MINDBODY, Inc.
MINDBODY, Inc.
MINDBODY, Inc.
Health Club Management

Health Club Management

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UNITING THE WORLD OF FITNESS
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Health Club Management

Health Club Management

company profile

Company profiles
Company profile: Proinsight Research Ltd
We take time at the outset to understand your unique customer journey. Then we work together to build a programme that is designed to drive your customer experience strategy. View full profile...

Proinsight Research Ltd

Studio 529, Metal Box Factory, 30 Great Guildford Street, London, SE1 0HS United Kingdom
Company profile: Proinsight Research Ltd Company profile: Proinsight Research Ltd
Established
April 2014

Key personnel
David Hopkins - Managing Director
Oliver Matthews – Operations Director
Karen Lee – Client Services Manager
Pawel Blaszkowski – Business Development
Chloe Stone – Account Manager
Dawn-Anne McAneny – Account Manager
Will Relf – Programme Co-ordinator
George Hudson – Programme Co-ordinator
Sioned Knight – Programme Co-ordinator
Augustina Amoanyame – Programme Co-ordinator
Shannon Gale – Programme Co-ordinator
Anton Layne - Apprentice
Iveta Webster - Financial Coordinator
Mhairi Fitzpatrick - Executive Director
Andy Kay - Executive Director

Product range

Mystery Shopping: We are customer experience fanatics and we believe that all consumers have a right to incredible service.

We take time at the outset to understand your unique customer journey. Then we work together to build a programme that is designed to drive your customer experience strategy. Data flows into your online platform allowing your managers to get instant visibility on what is happening on the front line. This means they can less time on reporting and more time creating fans.

Smart Audit : Save management time and cost. SmartAudit will revolutionise how you manage your company’s internal audits. Data is collated on a central platform, formatted and made report ready at the press of a button.

Research: Our research programmes will help you develop your understanding of your organisation’s stakeholders and drive strategic decisions for business growth.

Main services
Our main services are mystery shopping, internal audits and consumer research.

Additional services
We carry out consumer research projects for our clients under the categories of customer acquisition (e.g. non-user research projects, online joining process), customer retention (e.g. National Benchmark Survey, user research projects, consumer exit research) and evidence-based bespoke projects, which includes physical activity impact assessments.

Key customers
Our key clients within the leisure and sports sector, and include large multi-site companies such as Better / GLL (Greenwich Leisure Limited), Everyone Active, Anytime Fitness and Parkwood Leisure, as well as single-site operators such as Surrey Sports Park and Fulham FC. We work with educational facilities, Trusts, private and council operated facilities.

Shows attending in 2018
SIBEC Europe
SIBEC UK
FIBO
Elevate
ukactive Conference
LIW

