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FITNESS, HEALTH, WELLNESS
Gold company profile

TRP (powered by Fitronics)

About us   |   Contact us
Fitronics is the parent company of TRP, CoursePro and Member Experience Awards and is part of the wider Jonas Group of Companies. We truly understand our customers' needs and challenges and become an invaluable extension of their team.
Find out more about TRP (powered by Fitronics) here...
TRP (powered by Fitronics): News and press releases
04 Jan 2024
Virgin Active has been partnered with CoursePro since 2016 when they initially rolled out the software across their UK estate to support with the management of swim and tennis programmes.
29 Nov 2023
Fitronics is delighted to announce its newest partner to the Consult brand; Keith Smith.
03 Mar 2023
Fitronics MD, Daniel Haywood, is cycling from Lands End to John O’Groats to raise money for Bath Mind in April 2023.
06 Dec 2022
The fitness industry is robust, it’s seen off many recessions and we’re currently going through some tough times. It’s during these times that we need to focus on the where and the what. Where can I get the biggest return and what can I do to maximise this return?
27 Sep 2022
Leading software company Fitronics has launched an all-new website featuring its leading sports and fitness technology brands; The Retention People (TRP), CoursePro (CAP2) and Strive.
TRP (powered by Fitronics): featured in HCM and Fit Tech magazines
Health Club Management 2023 issue 9
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit
Health Club Management 2022 issue 11
Each health club has its own requirements and challenges, but the right software solution can make all the difference, as Steph Eaves discovers
Health Club Management 2022 issue 11
Fuel the debate about issues across the industry and share your best practice. We’d love to hear from you – [email protected]
Health Club Management 2022 issue 3
The UK health club sector could grow to engage up to 35 per cent of the population, according to a Fitronics study, reports Marc Jones
About TRP (powered by Fitronics)
CoursePro
The TRP Software Suite
About us

Fitronics is the parent company of TRP, CoursePro and Member Experience Awards and is part of the wider Jonas Group of Companies. They develop effective, user-friendly software for the sport, health and fitness industry to improve member retention, elevate member experiences with automated and targeted communications as well, provide interactive software for coaches to deliver, manage and asses their learners from one place.

Product range and services

TRP Interact is where it all began for Fitronics back in 2001. Our research showed then, and continues to show now, that members who are spoken to when they visit have better retention rates. Interact gives a systematic way of managing your staff ’s gym-floor interactions with members and measuring their effectiveness of retention.
Interact’s ‘Signpost’ functionality allows you to target specific member groups for conversation based on their risk-of-dropout, membership type, join date and more! The software encourages a change of culture and promotes face-to-face communication to develop personable relationships and maintain continuous business.

TRP Digital enables operators to build rule-based, automated email and SMS journeys, using member information such as membership type, age groups, and gender to keep members engaged with tailored content when they are away from your facility. Using our exclusive risk-of-dropout algorithm, you can even set up Digital to automatically reach out to members when they become ‘high-risk’ whilst awarding those who regularly visit the club for their effort. The software allows you to trigger communications right from the on-boarding stage where you can schedule ‘welcome’ emails to check-in on new members a few days later to gain insight into their experience and develop touch points for assistance to maintain a high level of service.

