Les Mills
Les Mills
Les Mills
Health Club Management

Health Club Management

Follow Health Club Management on Twitter Like Health Club Management on Facebook Join the discussion with Health Club Management on LinkedIn Subscribe to Health Club Management
UNITING THE WORLD OF FITNESS
Get the latest news, jobs and features in your inbox
Health Club Management

Health Club Management

features

People profile: Richard Brown

Healthy living and sport manager, Blackburn with Darwen council

Published in Health Club Management 2018 issue 11
Richard Brown has seen first-hand how physical activity participation can be boosted in a community
Richard Brown has seen first-hand how physical activity participation can be boosted in a community
You can do lots of great stuff, but find there are still large numbers of people who don’t engage. If you can start to understand why, then you’re onto something

Tell us about the re:fresh scheme
In 2006/07 Blackburn with Darwen had one of the lowest levels of adult participation in physical activity in the whole country, along with a range of other poor health outcomes. Because of this, Blackburn with Darwen Borough Council and Public Health entered into a unique partnership, investing £6m over an initial three years in the re:fresh initiative, which launched in July 2008 – we’ve just celebrated our 10 year anniversary!

re:fresh is best-known for being a large-scale, free leisure initiative, but it was more than that, there’s a real focus on engaging and enabling people to make a change. A new brand identity – one not associated with the council or NHS – along with boosted capacity for community engagement and more health trainers working with people one-to-one on behaviour change all combined to create an effective activity system.

This succeeded in creating awareness around physical activity, creating more opportunities, removing the price barrier and providing additional support to help people to make that change. It’s a population-wide approach, with targeted interventions within that.

What does the scheme look like today?
The concept is largely the same, however, there have been some changes along the way. The biggest change was in summer 2016 where, in response to budget reductions, a £1 charge was introduced for all re:fresh activities. After much discussion and planning this was deemed the best option in terms of equality and ensuring outcomes were still achieved. It allowed the large scale of the offer to remain rather than picking certain activities, locations or demographics to exclude – all of which would have created very specific changes in participation.

When we look back over the past 10 years we know that re:fresh has delivered more than 2.5 million attendances, which is around 40 per cent of all leisure attendances, and we’ve had over 118,000 people apply for a leisure card, so the impact and contribution is huge.

What innovative ideas have been put into practice as part of the scheme?
The biggest innovation was the creation of our integrated Wellbeing Service, which launched early 2014. This was to bring all our health improvement and physical activity teams/options under one single point of access, so we can address multiple unhealthy lifestyle behaviours.

The Wellbeing Service has won national awards and has recently been cited by The Kings Fund as a model of best practice for tackling multiple unhealthy behaviours and by the National Institute for Health and Care Excellence for taking behaviour change principles and putting them into use with a service.

The continued success of re:fresh is very much linked into this smarter way of working: taking a person-centred approach to improving wellbeing and lifestyle, with physical activity being an underpinning factor within that. Wider health care professionals refer or direct the most people by far to the Wellbeing Service for our support.

Do you have any plans for new activities/offerings you might implement in the near future?
From a population health improvement perspective we’re always exploring and testing new ways of engaging and getting people to become and stay active, but we have nothing large-scale or specific at this stage.

Our real focus currently is doing our best to understand what our inactive population would find interesting or valuable. It’s a question everyone should be asking – you do lots of great stuff, but there are still large numbers of people who don’t engage. Why?

Start to understand that and you’re onto something, whether that be for health outcomes or commercial gain.

How is the scheme funded now? How has it changed since funding was reduced?
The re:fresh scheme is still funded by Public Health after all this time.

Health outcomes and value have been demonstrated whenever funding cycles come up for review and we are able to show how it is still effective and represents value for money.

Since 2008, like all local authorities, budgets have reduced and it has been very challenging. Funding is at a lower level than when it started, but at every step of the way we’ve had to adapt to ensure the scheme remained fit for purpose and still achieves the outcomes required.

What best practice evidence can you share with other operators?
To work at scale, you need to do the things that don’t scale very well.
Working with people on a one-to-one basis to make a big difference in their life – understanding their real barriers, really engaging with community groups and getting them to be part of the solution. Get these intensive and difficult things right to provide the ingredients to help you work at scale more effectively.