Contact details
Email: [email protected]
Tel: 0845 468 0430

company profile

Company profiles
Company profile: Focus Training
Focus Training is a leading provider of Active IQ and YMCA Awards certified Personal Trainer courses. Flexible learning with full and part time courses available at venues across the UK. View full profile...
Company profiles
Company profile: Keiser UK Ltd
Keiser began its history of visionary sports science leadership over 40 years ago, rejecting the constraints of traditional resistance methods and focusing on the biomechanics and needs of the user. View full profile...
Company profiles
Company profile: Wattbike
Wattbike is the creator of the world’s most advanced and innovative indoor bikes, developed in association with world-class athletes and scientists. View full profile...
Company profiles
Company profile: Proinsight Research Ltd
We take time at the outset to understand your unique customer journey. Then we work together to build a programme that is designed to drive your customer experience strategy. View full profile...
Company profiles
Company profile: Legend Club Management Systems (UK) Ltd
Legend provides the leading software solution for driving improvements in leisure operations. We deliver savings and revenue gains, helping customers improve their business. View full profile...
Company profiles
Company profile: TRIB3 International Ltd
First established in Sheffield in January 2016 TRIB3 is a bootcamp boutique studio designed to excite all the senses and a workout to challenge our TRIB3 members and guests. View full profile...
Company profiles
Company profile: Core Health & Fitness
Core Health & Fitness is more than gym equipment, we offer innovative solutions for all your facility needs. View full profile...
Company profiles
Company profile: Jordan Fitness
Jordan Fitness have been at the forefront of premium gym design, with a strong reputation for high-quality functional fitness equipment, since it was established in 1989. View full profile...
Company profiles
Company profile: Harlands Group
Harlands Group is the leading provider of membership management services to leisure operators, processing over 2.3 million Direct Debits monthly. We do more than process payments, we make life easier and help our clients. View full profile...
Company profiles
Company profile: Incorpore Limited
Incorpore Ltd is a leading fitness and wellness company which has been successfully delivering solutions to thousands of companies since 2001. View full profile...
Company profiles
Company profile: Healthcheck Services Ltd
Here at Healthcheck Services, we want to empower you, your clients & your staff to live a healthier, better life. View full profile...
Company profiles
Company profile: Crown Sports Lockers
Crown Sports Lockers has designed, crafted and fitted bespoke timber furniture for spas, hotels and the sport and leisure sectors since 1993. View full profile...
Company profiles
Company profile: Merrithew™ - Leaders in Mindful Movement™
Merrithew™ enriches the lives of others with responsible exercise modalities and innovative, multidisciplinary fitness offerings worldwide. View full profile...
Company profiles
Company profile: TVS Group
The TVS Group supply and install sports and fitness flooring to a wide range of facilities. We cater for every type of exercise and every level of competition, from recreational to elite level performance. View full profile...
Company profiles
Company profile: Pavigym
PAVIGYM is the premier innovator of flooring and interactive solutions for the global fitness industry. View full profile...
Company profiles
Company profile: Xn Leisure Systems Ltd
Xn Leisure is a provider of cutting-edge health and fitness software, offering exceptional service to facilities in the private and public sector. View full profile...
Company profiles
Company profile: Precor
For more than 35 years, Precor has driven fitness forward. We continue that heritage every day, by advancing what’s possible in design innovation, member experience and service. View full profile...
Company profiles
Company profile: MoveGB
Move is the fitness marketplace connecting our partners with customers through the largest variety of activities and classes (with one membership) in the UK. View full profile...
Company profiles
Company profile: Stages Indoor Cycling
Stages Indoor Cycling is a product and technology company that is 100% focused on creating fun, empowering experiences for cyclists, both indoors, in studios and outside on the road. View full profile...
Company profiles
Company profile: EMD UK
EMD UK is the national governing body for group exercise. Funded by Sport England, EMD UK’s remit is to increase participation in group exercise. View full profile...
Company profiles
Company profile: Premier Software Solutions Ltd
Premier Software was founded in 1994 and has proven experience developing business management solutions specifically for the leisure industry. View full profile...
Company profiles
Company profile: EXF Fitness
EXF offer so much more than modular systems and pick and mix installations, they don’t stock ‘standard’ sizes as everything is produced to a bespoke design. View full profile...
Company profiles
Company profile: Physical Company Ltd
Physical Company provides specialist fitness solutions. This includes equipment, flooring, gym design, programming and training to individuals and organisations across the UK and Europe. View full profile...
Company profiles
Company profile: Fisikal Limited
Fisikal helps fitness professionals, operators and education organisations improve efficiencies and service through its online business management solutions. The custombuilt, facility management and product education platforms enable operators to manage their business online or via mobile. View full profile...
Company profiles
Company profile: Octane Fitness
A global innovator of high-performance fitness equipment, Octane Fitness, a Nautilus, Inc. brand, continually redefines exercise with unprecedented breakthroughs, such as the Max Trainer, LateralX, XT-One, xRide recumbent elliptical, Zero Runner and AirdyneX. View full profile...
Company profiles
Company profile: DFC
At DFC, we offer totally transparent revenue management solutions with clear pricing and no hidden extras. It’s our mission to help you improve your relationships with your customers so that they stay longer. View full profile...
Company profiles
Company profile: Myzone Group Ltd
At Myzone we reward Effort to solve the pervasive problem of ‘diminishing motivation within exercisers’ by leveraging the most relevant wearable technology for gym users. View full profile...
Company profiles
Company profile: Technogym
Founded in 1983, Technogym is a world-leading international supplier of technology and design-driven products and services in the wellness and fitness industry. View full profile...
Company profiles
Company profile: Matrix Fitness
At Matrix Fitness, our goal is to make innovative commercial fitness equipment that stands out and sets new industry standards. View full profile...
Company profiles
Company profile: MiE FitQuest
FitQuest (MiE Medical Research) are specialists in the field of human performance measurement. We have developed advanced measurement equipment including human telemetry, EMG, myometry, gait, goniometry, ECG & heart rate variability, providing us with a unique understanding of human physical performance and it’s measurement. View full profile...
Latest News
Technogym has announced a new initiative designed to find the stars of the future. The ...
Latest News
A number of US gym operators are facing lawsuits over their handling of membership fee ...
Latest News
1Rebel, the London-based boutique studio operator, has announced a new initiative to help support its ...
Latest News
One of the factors that has made the coronavirus outbreak so severe across the globe ...
Latest News
Mindfulness app provider, Headspace, is making a bid to support US-based healthcare professionals curb anxiety ...
Latest News
Nearly two thirds (64 per cent) of the world’s health and fitness clubs are currently ...
Latest News
Although the facts may seem less relevant now due to the coroavirus pandemic, new numbers ...
Latest News
Fitness professionals should use the coronavirus-induced lockdown – where possible – to enhance their knowledge ...
Features
Promotional feature
With a longstanding professional career in the fitness industry, we talk to Dawn Falkner Clark to find out more about her background and what the future holds for Be Fit Be You
Features
Body scanning
Body scanning has become a major fitness trend, offering both operators and members alike insight into their body composition, muscle mass and fat percentage. Operators offering body scanning share their experiences
Features
Supplier showcase
Pulse Fitness has collaborated with luxury health club operator Third Space to supply state-the-art strength equipment to its new site in London
Features
Changing rooms
Great changing rooms are one of the main reasons people join a gym. Get inspired by HCM’s roundup of the latest high-end installations
Features
feature
Consumers are seeking varied, effective workouts. It’s time to take a new approach to designing fitness areas, as Physical Company’s James Anderson explains
Features
Policy
CIMSPA and UK Coaching are combining REPs and the CIMSPA Exercise and Fitness Directory. Tara Dillon, CEO of CIMSPA and Mark Gannon, CEO of UK Coaching, explain what it means for exercise professionals and employers
Features
Supplier showcase
DW Fitness First and Gympass have extended their partnership to attract more corporate customers
Features
People
I don’t see any reason why we couldn’t double the size of our European portfolio of david lloyd clubs over the next four years
People
HCM people