TRP Insight is a Net Promoter Score based member feedback tool built specifically for health and fitness clubs. The user-friendly system allows you to tap into invaluable member feedback at-scale and easily identifies trends to make informed decisions, improve member experience, and grow revenue through referrals and upsells.
TRP (powered by Fitronics) video gallery:
Plans for the next 12 months
Over the next 12 months, we are dedicated to showcasing our newly acquired business, Workflow Asset Management (WAM) to provide our leisure-based customers with an efficient way to manage their assets. WAM’s cloud-based software allows businesses to take control of their asset management and make informed decisions to ensure facilities run smoothly.
We will also be hosting our annual summits which will take place on the 3rd and 4th October 2023 in Solihull, West Midlands.
Interested in attending? Contact us via [email protected]
Key personnel
Daniel Haywood, managing director
Marc Jones, head of customer experience
Eddy Graham, sales account manager
Connah Lloyd, sales account manager
Peter King, commerical sales manager
Dave Ling, regional account manager
Key customers
We work with over 300 companies globally representing 1,200 facilities across the sector.
Testimonial
“Your willingness to work with us through the pandemic meant and continues to mean a lot to us. The product continues to provide us with valuable input and actionable knowledge. It's essential.”
– Ken Brown, owner, Fitness Incentive
TRP (powered by Fitronics)
Tel: 0330 1280971
Address: House of Fitronics, 4 & 5 Palace Yard Mews, Bath, Somerset, BA1 2NH, United Kingdom
Daniel Haywood, managing director
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HCM promotional features
Sponsored
This collaboration underscores Ridgeway’s commitment to enhancing spaces, providing an unrivalled environment for gym enthusiasts and health club members
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Sponsored
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Sponsored profile: Technogym
The GM of The Club & Spa Bristol tells us about the cutting edge club refresh that showcases the Technogym Artis Line
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Promotion
Small group training is popular for its energy, but must evolve to retain popularity, says the director of training at Matrix Fitness
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Sponsored
Creating successful training environments requires a deep knowledge of functional design. Gregory Bradley, sales director at BLK BOX Fitness talks us through the company’s approach
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Promotion
Using research that revealed three key pillars for cardio exercisers, Life Fitness has created its greatest-ever console: the Discover SE4
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HCM magazine
HCM People

Jamie Groves

MD, Denbighshire Leisure
Denbighshire Leisure’s turnover has increased by 25 per cent since 2021, so the developments have paid for themselves and more
HCM magazine
The right storage can transform the flow and feel of your training spaces and the user experience. Steph Eaves asks the experts for their most creative solutions
HCM magazine
Consumers tell us they want support in leading longer, healthier lives and we’re the only industry sector with the capability of delivering on this, so we must ensure strategy is aligned with demand
HCM magazine
It's about health being everybody’s business and recognising that inclusion is everyone’s responsibility
HCM magazine
Kath Hudson talks to industry experts from around the world about their key takeaways from last year and their hopes for 2024
Featured supplier news
Featured supplier news: seca TRU: Medical values for medical fitness
Developed for the world of medicine, tailored to the needs of modern fitness studios. The seca TRU seamlessly provides medical expertise for health-focused training with a clinically validated body composition analysis meeting the health and fitness industry's evolving demands.
Featured supplier news
Featured supplier news: Longevity and recovery specialist Jonathan Leary to headline PerformX 2024
PerformX Live, the premier business of fitness event, has announced Dr Jonathan Leary, founder and CEO of Remedy Place, as the headliner for its 2024 event.
Catalogue Gallery
Click on a catalogue to view it online
Featured press releases
Precor UK press release: Precor launches new functional strength training line powered by BeaverFit
Precor, trusted fitness solution provider to more than 14,000 global facilities, has selected BeaverFit, the world’s largest supplier of fitness equipment to U.S. and NATO militaries, to design and manufacture their new functional training line.
Featured press releases
The Health & Fitness Institute press release: THFI Launches Wellness Coaching Qualification Aimed at NHS Relief and Economic Boost
Recent data from UK Active has revealed that a shocking 25% of the UK’s population is classed as ‘inactive,’ averaging less than 30 minutes of exercise a week.
Directory
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Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Salt therapy products
Himalayan Source: Salt therapy products
Snowroom
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Art of Cryo: Cryotherapy
Lockers
Crown Sports Lockers: Lockers
Property & Tenders
Loughton, IG10
Knight Frank
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
11-14 Apr 2024
Exhibition Centre , Cologne, Germany
Diary dates
22-24 Apr 2024
Galgorm Resort, York,
Diary dates
30 May - 02 Jun 2024
Rimini Exhibition Center, Rimini, Italy
Diary dates
08-08 Jun 2024
Worldwide, Various,
Diary dates
11-13 Jun 2024
Raffles City Convention Centre, Singapore, Singapore
Diary dates
12-13 Jun 2024
ExCeL London, London, United Kingdom
Diary dates
22-25 Oct 2024
Messe Stuttgart, Germany
Diary dates
04-07 Nov 2024
In person, St Andrews, United Kingdom
Diary dates
Gold company profile

TRP (powered by Fitronics)

