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Health Club Management

Health Club Management

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Health Club Management

Health Club Management

Job opportunity with Raw Corporate Health Ltd
Gym and Spa Duty Manager
Raw Corporate Health Ltd
Competitive
London, United Kingdom
12 Nov 2017
Southwest London
Permanent

RCH is a specialist private club, spa and gym management company in the residential and corporate sector. Founded in 2001, we now manage in excess of 25 facilities in the UK, predominantly in the London area. We also consult to the top developers and architects in the UK assisting in the development of exclusive apartment buildings private Clubs and Spas.

This role will be based at a new high-end luxury residential development in Southwest London.

We are looking for Gym & Spa Duty Manager to start in November to help us launch the exclusive residential club facility, which features a Swimming Pool and Thermal areas, State of the Art Gym and Treatment Rooms.

Role:
As a Gym & Spa Duty Manager, you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the development and will be the first and main point of contact for all queries within the Club.

Duties:
As a Gym & Spa Duty Manager, your key day-to-day duties involve the operation of the entire Club facility, reporting into the Gym & Spa Manager.

Key responsibilities will include:
* Ensuring the provision of excellent and highly efficient services within the Club.
* Building strong working relationships with residents, guests, external contractors and colleagues
* Set up and close of the Club
* Conducting regular facility inspections and operations
* Acting as the main point of contact for all enquiries from residents and guests
* Dealing with booking requests for all Club activities, including screening room bookings, serving refreshments, booking treatments, personal training, fitness activities and external practitioners
* Servicing the residents and guests within the club lounge and throughout the entire club facility.
* Helping to ensure the safety of all residents, guest and staff at the development

Skills and Experience

Must:
* REPS level 3 (or equivalent)
* Good written and verbal command of the English Language and have a thorough knowledge of the Hospitality industry
* Good standards of computer literacy in Microsoft Word, Excel, PowerPoint and Excel
* Health and Safety experience
* Significant experience gained within a similar role
* Previous experience of delivering excellent customer service
* Well organised with attention to detail
* Good communicator with excellent people skills
* Ability to handle multiple tasks at one time often switching from one to another without loss of efficiency or composure
* Must be detailed oriented, friendly and organized
* Excellent customer service, communication, and interpersonal skills required

Desirable:
* Pool Plant trained
* First Aid and/or RLSS Emergency Responder qualified
* Experience in a Spa

Apply now if you are interested by submitting your CV PLUS covering letter by clicking on ‘apply now’.
apply now
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