Aaron Brooks-Thornett

Freely Given PT: founder
A donation-based payment system creates a non-discriminatory environment and empowers people to give what they think the service is worth. This also challenges me to keep service levels high
People
It’s no mistake that many successful boutiques have a baller brand strategist sitting at their core
Job search
POST YOUR JOB
Featured supplier news
Featured supplier: Incorpore and MoveGB ink groundbreaking partnership to transform corporate wellness offering
Incorpore and MoveGB have entered into a landmark partnership, combining the UK’s largest provider of corporate gym memberships with the nation’s biggest network of classes.
Featured supplier news
Featured supplier: FORA works with Power Plate to raise awareness of sitting disease through movement and vibration
With office workers spending over eight hours per day sitting at their desks, and one in six affected by mental health issues every year, it is no surprise that businesses are looking to introduce ‘wellness’ to the workplace
Opinion
promotion
The modern training gym champions functional fitness in a small group personal training model, with a premium service experience at its heart
Opinion: Overcome membership attrition with this surprising new industry trend: the modern training gym
Video Gallery
How to use the MZ-Bodyscan
MyZone
The Best Product for the Best Clubs Read more
More videos:
Catalogue Gallery
Click on a catalogue to view it online
Directory
Spa software
SpaBooker: Spa software
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Direct debit solutions
Harlands Group: Direct debit solutions
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Trade associations
International SPA Association - iSPA: Trade associations
Wearable technology solutions
MyZone: Wearable technology solutions
Exercise equipment
Star Trac / Core Health & Fitness: Exercise equipment
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Fitness equipment
Healthcheck Services Ltd: Fitness equipment
Property & Tenders
Greywell, Hampshire
Barnsgrove Health and Wellness Club
Property & Tenders
Derby City Council
Property & Tenders
Diary dates
19-24 Apr 2020
tbc, Beijing, China
Diary dates
04 Jun 2020
Marriott Forest of Arden Hotel & Country Club, Birmingham, United Kingdom
Diary dates
13 Jun 2020
Worldwide, Various,
Diary dates
17-18 Jun 2020
ExCeL London, London, United Kingdom
Diary dates
06-07 Jul 2020
Eastwood Hall, Nottingham, United Kingdom
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
30-31 Oct 2020
NEC, Birmingham, United Kingdom
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates

