Star Trac / Core Health & Fitness
Star Trac / Core Health & Fitness
Star Trac / Core Health & Fitness
Health Club Management

Health Club Management

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Health Club Management

Health Club Management

News

PayAsUGym introduces facial recognition feature to ID verification process

Online gym pass provider PayAsUGym is rolling out an "enhanced customer verification feature", designed to provide gym operators with greater control over who is using their facilities.

The features are similar to those used in other sectors – such as home rentals platform AirBnB – and include ID checks, identity verification, document checks, facial recognition and two-step mobile phone verification.

PayAsUGym also hopes the feature will reduce the time it takes front-of-house staff to process first-time visitors, as the checks will be carried out online prior to a new customer using a gym.

Participating gym operators can opt in to the new service and will be given the ability to set and manage the level of verification they require on a club-by-club basis, depending on the requirements of each location.

It is the first new development launch since PayAsUGym secured a £6.5m Series A investment round led by Albion Capital.

"The challenge for gym operators to attract new customers is constant, which means providing secure access to new and unknown guests is a necessity for business growth," said Neil Harmsworth, PayAsUGym chief operating officer and co-founder.

"These new enhanced customer verification features will give our gym partners confidence in their new-customer processes and have the added benefit of speeding up the experience at front-of-house.”

The pay-as-you-go service currently has more than 2,700 venues on its platform, representing more than a third of the UK market.

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Online gym pass provider PayAsUGym is rolling out of an "enhanced customer verification feature", designed to provide gym operators with greater control over who is using their facilities.
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News

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Features
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Our industry needs to get older people significantly more active if the UK is to avoid a major crisis in social care, says a new report. Abi Harris explains what the key findings mean for you
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People
A couple of years ago, I attended a women’s leadership summit at IHRSA. I really enjoyed being in a room with female business leaders and left inspired to do more of that kind of activity, but couldn’t find an outlet
People
We’re seeing more big box gyms opening boutique-style offerings within their clubs. The question is, can they be good at delivering one thing when they have all the other gym operations to deliver? Because let’s be honest – if they can do that, our concept is in trouble!
People
That’s the biggest change I see in the fitness industry now: these young people come up with a new concept and they get capital to launch it, as opposed to the old days when you were under-financed.”
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I don’t think there’s a better way to shred fat and build definition than via group exercise kickboxing/boxing and more importantly, it’s flat-out super fun
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The new FIBO CAMPUS will have 13 themed sessions, ranging from fitness and health through personnel management to digitisation, offering a line-up for visitors – be they gym operators, physiotherapists or trainers
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The capitalist model may create wealth in the short term, but if it doesn’t address the broader issue of serving society, it risks losing its licence to operate. If inequality grows, that might force more difficult change
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In London, people are familiar with the boutique concept, but elsewhere it’s still relatively new, so initially it was a challenge to educate people in Manchester about our benefits, when they were used to paying budget club prices
People
As an operator, you need to pick your price point and do what you can for that, but do it really well. We have great quality facilities, but what we offer isn’t luxury
People
We’ll be opening our own fitness studios, offering a mixture of group and personal training, and bringing our own consumer products to market via a new partnership with Moda Living
People
Promotional Feature
Promotional feature
Precor partners with eGym SmartStart on its CV equipment to provide gym members with a fully individualised, connected training experience that delivers motivational results
Job search
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Featured supplier news
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Property & Tenders
Diary dates
27-28 Feb 2019
Chesford Grange, Kenilworth, United Kingdom
Diary dates
07-09 Mar 2019
Shanghai New International Expo Center, Shanghai, China
Diary dates
Star Trac / Core Health & Fitness
Star Trac / Core Health & Fitness