fisikal transformed their business

17 Feb 2020
About Fisikal: Interactive software solutions for the health & fitness industry.... more
Contact Fisikal: +44 (0)7720 285 860 / www.fisikal.com
Fisikal creates bespoke course management system
We would not be able to run our business as effectively without Fisikal. The time we used to spend on administration and compiling analytics can now be spent on business development and learner liaison
– Gill Cummings-Bell, co-founder of Drummond Health & Fitness Education Academy

Drummond Health & Fitness Education Academy has been providing quality health and fitness training and education for more than 35 years. Seven years ago, Gill Cummings-Bell, co-founder of the academy, migrated all paper based learner and course management online, using a bespoke solution created by Fisikal.

Here, she explains how Fisikal has enhanced business efficiencies and enabled the academy to deliver an outstanding student experience which has seen the business flourish in a highly competitive market.

“Prior to 2012, we were relying on paper-based processes and basic spreadsheets to manage logistics and learner liaison. Every week, we were delivering multiple courses at venues across the UK, supporting dozens of learners, all with individual needs and at various stages on their education journey. As the business grew, we realised a need to find a more efficient solution.

“Then I met Rob Lander. Rob talked me through the digital business management solution he had developed for personal trainers. I immediately recognised the benefits a similar platform could deliver for our business. I created a ‘wish list’ of functionality and Rob set his team of developers to work!

“The solution had to improve our business efficiencies and operational visibility. We needed instant access to the scheduling and booking status of all our courses to enable better management of the logistics involved in course delivery.

“We also needed to incorporate a basic CRM system to house our past, present and potential learner data. Here we could create a personal profile, record any information specific to their needs and maintain a record of their journey with us. We also wanted to be able to communicate with our learners both directly through email and via collective groups.

“Next, we wanted a secure, online information hub for learners. This would provide learning support materials such as instructions, and workbooks. As learners progress through their education, courses completed would be logged, creating a chronological record of professional development.

“Over the course of a month, Fisikal built a bespoke solution that addressed all our needs and, once we had uploaded all our course and learner data, we completely migrated across to this online solution. The whole process took just two weeks.

“Today, Fisikal plays a critical role in the running of our business and our learner experience. Regular software updates reflect the evolving needs of the market mean the solution continues to satisfy, and in some cases exceed, the needs of our business.

“We would not be able to run our business as effectively without Fisikal. The time we used to spend on administration and compiling analytics can now be spent on business development and learner liaison, driving acquisition and retention. 70 per cent of our business is generated from returning learners, suggesting their experience, both on the training floor and via our peripheral services, is one they choose to repeat.

Fisikal
Interactive software solutions for the health & fitness industry.
Address: 327 Fulham Road, London SW10 9QL
Tel: +44 (0)7720 285 860
Featured suppliers
Training provider explains how a partnership with Fisikal transformed their business
Drummond Health & Fitness Education Academy has been providing quality health and fitness training and education for more than 35 years. View full article...
Promotion
Company: Fisikal

Training provider explains how a partnership with Fisikal transformed their business

17 Feb 2020
About Fisikal: Interactive software solutions for the health & fitness industry.... more
Contact Fisikal: +44 (0)7720 285 860 / www.fisikal.com
Fisikal creates bespoke course management system
We would not be able to run our business as effectively without Fisikal. The time we used to spend on administration and compiling analytics can now be spent on business development and learner liaison
– Gill Cummings-Bell, co-founder of Drummond Health & Fitness Education Academy

Drummond Health & Fitness Education Academy has been providing quality health and fitness training and education for more than 35 years. Seven years ago, Gill Cummings-Bell, co-founder of the academy, migrated all paper based learner and course management online, using a bespoke solution created by Fisikal.

Here, she explains how Fisikal has enhanced business efficiencies and enabled the academy to deliver an outstanding student experience which has seen the business flourish in a highly competitive market.

“Prior to 2012, we were relying on paper-based processes and basic spreadsheets to manage logistics and learner liaison. Every week, we were delivering multiple courses at venues across the UK, supporting dozens of learners, all with individual needs and at various stages on their education journey. As the business grew, we realised a need to find a more efficient solution.

“Then I met Rob Lander. Rob talked me through the digital business management solution he had developed for personal trainers. I immediately recognised the benefits a similar platform could deliver for our business. I created a ‘wish list’ of functionality and Rob set his team of developers to work!

“The solution had to improve our business efficiencies and operational visibility. We needed instant access to the scheduling and booking status of all our courses to enable better management of the logistics involved in course delivery.

“We also needed to incorporate a basic CRM system to house our past, present and potential learner data. Here we could create a personal profile, record any information specific to their needs and maintain a record of their journey with us. We also wanted to be able to communicate with our learners both directly through email and via collective groups.

“Next, we wanted a secure, online information hub for learners. This would provide learning support materials such as instructions, and workbooks. As learners progress through their education, courses completed would be logged, creating a chronological record of professional development.

“Over the course of a month, Fisikal built a bespoke solution that addressed all our needs and, once we had uploaded all our course and learner data, we completely migrated across to this online solution. The whole process took just two weeks.

“Today, Fisikal plays a critical role in the running of our business and our learner experience. Regular software updates reflect the evolving needs of the market mean the solution continues to satisfy, and in some cases exceed, the needs of our business.

“We would not be able to run our business as effectively without Fisikal. The time we used to spend on administration and compiling analytics can now be spent on business development and learner liaison, driving acquisition and retention. 70 per cent of our business is generated from returning learners, suggesting their experience, both on the training floor and via our peripheral services, is one they choose to repeat.

Fisikal
Interactive software solutions for the health & fitness industry.
Address: 327 Fulham Road, London SW10 9QL
Tel: +44 (0)7720 285 860
Job search
POST YOUR JOB
Opinion
promotion
The modern training gym champions functional fitness in a small group personal training model, with a premium service experience at its heart
Opinion: Overcome membership attrition with this surprising new industry trend: the modern training gym
Video Gallery
Temple Gym - Nautilus Equipment
Core Health & Fitness
Temple Gym - Nautilus Equipment Read more
More videos:
Company profiles
Company profile: Incorpore Limited
Incorpore Ltd is a leading fitness and wellness company which has been successfully delivering solutions ...
Company profiles
Company profile: Wattbike
Wattbike is the creator of the world’s most advanced and innovative indoor bikes, developed in ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Spa software
SpaBooker: Spa software
Fitness software
Go Do.Fitness: Fitness software
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Exercise equipment
Star Trac / Core Health & Fitness: Exercise equipment
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Management software
Fisikal: Management software
Gym flooring
REGUPOL/Berleburger Schaumstoffwerk (BSW): Gym flooring
Direct debit solutions
Debit Finance Collections: Direct debit solutions
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Skincare
Sothys: Skincare
Property & Tenders
Greywell, Hampshire
Barnsgrove Health and Wellness Club
Property & Tenders
Derby City Council
Property & Tenders
Diary dates
19-24 Apr 2020
tbc, Beijing, China
Diary dates
04 Jun 2020
Marriott Forest of Arden Hotel & Country Club, Birmingham, United Kingdom
Diary dates
13 Jun 2020
Worldwide, Various,
Diary dates
17-18 Jun 2020
ExCeL London, London, United Kingdom
Diary dates
06-07 Jul 2020
Eastwood Hall, Nottingham, United Kingdom
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
30-31 Oct 2020
NEC, Birmingham, United Kingdom
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
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