company profile

Company profiles
Company profile: Proinsight Research Ltd
We take time at the outset to understand your unique customer journey. Then we work together to build a programme that is designed to drive your customer experience strategy. View full profile...

Proinsight Research Ltd

Studio 529, Metal Box Factory, 30 Great Guildford Street, London, SE1 0HS United Kingdom
Company profile: Proinsight Research Ltd Company profile: Proinsight Research Ltd
Established
April 2014

Key personnel
David Hopkins - Managing Director
Oliver Matthews – Operations Director
Karen Lee – Client Services Manager
Pawel Blaszkowski – Business Development
Chloe Stone – Account Manager
Dawn-Anne McAneny – Account Manager
Will Relf – Programme Co-ordinator
George Hudson – Programme Co-ordinator
Sioned Knight – Programme Co-ordinator
Augustina Amoanyame – Programme Co-ordinator
Shannon Gale – Programme Co-ordinator
Anton Layne - Apprentice
Iveta Webster - Financial Coordinator
Mhairi Fitzpatrick - Executive Director
Andy Kay - Executive Director

Product range

Mystery Shopping: We are customer experience fanatics and we believe that all consumers have a right to incredible service.

We take time at the outset to understand your unique customer journey. Then we work together to build a programme that is designed to drive your customer experience strategy. Data flows into your online platform allowing your managers to get instant visibility on what is happening on the front line. This means they can less time on reporting and more time creating fans.

Smart Audit : Save management time and cost. SmartAudit will revolutionise how you manage your company’s internal audits. Data is collated on a central platform, formatted and made report ready at the press of a button.

Research: Our research programmes will help you develop your understanding of your organisation’s stakeholders and drive strategic decisions for business growth.

Main services
Our main services are mystery shopping, internal audits and consumer research.

Additional services
We carry out consumer research projects for our clients under the categories of customer acquisition (e.g. non-user research projects, online joining process), customer retention (e.g. National Benchmark Survey, user research projects, consumer exit research) and evidence-based bespoke projects, which includes physical activity impact assessments.

Key customers
Our key clients within the leisure and sports sector, and include large multi-site companies such as Better / GLL (Greenwich Leisure Limited), Everyone Active, Anytime Fitness and Parkwood Leisure, as well as single-site operators such as Surrey Sports Park and Fulham FC. We work with educational facilities, Trusts, private and council operated facilities.

Shows attending in 2018
SIBEC Europe
SIBEC UK
FIBO
Elevate
ukactive Conference
LIW

