THE UK’S LEADING SPA, WELLNESS AND LEISURE MANAGEMENT SOFTWARE

THE FUTURE OF SPA MANAGEMENT IS COMING

THE PREMIER FAMILY

RELAX, WE HAVE YOU COVERED

Premier Software (Premier) covers everything you need to manage your spa, wellness or leisure services.

Whether an independent spa or multi-site hotel, Premier helps take online bookings, measure performance reports and manage memberships all whilst flexibly integrating with existing Property Management Systems.

Why not join the 70% of spas using Premier Software?

EXPERIENCE PREMIER’S FULL PACKAGE OF FEATURES

SPA FEATURES

Set-up spa treatments and packages to suit all visitors, before increasing online bookings and revenue with Premier’s onejourney® integration.

LEISURE FUNCTIONS

Premier Software enables flexible membership options and facility access, giving you full control whilst strengthening member retention.

GOLF MODULE

From tee sheet booking to equipment hire, Premier’s Golf module ensures your golfing grounds are managed effectively.

THE FEATURES AT THE HEART OF PREMIER SOFTWARE...

EASY BOOKING

Maximise treatments and packages bookings in an easy-to-read diary.

CONSULTATION FORMS

Practice safety with medical forms and prompts to warn or deny client treatments.

ONLINE WITH ONEJOURNEY®

Upsell spa packages and upgrades online seamlessly with onejourney®.

MARKETING

Automate the sending of email and marketing via email for the perfect time.

MEMBERSHIPS

Set tiered memberships, time bands and offer loyalty schemes for facilities.

REPORTING

Automate reports to measure business performance and forecast revenue.

STAFF SCHEDULING

Look after staff using rota management and Repetitive Strain Injury indicators.

RETAIL

Manage items for recommendation and sale, alongside stocktakes and new orders.

PAYMENT OPTIONS

From deposits to pre-payments, Premier enables secure options for payment.

INTEGRATIONS

Premier Software integrates with leading PMS, payment interfaces and access control systems. Discover all on our Partners page.

EVERYTHING YOU NEED

We offer everything you need to maximise your Premier Software system.

Premier SMS

100 free SMS when opening an account

Part of the Marketing feature

Use for offers, reminders and membership renewals

Prices start from 3.8p per text

GIFT CARDS

Branded gift cards

Designed in-house

Including branded carriers

Prices start from £645 + VAT for 500 gift cards and carriers

LOYALTY TAGS

Branded loyalty tags

Designed in-house

Helps increase client retention

Prices start from £145 + VAT for 300 loyalty tags

HARDWARE

Barcode scanner

Thermal receipt printer

Till drawer

All-in-one computer

Prices start from £65 + VAT

Training Days

Go live or project management

1-2 days training options

5-6 day full training schedules

Bespoke training plans

Prices start from £395 + VAT per day

Premier Postcode

Automatically fills client card with ease

Uses house number and postcode

Cuts down wait time

£195 + VAT for the first year. £85 + VAT thereafter

Email by Premier Software

Professional email marketing account

Part of Marketing feature

Suitable for 10,000+ emails a month

£10 + VAT pcm for 10,000 emails

Membership Cards

Designed in-house

Bespoke membership cards

Barcode, magnetic or proximity options

Prices start from £295 + VAT for 500 membership cards

Premier Payment Solutions

In partnership with Monek Ltd

Chip and PIN terminals

On-screen payments

Online payment gateway

Prices available on request

What our clients say...

Hida Shuleta, Spa & Health Club Manager, at The Landmark Hotel

"[Premier Software] is at the heart of everything we do. From reporting to reservations right through to future forecasting and membership access through the secure card system. It also integrates with our property management system – Opera – which means guests can enjoy treatments without having to set up a separate account as everything is charged straight to their bedroom.

No matter what the query or issue, the support team have been fantastic. Previously I would have waited days for a response but since using... Premier, the response is almost instantaneous, and if they can’t provide a solution there and then, I am given a timeframe as to when I can expect a response."

What our clients say...

Julie Chambers, Spa Manager at The Belfry

“[Premier Spa] just makes everything simple. From its integration with OPERA through to increasing bookings and availability through [onejourney®]. The support team are fantastic. If we ever encounter a problem they are just a phone call away and are quick to respond, which is essential in a fast-paced environment where the guest experience is the key to our fantastic reputation.”

What our clients say...

Ciara Power, Spa Manager at The Europe Hotel & Resort

“[Premier Software] is at the heart of everything we do from retaining client data and memberships through to treatments and class booking. The software enables our guests to enjoy the five-star experience ESPA at The Europe is well-known for.”

What our clients say...

Michael Kay, Group Leisure Manager at English Lakes Hotels

"Fundamental to the success of English Lakes is the ability to manage multiple sites through one business management system, whilst integrating with our PMS and access systems. Having worked with previous providers, we were acutely aware that most focus on single elements such as membership, spa and salon, and we needed a flexible system which seamlessly brings together all our operations through one dashboard. [Premier Software] provides an unrivalled solution which enables us to manage our health club memberships, spa services and water sports centre activities, whilst providing a flawless service to our visitors."

What our clients say...

Emily Williams, Senior Spa Therapist at Nant Ddu Health Spa

"[Premier Software's] capabilities are vast. We are continually learning how to fully utilise the software, but once you know how, it is so straight forward and easy to use.

There are many features within the software, such as automated marketing, which helps save time. Keeping the spa front of mind is essential and [Premier] makes it so easy."

What our clients say...

Phil Harper, Group Spa Operations Manager at 3D Leisure

"[Premier Software] in itself is what works well for us – to identify any individual portion of [Premier] as better than the rest is a difficult task. It’s a well-rounded tool that allows for a great many improvements within a business."

What our clients say...

Stuart Russell, Health Club & Spa Manager at Crown Spa Hotel

"Online by Premier Software has completely revolutionised the way we engage with clients and has opened up a whole new customer base for the spa, enabling us to engage with both new and existing clients at a time to suit them.

Online integrates seamlessly with Premier Software and we have complete control of the date, time and treatments available. In the first month, we saw spa treatment booking increase by 20 per cent and we are looking to maintain this level going forward, whilst expanding the treatments that can be booked."

Our partners

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