About us   |   Contact us
Fitronics is the parent company of TRP, CoursePro and Member Experience Awards and is part of the wider Jonas Group of Companies. We truly understand our customers' needs and challenges and become an invaluable extension of their team.
Find out more about TRP (powered by Fitronics) here...
TRP (powered by Fitronics): News and press releases
04 Jan 2024
Virgin Active has been partnered with CoursePro since 2016 when they initially rolled out the software across their UK estate to support with the management of swim and tennis programmes.
29 Nov 2023
Fitronics is delighted to announce its newest partner to the Consult brand; Keith Smith.
03 Mar 2023
Fitronics MD, Daniel Haywood, is cycling from Lands End to John O’Groats to raise money for Bath Mind in April 2023.
06 Dec 2022
The fitness industry is robust, it’s seen off many recessions and we’re currently going through some tough times. It’s during these times that we need to focus on the where and the what. Where can I get the biggest return and what can I do to maximise this return?
27 Sep 2022
Leading software company Fitronics has launched an all-new website featuring its leading sports and fitness technology brands; The Retention People (TRP), CoursePro (CAP2) and Strive.
TRP (powered by Fitronics): featured in HCM and Fit Tech magazines
Health Club Management 2023 issue 9
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit
Health Club Management 2022 issue 11
Each health club has its own requirements and challenges, but the right software solution can make all the difference, as Steph Eaves discovers
Health Club Management 2022 issue 11
Fuel the debate about issues across the industry and share your best practice. We’d love to hear from you – [email protected]
Health Club Management 2022 issue 3
The UK health club sector could grow to engage up to 35 per cent of the population, according to a Fitronics study, reports Marc Jones
About TRP (powered by Fitronics)
CoursePro
The TRP Software Suite
About us

Fitronics is the parent company of TRP, CoursePro and Member Experience Awards and is part of the wider Jonas Group of Companies. They develop effective, user-friendly software for the sport, health and fitness industry to improve member retention, elevate member experiences with automated and targeted communications as well, provide interactive software for coaches to deliver, manage and asses their learners from one place.

Product range and services

TRP Interact is where it all began for Fitronics back in 2001. Our research showed then, and continues to show now, that members who are spoken to when they visit have better retention rates. Interact gives a systematic way of managing your staff ’s gym-floor interactions with members and measuring their effectiveness of retention.
Interact’s ‘Signpost’ functionality allows you to target specific member groups for conversation based on their risk-of-dropout, membership type, join date and more! The software encourages a change of culture and promotes face-to-face communication to develop personable relationships and maintain continuous business.

TRP Digital enables operators to build rule-based, automated email and SMS journeys, using member information such as membership type, age groups, and gender to keep members engaged with tailored content when they are away from your facility. Using our exclusive risk-of-dropout algorithm, you can even set up Digital to automatically reach out to members when they become ‘high-risk’ whilst awarding those who regularly visit the club for their effort. The software allows you to trigger communications right from the on-boarding stage where you can schedule ‘welcome’ emails to check-in on new members a few days later to gain insight into their experience and develop touch points for assistance to maintain a high level of service.

TRP Insight is a Net Promoter Score based member feedback tool built specifically for health and fitness clubs. The user-friendly system allows you to tap into invaluable member feedback at-scale and easily identifies trends to make informed decisions, improve member experience, and grow revenue through referrals and upsells.
TRP (powered by Fitronics)
Tel: 0330 1280971
Address: House of Fitronics, 4 & 5 Palace Yard Mews, Bath, Somerset, BA1 2NH, United Kingdom
Daniel Haywood, managing director
TRP (powered by Fitronics) video gallery:
Key personnel
Daniel Haywood, managing director
Marc Jones, head of customer experience
Eddy Graham, sales account manager
Connah Lloyd, sales account manager
Peter King, commerical sales manager
Dave Ling, regional account manager
Key customers
We work with over 300 companies globally representing 1,200 facilities across the sector.
Plans for the next 12 months
Over the next 12 months, we are dedicated to showcasing our newly acquired business, Workflow Asset Management (WAM) to provide our leisure-based customers with an efficient way to manage their assets. WAM’s cloud-based software allows businesses to take control of their asset management and make informed decisions to ensure facilities run smoothly.
We will also be hosting our annual summits which will take place on the 3rd and 4th October 2023 in Solihull, West Midlands.
Interested in attending? Contact us via [email protected]
Testimonial
“Your willingness to work with us through the pandemic meant and continues to mean a lot to us. The product continues to provide us with valuable input and actionable knowledge. It's essential.”
– Ken Brown, owner, Fitness Incentive
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