Contact details
Email: [email protected]
Tel: 0845 468 0430

company profile

Company profiles
Company profile: Focus Training
Focus Training is a leading provider of Active IQ and YMCA Awards certified Personal Trainer courses. Flexible learning with full and part time courses available at venues across the UK. View full profile...
Company profiles
Company profile: Keiser UK Ltd
Keiser began its history of visionary sports science leadership over 40 years ago, rejecting the constraints of traditional resistance methods and focusing on the biomechanics and needs of the user. View full profile...
Company profiles
Company profile: Wattbike
Wattbike is the creator of the world’s most advanced and innovative indoor bikes, developed in association with world-class athletes and scientists. View full profile...
Company profiles
Company profile: Proinsight Research Ltd
We take time at the outset to understand your unique customer journey. Then we work together to build a programme that is designed to drive your customer experience strategy. View full profile...
Company profiles
Company profile: Legend Club Management Systems (UK) Ltd
Legend provides the leading software solution for driving improvements in leisure operations. We deliver savings and revenue gains, helping customers improve their business. View full profile...
Company profiles
Company profile: TRIB3 International Ltd
First established in Sheffield in January 2016 TRIB3 is a bootcamp boutique studio designed to excite all the senses and a workout to challenge our TRIB3 members and guests. View full profile...
Company profiles
Company profile: Core Health & Fitness
Core Health & Fitness is more than gym equipment, we offer innovative solutions for all your facility needs. View full profile...
Company profiles
Company profile: Jordan Fitness
Jordan Fitness have been at the forefront of premium gym design, with a strong reputation for high-quality functional fitness equipment, since it was established in 1989. View full profile...
Company profiles
Company profile: Harlands Group
Harlands Group is the leading provider of membership management services to leisure operators, processing over 2.3 million Direct Debits monthly. We do more than process payments, we make life easier and help our clients. View full profile...
Company profiles
Company profile: Incorpore Limited
Incorpore Ltd is a leading fitness and wellness company which has been successfully delivering solutions to thousands of companies since 2001. View full profile...
Company profiles
Company profile: Healthcheck Services Ltd
Here at Healthcheck Services, we want to empower you, your clients & your staff to live a healthier, better life. View full profile...
Company profiles
Company profile: Crown Sports Lockers
Crown Sports Lockers has designed, crafted and fitted bespoke timber furniture for spas, hotels and the sport and leisure sectors since 1993. View full profile...
Company profiles
Company profile: Merrithew™ - Leaders in Mindful Movement™
Merrithew™ enriches the lives of others with responsible exercise modalities and innovative, multidisciplinary fitness offerings worldwide. View full profile...
Company profiles
Company profile: TVS Group
The TVS Group supply and install sports and fitness flooring to a wide range of facilities. We cater for every type of exercise and every level of competition, from recreational to elite level performance. View full profile...
Company profiles
Company profile: Pavigym
PAVIGYM is the premier innovator of flooring and interactive solutions for the global fitness industry. View full profile...
Company profiles
Company profile: Xn Leisure Systems Ltd
Xn Leisure is a provider of cutting-edge health and fitness software, offering exceptional service to facilities in the private and public sector. View full profile...
Company profiles
Company profile: Precor
For more than 35 years, Precor has driven fitness forward. We continue that heritage every day, by advancing what’s possible in design innovation, member experience and service. View full profile...
Company profiles
Company profile: MoveGB
Move is the fitness marketplace connecting our partners with customers through the largest variety of activities and classes (with one membership) in the UK. View full profile...
Company profiles
Company profile: Stages Indoor Cycling
Stages Indoor Cycling is a product and technology company that is 100% focused on creating fun, empowering experiences for cyclists, both indoors, in studios and outside on the road. View full profile...
Company profiles
Company profile: EMD UK
EMD UK is the national governing body for group exercise. Funded by Sport England, EMD UK’s remit is to increase participation in group exercise. View full profile...
Company profiles
Company profile: Premier Software Solutions Ltd
Premier Software was founded in 1994 and has proven experience developing business management solutions specifically for the leisure industry. View full profile...
Company profiles