It may sound counter-intuitive, but don’t just focus on physical activity! The evidence is strong for the benefits of physical activity, but it’s also essential to consider the whole person and what could improve their wellbeing in the wider sense.

If you want to engage health professionals in enabling people to access your services, keep it really simple and be very consistent. If there are multiple options for people, with different eligibility criteria, etc, you’re setting yourself up for failure.

Other professionals are busy and will forget. If they need to learn too much to make use of what you’re offering, they just won’t, or they’ll send the wrong types of people your way in error.

The re:fresh scheme took a person-centred approach to getting people active
The re:fresh scheme took a person-centred approach to getting people active
The scheme removed the price barrier and provided more support to help people get physically active
The scheme removed the price barrier and provided more support to help people get physically active
The scheme removed the price barrier and provided more support to help people get physically active
The scheme removed the price barrier and provided more support to help people get physically active
http://www.leisureopportunities.com/images/imagesX/684917_289066.jpg
're:fresh is best known for being a large-scale, free leisure initiative, but it was more than that' – Blackburn with Darwen’s healthy living and sports manager discusses how this project has changed the community
Latest News
The UK health and fitness industry is healthier than it has ever been, according to ...
Latest News
People eating ultra-processed foods ate more calories and gained more weight than when they ate ...
Latest News
Wellness Week 2019 has kicked off in Romagna, Italy. The event will run from 17 ...
Latest News
Boutique cycle studio operator Flywheel has teamed up with Amazon.com to make its Flywheel Home ...
Latest News
Premium fitness operator Equinox will begin offering furnished office spaces adjacent to its high-end health ...
Latest News
Physical activity could be a major tool in battling rising levels of loneliness among young ...
Latest News
A new qualification focusing on mental health – one of the first of its kind ...
Latest News
Sports should be harnessed to help tackle knife crime and gang violence, according to a ...
Latest News
Fitness marketplace Hussle has revealed its first major deal since it changed its name and ...
Latest News
Fitness software startup Glofox has secured a US$10m worth of Series A funding. Led by ...
Latest News
The number of people dying prematurely from heart attacks and strokes in the UK has ...
Job search
POST YOUR JOB
Featured supplier news
Featured supplier: TRX MAPS offers complete body movement assessment solution
TRX MAPS, powered by PHYSMODO, performs a complete body movement assessment in less than 30 seconds to provide a person with personalised exercises.
Featured supplier news
Featured supplier: Wattbike to redefine indoor cycling with two new products
Wattbike will launch two new products that offer a complete indoor cycling solution.
Opinion
promotion
Member retention is a growing problem for long-established gym chains, who are battling the growing budget and boutique gym market.
Opinion: Are you trying to beat budget gyms at their own game?
Video Gallery
TRX MAPS
TRX Training
TRX MAPS completes body movement assessments in just 30 seconds to help trainers develop personalized fitness plans and goals for members. Read more
More videos:
Company profiles
Company profile: GoCardless
GoCardless offers a simple, flexible way to reduce admin time by automating your payment collection ...
Company profiles
Company profile: DFC
DFC
At DFC, we offer totally transparent revenue management solutions with clear pricing and no hidden ...
Catalogue Gallery
Click on a catalogue to view it online
Directory
Locking solutions
Ojmar: Locking solutions
Lockers/interior design
Safe Space Lockers Ltd: Lockers/interior design
Wearable technology solutions
MyZone: Wearable technology solutions
Corporate retreats
Barcelona Bootcamp: Corporate retreats
Whole body cryotherapy
Zimmer MedizinSysteme GmbH / icelab: Whole body cryotherapy
Fitness equipment
FunXtion International BV: Fitness equipment
Professional services
Deloitte UK: Professional services
Skincare
Sothys: Skincare
Hydrotherapy / spa fragrances
Kemitron GmbH: Hydrotherapy / spa fragrances
Governing body
EMD UK: Governing body
Property & Tenders
New Brighton, Wirral, Merseyside
Wirral Borough Council
Property & Tenders
Various Sites
Porters Commercial
Property & Tenders
Diary dates
22 May 2019
Lowry Theatre, Salford, United Kingdom
Diary dates
30 May 2019
Rimini Expo Centre, Rimini, Italy
Diary dates
Search news & features:
Find a supplier:
Les Mills
Les Mills