Company profile: EXF Fitness
EXF offer so much more than modular systems and pick and mix installations, they don’t stock ‘standard’ sizes as everything is produced to a bespoke design. View full profile...
Company profiles
Company profile: Physical Company Ltd
Physical Company provides specialist fitness solutions. This includes equipment, flooring, gym design, programming and training to individuals and organisations across the UK and Europe. View full profile...
Company profiles
Company profile: Fisikal Limited
Fisikal helps fitness professionals, operators and education organisations improve efficiencies and service through its online business management solutions. The custombuilt, facility management and product education platforms enable operators to manage their business online or via mobile. View full profile...
Company profiles
Company profile: Octane Fitness
A global innovator of high-performance fitness equipment, Octane Fitness, a Nautilus, Inc. brand, continually redefines exercise with unprecedented breakthroughs, such as the Max Trainer, LateralX, XT-One, xRide recumbent elliptical, Zero Runner and AirdyneX. View full profile...
Company profiles
Company profile: DFC
At DFC, we offer totally transparent revenue management solutions with clear pricing and no hidden extras. It’s our mission to help you improve your relationships with your customers so that they stay longer. View full profile...
Company profiles
Company profile: Myzone Group Ltd
At Myzone we reward Effort to solve the pervasive problem of ‘diminishing motivation within exercisers’ by leveraging the most relevant wearable technology for gym users. View full profile...
Company profiles
Company profile: Technogym
Founded in 1983, Technogym is a world-leading international supplier of technology and design-driven products and services in the wellness and fitness industry. View full profile...
Company profiles
Company profile: Matrix Fitness
At Matrix Fitness, our goal is to make innovative commercial fitness equipment that stands out and sets new industry standards. View full profile...
Company profiles
Company profile: MiE FitQuest
FitQuest (MiE Medical Research) are specialists in the field of human performance measurement. We have developed advanced measurement equipment including human telemetry, EMG, myometry, gait, goniometry, ECG & heart rate variability, providing us with a unique understanding of human physical performance and it’s measurement. View full profile...
Job search
POST YOUR JOB
Featured supplier news
Featured supplier: Incorpore and MoveGB ink groundbreaking partnership to transform corporate wellness offering
Incorpore and MoveGB have entered into a landmark partnership, combining the UK’s largest provider of corporate gym memberships with the nation’s biggest network of classes.
Featured supplier news
Featured supplier: FORA works with Power Plate to raise awareness of sitting disease through movement and vibration
With office workers spending over eight hours per day sitting at their desks, and one in six affected by mental health issues every year, it is no surprise that businesses are looking to introduce ‘wellness’ to the workplace
Opinion
promotion
The modern training gym champions functional fitness in a small group personal training model, with a premium service experience at its heart
Opinion: Overcome membership attrition with this surprising new industry trend: the modern training gym
Video Gallery
How to use the MZ-Bodyscan
MyZone
The Best Product for the Best Clubs Read more
More videos:
Catalogue Gallery
Click on a catalogue to view it online
Directory
Spa software
SpaBooker: Spa software
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Direct debit solutions
Harlands Group: Direct debit solutions
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Trade associations
International SPA Association - iSPA: Trade associations
Wearable technology solutions
MyZone: Wearable technology solutions
Exercise equipment
Star Trac / Core Health & Fitness: Exercise equipment
Independent service & maintenance
Servicesport UK Limited: Independent service & maintenance
Fitness equipment
Healthcheck Services Ltd: Fitness equipment
Property & Tenders
Greywell, Hampshire
Barnsgrove Health and Wellness Club
Property & Tenders
Derby City Council
Property & Tenders
Diary dates
19-24 Apr 2020
tbc, Beijing, China
Diary dates
04 Jun 2020
Marriott Forest of Arden Hotel & Country Club, Birmingham, United Kingdom
Diary dates
13 Jun 2020
Worldwide, Various,
Diary dates
17-18 Jun 2020
ExCeL London, London, United Kingdom
Diary dates
06-07 Jul 2020
Eastwood Hall, Nottingham, United Kingdom
Diary dates
21-24 Sep 2020
Loews Coronado Bay Resort, Coronado, United States
Diary dates
17-23 Oct 2020
Pinggu, Beijing, China
Diary dates
30-31 Oct 2020
NEC, Birmingham, United Kingdom
Diary dates
27-28 Nov 2020
Athena, Leicester, United Kingdom
Diary dates
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MINDBODY, Inc.
MINDBODY, Inc.